Software Developer - Production Support - II

firstsourc; United States; Remote; USD 120,000 - 170,000; Full time

Job summary

firstsourc is seeking a Senior Software Engineer to lead the design and delivery of robust integration solutions within our BPaaS platform for healthcare payer clients. You will drive system interface strategy and lead technical delivery using HealthEdge, Salesforce, and Edifecs in a remote US-wide role.

Role requires 8–10 years in software development and strong Java expertise with advanced C# or C++. You will mentor teams, optimize APIs, and ensure compliance with HIPAA/HITRUST standards in

Qualifications

• Bachelor’s or master’s degree in computer science, engineering, or a related discipline.
• 8–10 years of professional software development and systems integration experience.
• Expertise in at least two of HealthEdge, Salesforce and Edifecs.

Responsibilities

• Architect scalable integration solutions for payer workflows and data exchange.
• Lead API design, ETL pipelines, and EDI file exchanges.
• Collaborate with solution architects, engineering leads, and delivery teams for project alignment.
• Mentor junior developers and support code reviews and documentation.
• Monitor and resolve complex production integration issues.
• Ensure HIPAA and HITRUST compliance across solutions.

Skills

Java

C#

C++

HIPAA compliance

HITRUST knowledge

HL7/FHIR

Payer data formats

API design

Education

Bachelor’s or master’s degree in CS/Engineering or related

Tools

HealthEdge

Salesforce

Edifecs

AWS Lambda

Step Functions

Azure Integration Services

Docker

Terraform

Job description

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Software Developer - Production Support - II

Location: Remote, Remote, US

Company: firstsourc

About Firstsource

Firstsource is a specialized global business process management partner. We provide transformational solutions and services spanning the customer lifecycle across Healthcare, Banking and Financial Services, Communications, Media and Technology, and other diverse industries.

With an established presence in the US, the UK, India, Mexico, Australia, and the Philippines, we act as a trusted growth partner for leading global brands, including several Fortune 500 and FTSE 100 companies.

Overview

We are looking for aSenior Software Engineerto lead the design and execution of robust integration solutions within ourBPaaS platformfor healthcare payer clients. This role will drive system interface strategy and lead technical delivery across key client engagements using platforms likeHealthEdge,Salesforce, andEdifecs.

Key Responsibilities

• Architect and implement scalable integration solutions for core payer workflows and data exchange.
• Lead the design and optimization of APIs, ETL pipelines, and EDI file exchanges.
• Partner with solution architects, engineering leads, and delivery teams to ensure project alignment.
• Mentor junior developers and support code reviews, documentation, and knowledge sharing.
• Monitor and resolve complex integration issues in production environments.
• Ensure all solutions meet healthcare compliance standards including HIPAA and HITRUST.

Required Skills & Experience

• Bachelor’s or master’s degree in computer science, Engineering, or a related discipline.
• 8–10 years of professional experience in software development and systems integration.
• Expertise inat least twoof the following platforms:HealthEdge,Salesforce,Edifecs.
• Strong proficiency inJava, and advanced experience in eitherC#orC++.
• Deep understanding of payer data formats, interoperability standards (EDI, HL7, FHIR), and payer platform workflows.
• Proven experience in delivering large-scale integration solutions in healthcare environments.

Preferred Qualifications

• Experience with cloud-native tools (AWS Lambda, Step Functions, Azure Integration Services).
• Proficiency in DevOps practices and tools (CI/CD, Docker, Terraform).
• Agile development experience, with technical team leadership or project ownership.

Firstsource maintains a Drug-Free Workplace. The companyparticipates in E-Verify and we will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s I-9 to confirm work authorization.

It is the policy of this Company to seek and employ qualified individuals at all locations and facilities, and to provide equal employment opportunities for all applicants and employees in recruiting, hiring, placement, training, compensation, insurance, benefits, promotion, transfer, and termination. To achieve this, we are dedicated to taking affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, and other eligible veterans.