Software Developer, Scaled Ops AI Acceleration Team

Meta; Austin (TX); On-site; USD 171,000 - 240,000; Full time

Job summary

Meta is seeking an experienced Software Developer to join the Scaled Operations AI Acceleration Team. You will design, develop, and deploy AI-powered automation solutions across operational processes at scale, collaborating with cross-functional teams and mentoring contractor and vendor workers.

The role emphasizes full-stack engineering, AI/ML advancement, security/compliance, and measurable business impact with ongoing playbooks and templates for scalable automation.

Qualifications

• 8+ years of software engineering, support engineering, reliability engineering or related fields.
• 6+ years in ML, recommender systems, NLP, data mining, AI infrastructure or related technical field.
• Bachelor's degree in CS/Engineering or equivalent practical experience.
• Experience with full web stack, REST API, Python, PHP/Hack, JavaScript/React development and debugging.
• Experience with fine-tuning PyTorch models and at least one LLM (e.g., Llama, GPT, Claude, Falcon).
• Experience communicating with technical and business audiences and creating technical docs.
• Experience analyzing data with SQL and solving operational issues.

Responsibilities

• Full stack development of AI-powered automation to optimize key operational processes.
• Prototype and iterate technical solutions to improve employee efficiency with AI.
• Collaborate with process owners, architects, PMs, and cross-functional teams to identify automation opportunities.
• Apply backend, frontend, and data engineering skills to build scalable systems.
• Manage and guide contractor/vendor workers delivering technical solutions.
• Ensure solutions meet Meta's security, privacy, and compliance requirements.

Skills

REST API

Python

JavaScript/React

SQL

PyTorch

LLMs

Education

Bachelor's degree in Computer Science/Engineering

Advanced degree in CS/Engineering

Tools

React

PyTorch

LLMs

Job description

Summary:

Meta is seeking experienced Software Developer to join the Scaled Operations AI Accelerator Team. This small team is responsible for rapidly designing, developing, and deploying AI-powered automation solutions that transform operational processes and drive efficiency at scale. As a Software Developer, you will play a pivotal role in building and implementing innovative solutions using AI technologies, collaborating across functions, and managing the work of contractor and/or vendor workers to deliver measurable impact across Scaled Operations.

Required Skills:

Software Developer, Scaled Ops AI Acceleration Team Responsibilities:

1. Full stack development. Design, develop, deploy, and maintain AI-powered automation solutions to optimize and automate key operational processes
2. Rapidly prototype, iterate, and implement technical solutions that drive full-time employee efficiency using AI technologies
3. Collaborate with process owners, architects, product managers, and cross-functional teams to identify high-impact automation opportunities and deliver solutions aligned with business needs
4. Apply full-stack engineering skills, including backend, frontend, and data engineering, to build robust, scalable, and maintainable systems
5. Manage and guide contractor workers and/or vendor workers in the development and delivery of technical solutions, ensuring quality, compliance, and alignment with team objectives
6. Ensure all solutions adhere to Meta’s security, privacy, and compliance requirements
7. Communicate technical concepts, project status, and solution impact clearly to both technical and non-technical audiences
8. Stay current with advancements in AI/ML and automation, and experiment with new tools and approaches to foster innovation and continuous improvement
9. Contribute to the development of playbooks, reusable templates, and best practices to scale successful automations across Scaled Operations
10. Track, analyze, and report on key metrics and business impact of automation initiatives

Minimum Qualifications:

1. 8+ years of experience in software engineering, support engineering, reliability engineering or related
2. 6+ years of experience in one or more of the following areas: machine learning, recommendation systems, natural language processing, data mining, artificial intelligence, AI-Infrastructure, or related technical field
3. Bachelor's degree in Computer Science, Computer Engineering, relevant technical field, or equivalent practical experience
4. Bachelor’s degree in Computer Science, Computer Engineering, related technical field, or equivalent experience
5. Experience with the full web stack, REST API, Python, PHP/Hack, JavaScript/React development along with debugging and bug management support
6. Knowledge on fine-tuning and optimizations of PyTorch models and with at least one LLM such as Llama, GPT, Claude, Falcon, etc
7. Experience in communicating with technical and business audiences and creating technical documentation
8. Experience assessing, analyzing, and resolving operational issues using data analysis (SQL)
9. Experience supporting and guiding contractor workers and/or vendor workers in technical solution delivery
10. Demonstrated collaborate in cross-functional teams and deliver results in a demanding environment

Preferred Qualifications:

1. Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
2. Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
3. Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
4. Experience with Meta’s internal tools and platforms
5. Familiarity with Global Operations processes and workflows
6. Advanced degree in Computer Science, Engineering, or related field
7. Experience developing playbooks, reusable templates, and best practices for automation at scale that can be leveraged by less technical partners

Public Compensation:

$171,000/year to $240,000/year + bonus + equity + benefits

Industry:

Internet

Equal Opportunity:

Meta is proud to be an Equal Employment Opportunity and Aff… We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].