Software Applications Specialist

Washington-County,-or; Hillsboro (OR); On-site; USD 44,000 - 54,000; Full time

Job summary

Washington County is seeking a Software Applications Specialist to support security-related information systems and assist staff in using software applications, PCs, scanners, printers, and peripherals. This role emphasizes training and data integrity within a public-sector context.

The position is part of the Facilities, Fleet & Parks Department, with a focus on safe, welcoming public spaces and reliable access control software.

Qualifications

• One year of college-level coursework in computer science or a closely related field.
• Three years of experience providing computer hardware and software support.
• Certifications may substitute for the education and experience requirements, may vary by department.

Responsibilities

• Provide general software application support for security-related information system activities.
• Assist and train staff in operation of software applications, PC hardware, scanners, printers and peripherals.

Skills

Networking fundamentals

Hardware & software support

Database retrieval

Office procedures

User assistance

Education

One year college coursework in computer science

Three years hardware/software support experience

Job description

Note : This job will be posted through 11:59 PM of the day prior to the end date listed.Current Washington County Employees: Please apply through the employee portal to be considered for this opportunity.Job Type:RegularPay Range:$32.39 - $39.39 HourlyDepartment:Facilities, Fleet & Park ServicesFLSA Exemption Status:Non-ExemptAbout the Opportunity:The Software Applications Specialist will provide general software application support for security-related departmental information system activities; and assists and trains staff in the operation of software applications, personal computer hardware and scanners, printers and other peripheral devices. They will also assist in the retrieval of data processing information and manage departmental data validation and data integrity processes.Ideal Knowledge, Skills, and Abilities (KSAs):Knowledge of:A wide variety of network and computer hardware and software applications, including networking essentials and peripheral equipmentComputer database retrieval capabilitiesModern office proceduresSkills to:Translate technical solutions into user friendly language suitable for customers with little experience with information technologyPatiently assist users at all levels when troubleshooting technical issuesTo review the complete classification, including the full list of knowledge, skills, and abilities (KSAs) associated with this position, use this link: Software Applications SpecialistMinimum QualificationsEducation and Experience:One (1) year of college-level coursework in computer science or a closely related field; ANDThree (3) years of experience providing computer hardware and software support (applicable certifications may substitute for the education and experience requirements, may vary by department).Additional RequirementsSome positions may be required to pass a criminal background check.About the Department/Division:Washington County's Department of Facilities, Fleet and Parks is looking for a software application specialist to join the safety and security team to help create safe, welcoming, and comfortable public spaces to serve the diverse staff, citizens, and visitors to Washington County.Facilities, Fleet and Parks provides efficient and effective planning, acquisition, construction, operation, maintenance, and repair of all county-owned or operated facilities (Facilities division). Responsible for the procurement of vehicles and equipment, and the management and maintenance of these assets (Fleet division). Oversees three parks – Eagle Landing, Metzger Park and Scoggins Valley Park – that together make up over 2,500 acres of parkland (Parks division).The safety and security team is responsible for the safety and security of Washington County employees and guests while on the County campus. A key responsibility of this position will be the design, operation and maintenance of the County’s access control software.Selection Process:You can review our standard selection process here .Our commitment to you:Washington County is an equal opportunity employer committed to using a merit-based system in which recruiting, selecting, and advancing employees is based on knowledge, skills, and abilities. Our organization embraces innovation, collaboration, and work-life harmony. We promote employee development and offer an award-winning benefits and wellness program as well as an opportunity to serve and support our vibrant community .Veterans' Preference:If you are a Veteran and would like to be considered for Veterans' preference for this recruitment, please review the instructions using this link: Veterans' Preference Points .Accommodation under the Americans with Disabilities Act:Reasonable accommodation is available to anyone whose specific disability prevents them from completing this application or participating in the selection process for this recruitment. To obtain confidential assistance please contact Human Resources 503-846-8606, or email: [e-mail] at least 48 hours before any step in the recruitment and selection process for which you feel you need accommodation.Status of Your Application:You will be advised by email of your status at each step in the application process, from initial application to final employment disposition. Please note that Washington County communicates with all candidates via email.Notice: Washington County is currently undergoing a comprehensive classification and compensation study. The purpose of this project is to create new job descriptions and create new classification and compensation systems. Outcomes of the project will include changes to classification titles, which could impact compensation structures. No one will have their pay rate lowered because of this project. For represented positions, appropriate bargaining processes will be utilized prior to implementation.Questions?Recruiter:Mia RichardsEmail Address:[e-mail]