Soft Count Team Member

Ko-Kwel Casino Resort Medford; Medford (OR); On-site; USD 21,000 - 26,000; Full time

Job summary

Ko-Kwel Casino Resort Medford is seeking a Soft Count Team Member to join onsite operations in Oregon. You will perform daily count room activities with precision, maintain records, and help safeguard assets while following established controls.

Join a dedicated team committed to integrity and guest service. Weekend/evening shifts may be required; prior cash handling experience is valuable in this fast-paced environment.

Qualifications

• High School diploma or GED preferred.
• One year of cash handling experience preferred.
• Ability to speak clearly and positively with guests and teammates.
• Team player with professionalism and discretion.
• Ability to pass background checks and work in a casino environment.

Responsibilities

• Perform daily count room activities with accuracy and efficiency.
• Maintain accurate records and reports for audits.
• Safeguard company assets by following procedures and controls.
• Support team members to maintain smooth, reliable operations.
• Stand for extended periods and assist with lifting up to 40 pounds when needed.

Skills

Friendly and approachable

Team oriented

Clear communication

Professional appearance

Education

High School diploma or GED

Tools

Counting machines

Job description

At Ko-Kwel Casino Resort, we know the best experiences start with a warm welcome. Whether you're arriving for a relaxing getaway or clocking in for your shift. Here, hospitality is personal, teamwork is real, and people genuinely look out for one another. When you join our team, you're stepping into a workplace where you can learn, grow, and take pride in creating memorable moments across the entire property. We bring energy, heart, and professionalism to everything we do, by building not only unforgettable guest experiences, but a workplace we're proud to call our own.

Be part of a team that's shaping one of the premier destinations for gaming and hospitality. A place where guests and team members alike feel right at home on Oregon's beautiful southern coast and beyond.

Why this job matters

As a Soft Count Team Member, you are a key part of the count room operation, ensuring every transaction is handled accurately and securely. You perform daily count room activities with precision and efficiency, maintain accurate records, and help safeguard company assets. By supporting your team and following established procedures, you contribute to a smooth, reliable, and professional operation that reflects the resort's commitment to integrity and teamwork.

What you bring to the table

• Make sure the space stays safe, clean, and friendly for both guests and the rest of the team; speak up and report any safety concerns to the Safety Committee.
• Perform daily count room activities in accordance with internal controls and established procedures.
• Assist other count team members as needed to maintain efficiency and accuracy.
• Foster positive relationships with team members and promote a collaborative, supportive environment.
• Competently and efficiently operate counting machines and other required equipment.
• Maintain all assigned records and reports accurately and in a timely manner.
• Follow strict security measures to protect company assets and confidential information.
• Comply with all applicable company policies and procedures while contributing to a culture of accountability, teamwork, and excellence.
• Jump in where needed to support the team and keep things running smoothly. (Other duties as assigned)

Must-haves, nice-to-haves, and maybe some bonus points

• Friendly and approachable attitude that helps guests (and the team) feel welcome and cared for every day.
• High School diploma or GED preferred.
• Minimum one (1) year acceptable cash handling experience; ability to keep paperwork "in balance."
• Demonstrated ability in accurate cash and efficient paperwork handling.
• Ability to professionally perform in any count room capacity.
• General working knowledge of cage and casino operations preferred but not required.
• Team oriented.
• Demonstrated ability to conduct count room operations in accordance with prescribed standards.
• Professional appearance and attitude.
• Comfortable communicating clearly and positively with both guests and teammates.
• Must pass and remain in compliance with Coquille Gaming Commission background check and drug free workplace policies.

Physical stuff to know

We've included the typical physical parts of the job here. If you need an accommodation to do the work, just let us know-we're here to support you.You'll need to be available to work weekends, holidays, and evenings when we are busy. During your shift, you'll stand for extended periods, and frequently walk, and use your hands to finger, handle or feel objects, tools or controls. Occasionally sit. Must be able to bend, twist, and kneel. Ability to lift up to 40 pounds. It's important to stay calm and make good decisions under pressure, especially when dealing with stressful situations or upset people. Just a heads-up-the casino environment may expose you to secondhand smoke.This is a quick summary of the main duties and requirements-it might not cover everything you could be asked to do.

Ko-Kwel Casino Resort is owned by the Coquille Indian Tribe. Team members are eligible for a comprehensive health care benefit, generous time off policy, 401-K retirement with 4% company match and other benefits.

• Must pass and remain in compliance with background check and drug-free workplace policies.