Software Development Engineer, Developer Agents and Experiences, Production Engineering (AWS)

Amazon; Seattle (WA); On-site; USD 144,000 - 194,000; Full time

Benefits offered by this job

Health insurance (medical, dental, a.k

401(k) matching

Paid time off

Parental leave

Job summary

Amazon is seeking a Software Development Engineer to join the Production Engineering team responsible for keeping developer tools running for hundreds of thousands of developers each month.

You will own end-to-end operational health of production services, building observability systems and intelligent tooling to resolve issues autonomously while handling tens of millions of requests weekly. This role spans full-stack areas including telemetry, CI/CD, and security response.

Qualifications

• 3+ years of non-internship professional software development experience
• 1+ years of designing and developing large-scale, multi-tiered software applications
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Experience programming with at least one software programming language

Responsibilities

• Own the operational health of production services end-to-end
• Build real-time observability systems to detect problems before customers notice
• Develop agentic solutions to resolve issues without human intervention
• Work across the full stack including telemetry, CI/CD, security and service lifecycle management

Skills

Software development

Distributed systems

OO design

Programming languages

Education

Bachelor's degree in CS/Engineering/Math

Tools

C++

Java

C#

Perl

Job description

Software Development Engineer, Developer Agents and Experiences, Production Engineering

Job ID: 10486685 | Amazon Development Center U.S., Inc.

We're looking for a Software Development Engineer to join the Production Engineering team that keeps critical developer tools running for hundreds of thousands of developers every month. Our job is to make sure those experiences are seamless, reliable, and secure. You'll own the operational health of production services end-to-end: from building real-time observability systems that detect problems before customers notice, to building agentic solutions that resolve issues without human intervention. You'll own critical services handling tens of millions of requests per week, respond to security incidents that affect real users, burn down complex service debt, and build intelligent tooling that makes operational excellence sustainable at scale. What makes this team different: We're building AI-powered agents that detect, diagnose, and fix production issues autonomously. The problems you solve today become the automation that prevents tomorrow's incidents. You'll make high-judgment calls daily: when to fix, when to deprecate, when to shut down. Every service has a deliberate future, and you help decide what that looks like. You'll work across the full stack: user-facing clients, telemetry services, CI/CD pipelines, security response, and service lifecycle management. If you love the craft of keeping complex systems running beautifully, and you'd rather build the system that prevents the 2 AM page than be the one answering it, this is your team.

Basic Qualifications

• 3+ years of non-internship professional software development experience
• 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
• 1+ years of software development engineer or related occupational experience
• 1+ years of designing and developing large-scale, multi-tiered, multi-threaded, embedded or distributed software applications, tools, systems, and services using: C#, C++, Java, or Perl experience
• 1+ years of Object Oriented Design experience
• Bachelor's degree or foreign equivalent in Computer Science, Engineering, Mathematics, or a related field
• Experience programming with at least one software programming language

Preferred Qualifications

• 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
• Bachelor's degree in computer science or equivalent

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually

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