Social Worker Protect Services - CPS Intake Supervisor

Guilford County Government; Proximity (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

Guilford County Government seeks a Supervisory Social Worker to oversee high-risk families and individuals within the Child and Family Services program. The role entails supervising staff, assigning and reviewing case records, and developing work plans to enforce standards while addressing performance and disciplinary issues.

Ideal candidates hold MSW/BSW or equivalent with professional social work experience and strong knowledge of child welfare policies.

Qualifications

• Knowledge of fiscal, state, and federal policies
• Knowledge of social work best practices and delinquency prevention/intervention
• Knowledge of social work practices
• Ability to interpret fiscal reports and communicate federal, state, and local guidelines to staff
• Knowledge, skills, and ability to supervise social workers responsible for serving high-risk families and individuals
• Ability to communicate changes/expectations to all levels of staff
• Interpersonal communication skills to elicit information and clarification of issues
• Good listening, oral, and written communication skills
• Good organizational skills, record-keeping and report preparation techniques related to case review
• Ability to use computer programs to generate reports, and outcomes in various formats

Responsibilities

• Conduct audits and reviews of the Child and Family Services Program through reading and reviewing case records to ensure the program complies with standards and policies
• Possess extensive knowledge of child welfare standards and practices and local, state, and federal policy

Skills

Policy knowledge

Social work practice

Delinquency prevention/intervention

Interpersonal communication

Oral and written communication

Record-keeping

Team supervision

Report generation

Needs assessment

Budget interpretation

Education

MSW from an accredited school of social work and two years professional social work or counseling experience

BSW from an accredited school of social work and three years of professional social work or counseling experience

Master's degree in a counseling field and two years professional social work or counseling experience

Bachelor's degree in a human service field or related curriculum and three years professional social work or counseling experience

Bachelor's degree from an accredited college/university and four years professional experience in a related human service field providing experience in the techniques of casework, group work or community organization

Must have possession of an appropriate driver's license issued by the State of North Carolina

A motor vehicle record (MVR), background check, and drug screening will be conducted on candidates considered for positions

Prefer North Carolina Social Services experience

Job description

GENERAL STATEMENT OF DUTIES

Supervises social workers responsible for high-risk families, and/or individuals.

DISTINGUISHING FEATURES OF THE CLASS

This is a supervisory position that requires assigning and reviewing work/case records of the social workers being supervised. Work includes developing work plans, enforcing work standards for the positions within the control of this position. This position also requires interviewing, selection, developing performance appraisals, and training of new staff members, addressing disciplinary issues and handling employee grievances.

DUTIES AND RESPONSIBILITIES

Essential Duties and Tasks

• Conduct audits and reviews of the Child and Family Services Program through reading and reviewing case records to ensure the program is following local, state, and federal standards and policies, and ensures the practice reflects agency values

• Possess extensive knowledge of child welfare standards and practices and local, state, and federal child and family services policy

RECRUITMENT STANDARDS

Knowledge, Skills, and Abilities

• Knowledge of fiscal, state, and federal policies

• Knowledge of social work best practices and delinquency prevention/intervention

• Knowledge of social work practices

• Ability to interpret fiscal reports and ability to communicate federal, state, and local guidelines to all staff

• Knowledge, skills, and ability to supervise social workers responsible for serving high- risk families and individuals

• Ability to communicate any changes/expectations to all levels of staff

• Interpersonal communication skills to elicit information and clarification of issues

• Good listening, oral, and written communication skills

• Good organizational skills, record-keeping and report preparation techniques related to case review

• Ability to use computer programs to generate reports, and outcomes in a variety of formats that are easy for staff to understand

• Ability to set priorities and determine resource requirements and sequence of activities needed to achieve goals

• Ability to work cooperatively with other team members, involves others, shares information as appropriate and shares credit for team accomplishments

MINIMUM QUALIFICATIONS

• MSW from an accredited school of social work and two years professional social work or counseling experience

• BSW from an accredited school of social work and three years of professional social work or counseling experience

• Master's degree in a counseling field and two years professional social work or counseling experience

• Bachelors degree in a human service field or related curriculum and three years professional social work or counseling experience

• Bachelors degree from an accredited college/university and four years professional experience in a related human service field providing experience in the techniques of casework, group work or community organization

• Must have possession of an appropriate driver's license issued by the State of North Carolina

• A motor vehicle record (MVR), background check, and drug screening will be conducted on candidates considered for positions

• Prefer North Carolina Social Services experience

Residency Requirement

Candidate must reside within a two-hour driving radius of Guilford County to be considered for employment.

Transcripts are required.

Copy of transcript must be submitted with application for consideration. Official college transcripts required at time of hire.

Physical Demands

An employee in this position must be able to physically perform the basic life operational functions of fingering, talking, hearing, and repetitive motions. The employee must be able to perform sedentary work exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently and/or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

Working Conditions

Work consists of office environment. No adverse environmental conditions.
May Require Driving
This position may require driving for this position whether driving a County owned or personal vehicle to conduct county business such as but not limited to attending conferences, meetings, or any other county related functions. Motor Vehicle Reports may be verified for valid driver's license and that the driving record is compatible with the county's driving criteria.
If a personal vehicle is operated for county business proper insurance is maintained as per Guilford County's vehicle use policy.

Special Note

The generic class description gives an overview of the job class, its essential job functions and recommended job requirements. However, for each individual position assigned to this, there is available a completed job description with physical abilities checklist which can be reviewed before initiating a selection process. They can provide additional detailed information on which to base various personnel actions and can assist management in making legal defensible personnel decisions.