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Amazon.com Services LLC is seeking a Software Development Engineer II to design and build scalable distributed systems and intelligent automation that integrate AI capabilities with enterprise systems. You will mentor engineers, lead architectural decisions, and deliver production-grade platforms for ML and optimization models.
The role emphasizes end-to-end ownership, collaboration with cross-functional teams, and alignment with Amazon's Middle Mile planning technology strategy.
Job ID: 10594720 | Amazon.com Services LLC
What if you could build intelligent systems that shape how millions of packages move through Amazon's transportation network every day? North American Sort Centers (NASC) are a critical part of Amazon's Middle Mile transportation network, connecting fulfillment centers with the last-mile delivery network. NASC Tech is building the next generation of AI-powered planning and execution platforms that drive labor, capacity, and network connectivity decisions across hundreds of Sort Centers. We are looking for an experienced Software Development Engineer to help shape the technical direction of platforms that connect long-term strategic planning, mid-term optimization, and short-term operational execution into a unified ecosystem. Our vision is to move beyond disconnected planning tools and manual decision-making toward intelligent, event-driven systems where changes in network demand, capacity, or labor requirements can automatically trigger downstream model execution, planning adjustments, and operational actions. This is an opportunity to work at the intersection of distributed systems, Applied Science, and Agentic AI. You will design scalable model orchestration platforms, integrate ML models into production workflows, and build agentic systems that leverage LLMs, MCP, and tool-based integrations to connect data, and operational systems. As an SDE II in this team, you will own complex technical problems end-to-end, influence architecture and engineering decisions, and partner closely with Product, Applied Science, Data Engineering, and Operations teams across Amazon. If you enjoy building new systems, solving challenging engineering problems at scale, and turning emerging AI capabilities into practical solutions with measurable business impact, this role offers an opportunity to help define the future of Middle Mile planning technology.
Key job responsibilities
A day in the life
As an engineer on our team, your day could involve designing an event-driven workflow that automatically re-evaluates labor and capacity plans when network demand changes, building agents that connects planning data with ML models to generate actionable recommendations, or scaling distributed orchestration platforms that executes hundreds of optimization and simulation workflows across the Sort Center network. You will work closely with Scientists to host new models, collaborate with Product and Operations teams to understand real-world planning challenges, and partner with engineers across Amazon to integrate systems that have traditionally operated independently. Some days will focus on architecture and technical design, while others will involve hands-on development, experimentation with emerging AI technologies, reviewing code, or improving the reliability and performance of production systems. You will have the autonomy to influence technical decisions, take ownership of meaningful projects, and see your work translate directly into operational improvements across Amazon's Middle Mile network. Our environment encourages engineers to experiment, challenge existing approaches, and build solutions that balance innovation with operational excellence.
About the team
Our team builds and operates platforms that power planning and operational decision-making across Amazon's Sort Center network. This charter spans long-term strategic planning, mid-term optimization, and short-term execution, connecting science-driven recommendations with systems that turn plans into operational actions. The engineering ecosystem includes full-stack applications, distributed model execution platforms, data processing pipelines, and decision automation services, built on AWS technologies including ECS, AWS Batch, SageMaker, Lambda, Step Functions, Aurora DB and DynamoDB. We are evolving these platforms into an intelligent, connected ecosystem through event-driven orchestration and agentic systems. Our teams collaborate to integrate AI agents, APIs, knowledge bases, and data tools on a shared AI infrastructure backbone, enabling intelligent automation, actionable insights, and seamless workflows across organizational boundaries. With a rapidly expanding charter spanning planning, execution, and AI-powered automation, this is an opportunity to build new capabilities from the ground up, shape foundational architectures, and influence how Amazon's Middle Mile operates at scale.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .
USA, WA, Bellevue - 143,700.00 - 194,400.00 USD annually
Veterans, military spouses, and people with disabilities are encouraged to apply.