Software Development Engineer, Eva

Amazon Inc.; Factoria (WA); On-site; USD 144,000 - 194,000; Full time

Job summary

Amazon Inc. in Washington State is seeking a Data Center Gen AI engineer to design and build AI/ML platform features that optimize data center operations and engineering workflows.

You will own end-to-end delivery of AI integrations, deployment pipelines, and user interfaces for non-ML experts, collaborating with senior engineers and cross-functional partners to ensure quality and scalability. The role requires staying current with AI/ML advances and applying new techniques to improve efficiency

Qualifications

• Experience applying AI/ML in production environments.
• Ability to work in ambiguous, fast-paced settings.
• Strong ownership and delivery of features end-to-end.
• Familiarity with LLMs, agents, RAG, and ML models.
• Collaborative with cross-functional partners across DC operations.

Responsibilities

• Design and develop AI/ML platform features for DC ops and engineering teams.
• Own end-to-end delivery of AI integrations and deployment pipelines.
• Collaborate with seniors to integrate ML into existing DC workflows.
• Write clean, tested code and improve GenAI development processes.
• Stay current with AI/ML advances and apply new techniques.

Skills

Generative AI

Agentic Systems

LLM integration

Full-Stack Serverless

React TypeScript

AWS services

OpenSearch Elasticsearch

Tools

LangChain

Strands

CDK IaC

CloudFront

EventBridge

Job description

Job ID: 10563964 | Amazon.com Services LLC

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

About the Data Center Gen AI Team

Join the Data Center Gen AI team, where we build generative AI solutions for AWS data centers. Our systems orchestrate physical work processes across AWS's worldwide data centers, directly impacting millions of customers who rely on AWS services.

Position Impact

You'll contribute to transforming data center operations through AI/ML innovations, helping build the platform primitives that dozens of teams across the Data Center Community rely on. You'll work on developing intelligent systems that optimize technician workflows, automate decision-making processes, and enhance operational efficiency across AWS's global infrastructure while supporting AI-powered capabilities for a 30K+ globally distributed user base.

Core Technical Skills

• Generative AI / Agentic Systems — LLM integration, prompt engineering, RAG architectures, tool-calling patterns, agent frameworks (Strands, LangChain)
• Full-Stack Serverless Engineering — AWS Lambda, API Gateway, CloudFront, DynamoDB/RDS, EventBridge, SQS, CDK Infrastructure-as-Code
• Frontend & SDK Development — React, TypeScript, Cloudscape Design System, component library development, streaming interfaces (SSE)
• Search & Knowledge Systems — OpenSearch/Elasticsearch, vector embeddings, hybrid retrieval, document processing pipelines, semantic chunking
• ML & Data Engineering — SageMaker, time-series analysis, anomaly detection, classification models, feature engineering, ETL pipelines
• Platform & DevOps — CI/CD pipeline development, progressive deployment, synthetic monitoring, observability (CloudWatch, X-Ray, OpenTelemetry)

Ideal Candidate Profile

• Thrives in ambiguous environments and is eager to learn and adapt quickly
• Demonstrates a bias for action with the ability to deliver results in fast-paced settings
• Builds and maintains solid technical depth while staying customer-focused
• Shows genuine curiosity and enthusiasm for AI/ML advancements
• Has working knowledge of AI/ML technology application (LLMs, agents, RAG, Skills, ML models)
• Takes ownership of features and components end-to-end, driving them to completion with guidance from senior engineers
• Balances pragmatic execution with creative problem-solving

Key job responsibilities

• Design and develop AI/ML platform features and solutions, contributing to systems that serve both data center operations and engineering teams
• Own end-to-end delivery of features and components, including AI integrations, deployment pipelines, and user-facing interfaces for non-ML experts
• Collaborate with senior engineers and cross-functional partners to integrate ML solutions into existing DC workflows, ensuring system quality and scalability
• Write clean, well-tested, and maintainable code while actively contributing to improvements in development processes, particularly for GenAI development and deployment
• Participate in technical design discussions and code reviews, bringing a customer-focused perspective to architectural decisions
• Design and implement reusable components and tools that enhance team productivity and system reliability
• Stay current with AI/ML advancements and proactively identify opportunities to apply new techniques to data center challenges

About the team

About AWS

Diverse Experiences

Why AWS?

Inclusive Team Culture

Mentorship & Career Growth

Work/Life Balance

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&DD insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, WA, Bellevue - 143,700.00 - 194,400.00 USD annually