Software Architect

Salesforce; San Francisco (CA); On-site; USD 218,000 - 365,000; Full time

Job summary

Salesforce is seeking a Senior Software Architect to drive end-to-end architecture for mission-critical products and services. You will shape architectural principles, collaborate with leaders, and guide long-range product strategy across cloud-native platforms.

The role includes hands-on AI integration, mentoring engineers, and contributing to on-call rotation, with Agile practices like Scrum. Expect to influence enterprise-scale systems and deliver strategic technical reports to executives.

Qualifications

• 15+ years of hands-on software development experience.
• Experience with distributed systems and cloud-native platforms.
• Experience delivering strategic technical reports to executive audiences.
• Experience with Agile methodologies, Scrum.

Responsibilities

• Drive end-to-end architecture for mission-critical products and services, defining architectural principles, frameworks, and standards for enterprise-scale scalability and reliability.
• Partner with senior leaders to translate challenges into actionable roadmaps and long-range product strategy.
• Spearhead AI integration into the platform and conduct hands-on development/POCs to validate patterns.
• Mentor engineers, improve platform reliability, and participate in on-call rotations.

Skills

Distributed systems

Backend technologies

Cloud-native platforms

AWS

GCP

Alibaba Cloud

Agile methodologies

Scrum

AI integration

Tools

Claude Code

GitHub Copilot

Codex

Cursor

Job description

Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Experience

You have 15+ years (20+ preferred) of hands‑on software development experience, with a track record of designing, building, and delivering large, complex, enterprise‑grade systems. You bring deep expertise in distributed systems, backend technologies, and cloud‑native platforms across environments such as Amazon Web Services (AWS), Google Cloud Platform (GCP), and Alibaba Cloud. You've set long‑term design strategies spanning multiple complex projects and have a history of crafting and presenting strategic technical reports to executive audiences. You're comfortable working within short release cycles using Agile methodologies such as Scrum, across the full software development lifecycle.

What You’ll Actually Be Doing

• Drive end‑to‑end architecture for mission‑critical products and services, defining architectural principles, frameworks, and standards for enterprise‑grade scalability and reliability.
• Partner with senior business and technology leaders to translate complex challenges into actionable technical roadmaps and long‑range product strategy.
• Spearhead integration of artificial intelligence (AI) components into the platform, and dedicate part of your time to hands‑on development and proof‑of‑concepts (POCs) that validate new architectural patterns.
• Mentor engineers across a large organization, champion continuous improvement in platform reliability, and participate in the on‑call rotation to help resolve complex, real‑time issues.

You’re Our Person If...

• You have proven experience architecting and implementing distributed systems and cloud‑native solutions at enterprise scale.
• You've independently delivered strategic technical reports and presentations to executive leadership and external audiences.
• You have strong informal mentorship experience, with a passion for developing engineering talent and fostering open, cross‑functional technical discussion.
• You've worked on publicly released, multi‑release products using Agile methodologies.

Even Better If...

• You take a genuine AI‑first approach to engineering — using AI to move faster and build fluency across the stack.
• You have hands‑on experience with AI development tools such as Claude Code, GitHub Copilot, Codex, or Cursor.
• You have advanced prompt engineering skills and experience shaping system context for reliable, production‑ready AI outputs.
• You have experience with Alibaba Cloud specifically, in addition to AWS and GCP.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job‑related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $218,400 - $365,200 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range for this role is $263,200 - $401,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.