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Amazon AWS Infrastructure Services is hiring to design, build, and operate distributed services at global scale, owning end-to-end architecture, deployment, and production operations.
Join Network Monitoring and Remediation to prevent outages using telemetry data and ML/AI insights, with autonomous mitigation where possible. A BS in CS/Engineering or related field and 3+ years of software development are preferred.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
AWS operates one of the world’s largest and most complex networks — and it's growing fast. Millions of customers run mission-critical workloads that depend on us being always on.
Network Monitoring and Remediation (NMR) is the team that makes that possible. We prevent, predict, detect, and remediate network impairments before they reach customers. Our systems ingest trillions of telemetry data points daily from millions of network devices, apply advanced streaming analytics and ML/AI to surface actionable signals, and drive automated mitigation through our event management platform. Today, over 98% of detected issues are resolved without human intervention. For the remainder, we provide expert diagnostic tooling that enables operators to act decisively. Our vision: every network failure is pre-emptively resolved by autonomous systems — zero customer impact, zero human intervention.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually