Software Asset Management Analyst

Henderson Engineers; Kansas City (MO); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

401K match and profit sharing

Employee Stock Ownership Plan

Paid professional development

Performance bonuses

Health & Wellness initiatives

Paid time off

Job summary

Henderson Engineers is seeking an IT Asset Management Analyst to manage the lifecycle of IT assets, with a focus on software licensing, acquisitions, and compliance. You will coordinate with IT leadership, finance, and vendors to ensure accurate tracking and cost efficiency across the organization.

You will maintain asset data quality, support licensing compliance, and contribute to audits and renewals while driving cost transparency and governance across IT operations.

Qualifications

• Bachelor's degree required or equivalent experience in IT/Business.
• 3+ years in ITAM/SAM or IT operations with licensing knowledge.
• Experience with ITAM/ITSM tools and budgeting basics.

Responsibilities

• Oversee end-to-end IT asset lifecycle focusing on software licensing and procurements.
• Maintain accurate asset records in ITAM and service management systems.
• Collaborate with IT, finance, and vendors to reconcile data and optimize licenses.
• Support software audits, renewals, and cost-avoidance initiatives.
• Generate reports on inventory, usage, and licensing compliance.

Skills

IT asset management

Software asset management

ITSM tools

Software licensing

Financial concepts

Data integrity

Analytical thinking

Cross-functional collaboration

Excel

Documentation

Education

Bachelor's degree in Information Systems, Business Administration, Finance, or related field

Tools

HaloITSM

Job description

At Henderson, we're about more than just buildings. We're about the people, experiences, and longevity of a building. We're a company of problem-solvers and innovators known for our technical excellence and ability to provide come up with out-of-the-box solutions when it comes to design and construction. We love the process of bringing buildings to life - and keeping them in shape long after the doors open.

As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities.

It's What We Do

We provide total building system design and construction services across multiple high-growth markets throughout the country for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, and venue.

It's How We're Different

We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We've always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential - both as professionals and individuals. Together, we provide dream up innovative solutions for our clients industry-wide problems, design and construct spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here: https://youtu.be/AIt17t_uJ-A?si=oSMy5zQeUcb_faE3

Job Summary

The IT Asset Management (ITAM) Analyst supports the lifecycle management of IT assets, with a primary focus on software licensing, technology acquisitions, and compliance. This role ensures that IT assets are effectively tracked, governed, and optimized from request through retirement, aligning with IT service management (ITIL) practices and organizational financial objectives. Working closely with the IT leadership, finance, service owners, and support teams, the analyst helps maintain accurate asset data, supports licensing compliance efforts, manages approved software standards, and contributes to vendor renewals and audits. This role plays a key part in improving cost transparency, mitigating licensing risk, and enabling efficient, compliant use of technology across the organization.

Minimum Qualifications

• Bachelor's degree in Information Systems, Business Administration, Finance, or a related field required, or equivalent combination of education and experience.
• 3+ years of experience in IT asset management, software asset management (SAM), IT service management, procurement support, or related IT operations role required.
• Foundational understanding of software licensing models (e.g., subscription, perpetual, user/devicebased, SaaS) required.
• Experience working with ITAM, CMDB, or ITSM tools (e.g., HaloITSM or similar platforms) required.
• Working knowledge of financial concepts related to IT assets, including budgeting, depreciation, and expense management.
• Strong attention to detail with a focus on data accuracy and integrity.
• Analytical and problemsolving skills, with the ability to reconcile data and identify discrepancies.
• Ability to collaborate crossfunctionally with IT, finance, vendors, and business stakeholders.
• Strong organizational and time management skills, with the ability to manage multiple priorities.
• Effective written and verbal communication skills.
• Proficiency in Microsoft 365 tools, particularly Excel for data analysis and reporting.

Preferred Qualifications

• Experience supporting asset tracking, license management, or audit activities in an enterprise environment strongly preferred.
• Familiarity with IT service management (ITSM) concepts; ITIL v4 Foundation certification preferred.

