Softlines Associate/Cashier

Sears

Miami (NM)

On-site

USD 17,000 - 24,000

Part time

10 days ago

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Job summary

Sears Coral Gables in Miami, FL is seeking a part-time Softlines Associate to enhance Member experiences, assist with product selection, and perform checkout and merchandising tasks. You will maintain welcoming displays, support SYW benefits, and ensure smooth store operations.

The role requires basic literacy, ability to stand for long periods, and up to 50 lbs lifting. Prior retail experience is a plus; training will cover POS usage and merchandise protection policies.

Qualifications

High school diploma or equivalent.
Less than one year of related experience.
Basic reading, arithmetic, and writing and oral communication skills.

Responsibilities

Enhance the Member experience and drive sales.
Assist Members with product selection and store guidance.
Process transactions accurately at the POS.
Set store signage and merchandising to standards.
Adhere to merchandise protection standards.

Skills

Customer service basics

Standing tolerance

Lifting 50 lbs

Internet navigation

Communication skills

Education

High school diploma or equivalent

Job description

Job Description

The Softlines Associate is responsible for enhancing the experience of Members and driving sales, providing courteous and proactive support to Members by making sure that all apparel and home areas are well maintained, have appealing displays and are inviting to members to shop.

Responsibilities/Skills/Experience Requirements

JOB DUTIES/RESPONSIBILITIES

Takes ownership for enhancing the Member experience in the store and at every touchpoint. Provides the highest degree of Member service by making the Member the first priority. Demonstrates the right behaviors in the selling process and takes ownership for identifying needs and recommending appropriate solutions
Versed in the benefits of Shop Your Way, credit and leasing, warranty and protection plans
Greets any Members in a professional and engaging manner demonstrating a Member First experience and supporting local execution of SYW related initiatives
Completes Member transactions accurately and efficiently using POS and online systems, including sales, returns and exchanges in accordance with authorized processes
Assist Members to find the products they are looking for by walking them to the areas of the store and assisting with merchandise selection
Completes Member transactions accurately and efficiently at the point-of-sale
Utilizes Web to Store and Store to Home and other integrated retail processes as methods to enhance the Member's shopping experience
Sets non-promotional, promotional, and seasonal signing, including store-wide and event signing if assigned to perform this activity. Performs promotional ad setup and take down without error or omissions. Sets and maintains sales floor to national merchandising and presentation standards
Assists store leadership, where appropriate, in resolving or facilitating the resolution of Member issues
Completes merchandise support tasks (i.e., fitting room maintenance, straightening merchandise) during non-peak hours
Stays current and understands the implications of upcoming events, product updates, selling process requirements, and Company/business initiatives
Adheres to merchandise protection standards
Responsible for keeping the department ready all day and ensuring the sales floor is easy to shop, in stock, clean, signed and organized for Members
Performs other duties as assigned

Required Skills

Basic reading, arithmetic, and writing and oral communication skills
Working while standing for long periods of time
Lifting and holding bulky and large-sized merchandise, up to 50 lbs
Reaching, stretching, grabbing, pushing, lifting, holding, twisting, bending, turning, walking, shifting, and engaging in other physical movements required by the job -- Reaching, stretching, grabbing, pushing, lifting, holding, twisting, bending, turning, walking, shifting, and engaging in other physical movements required by the job
Associates under the age of 18 -- prohibited from using freight elevators, ladders, compactors, balers, or hazardous or similar equipment, or performing backroom functions
Basic Internet navigation skills

Preferred Skills