Software Development Engineer, Amazon Connect

Amazon Web Services (AWS); Seattle (WA); On-site; USD 129,000 - 224,000; Full time

Job summary

A leading company in cloud solutions, Amazon Web Services (AWS), is looking for a Software Development Engineer for Amazon Connect. This role involves developing cutting-edge cloud-based solutions that leverage AI technologies. Candidates should have a strong foundation in software development and system design, along with a collaborative spirit to solve impactful customer challenges. Join a team that's setting the standard in customer service technology.

Benefits

Equity

Sign-on bonuses

Comprehensive health plans

Qualifications

• 3+ years of professional software development experience.
• 2+ years of experience in system design or architecture.
• Proficiency in at least one programming language.

Responsibilities

• Develop scalable, resilient systems.
• Work on complex engineering problems.
• Impact customer interactions through innovative solutions.

Skills

Software development

System design

Collaboration

AI

Machine Learning

Big Data

Education

Bachelor's degree in computer science or similar

Job description

Software Development Engineer, Amazon Connect

Join to apply for the Software Development Engineer, Amazon Connect role at Amazon Web Services (AWS).

Description

As part of the AWS Solutions organization, we aim to provide business applications that are used by millions worldwide to manage daily operations. We focus on delivering intuitive and differentiated technology solutions that address common business challenges, blending vision, curiosity, and Amazon’s real-world experience to create turnkey solutions that are easy to adopt.

Amazon Connect is a disruptive cloud-based contact center service that leverages AI and AWS services like Amazon Lex, Polly, Lambda, S3, and Kinesis to transform customer service experiences. This role offers the opportunity to develop scalable, resilient systems, work on complex engineering problems, and directly impact customer interactions.

The ideal candidate is passionate about building impactful products, enjoys working in a collaborative environment, and is eager to solve real customer problems using modern web, SOA, NoSQL, AI, ML, and Big Data technologies.

Basic Qualifications

• 3+ years of professional software development experience
• 2+ years of experience in system design or architecture
• Proficiency in at least one programming language

Preferred Qualifications

• 3+ years of full software development lifecycle experience
• Bachelor's degree in computer science or similar

We value diversity and encourage candidates from all backgrounds to apply. For accommodations during the application process, visit this link.

Compensation ranges from $129,300 to $223,600 annually, depending on location and experience. Additional benefits include equity, sign-on bonuses, and comprehensive health plans.

This job is active and accepting applications.