Job Responsibilities/Accountabilities

• Support the end to end lifecycle of IT assets (with emphasis on software), including request, procurement coordination, deployment tracking, maintenance, and retirement.
• Maintain accurate and complete asset records within ITAM and service management systems.
• Partner with the IT Service Desk and other operational teams to reconcile asset data and ensure proper tracking of deployed hardware and software.
• Assist in establishing and improving asset management processes, procedures, and documentation.
• Track software entitlements, usage, and deployments to support effective license management.
• Assist in maintaining compliance with vendor licensing agreements and internal policies.
• Support internal and external software audits, including data gathering, validation, and remediation tracking.
• Help identify opportunities for license optimization, reclamation, and cost avoidance.
• Maintain and administer the approved software list, ensuring alignment with security, supportability, and business needs.
• Coordinate with the ITAM Manager on software and hardware acquisitions, including gathering requirements, validating requests, and tracking orders.
• Partner with Finance to ensure alignment on budgeting, capitalization, expense tracking, and invoicing.
• Maintain records of contracts, purchase orders, and licensing documentation.
• Assist in vendor interactions related to licensing, renewals, and order fulfillment.
• Track upcoming maintenance and subscription renewals and assist in renewal planning activities.
• Validate renewal quantities and licensing needs based on current usage and future demand.
• Support cost forecasting and budgeting activities by providing asset and licensing data.
• Help identify cost optimization opportunities through right sizing, consolidation, or standardization.
• Maintain high quality asset and licensing data to support operational and financial decision making.
• Generate and analyze reports on asset inventory, license utilization, compliance status, and spend.
• Identify discrepancies, trends, and improvement opportunities within asset data and processes.
• Support audits and internal reviews through accurate reporting and documentation.
• Ensure ITAM practices align with ITIL processes such as Request Fulfillment, Change Enablement, Configuration Management, and Incident/Problem Management.
• Contribute to the continuous improvement of ITAM processes, tooling, and governance.
• Partner with stakeholders to standardize software usage and reduce unnecessary complexity.
• Support policy development and enforcement related to asset and license management.

Let's Talk Perks

We take care of our people. As a Henderson employee, you'll enjoy some pretty awesome perks. Trust us, your friends will all have work envy.

Culture

• Flexible Work Hours (Because we all need to balance work and life.)
• Casual Dress Code (Be yourself, please.)
• Paid Volunteer Time (We literally pay you to volunteer.)
• Paid Parental Leave (Because we know both parents deserve to be there for a new child.)
• Health and Wellness Initiatives (Get Fit and Stay Fit.)
• Receptive and Forward-Thinking Leadership (Our doors are always open.)
• Clear Career Path Options (We want you to excel.)

Benefits

• Industry-leading 401K match and profit sharing (When the company succeeds, we all share in that success.)
• Employee Stock Ownership Plan (Yes, our employees are the owners.)
• Paid Training for Professional Development (We'll pay for the time you take getting better at what you do.)
• Performance Bonuses (When you do well, we reward you for your work.)
• Comprehensive and Extensive Insurance (We've got you covered.)
• Paid Term Life and Disability (We've got your family covered, too.)
• Health Savings Account & Flexible Spending Accounts (We'll help you take advantage of tax savings.)
• Paid Time Off and Sick Time off (Take a break. You deserve it!)
• Financial Wellness & Coaching Program (Financial security makes you a happier team member.)

More information can be found here - https://www.hendersonengineers.com/careers/.

Henderson Engineers, Inc. and Henderson Building Solutions are EEO Employers/Vet/Disabled and participate in the E-Verify program.

Applicants for positions with Henderson Engineers/Henderson Building Solutions must be legally authorized to work in the United States, and verification of eligibility will be required at the time of commencement of employment.

All offers will be contingent upon completion of the hiring process including verifications and background checks as required for employment.

To all recruitment agencies

Henderson does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Henderson without a prior written search agreement will be considered unsolicited and the property of Henderson. Please, no phone calls or emails.