Social Worker (MSW) Inpatient

UNC Health; Hillsborough (NC); On-site; USD 46,000 - 66,000; Full time

Benefits offered by this job

None

Job summary

UNC Health in Hillsborough, NC seeks a Social Worker - MSW (Inpatient) to support patients and families throughout the care journey. You will conduct assessments, develop patient-centered care plans, facilitate resources, and advocate for timely services.

You will collaborate with an interdisciplinary team, monitor progress, and coordinate care across providers while communicating with payers when needed. This role emphasizes empathy, cultural sensitivity, and confidentiality.

Qualifications

• Master's Degree in Social Work
• Two (2) years health care experience strongly preferred
• Knowledge of mental health conditions, diagnostic criteria, and evidence-based treatment modalities
• Strong assessment and diagnostic skills
• Excellent communication and interpersonal skills
• Ability to collaborate effectively as part of an interdisciplinary team
• Empathy, compassion, and cultural sensitivity
• Strong organizational and time management skills
• Ability to maintain confidentiality and adhere to ethical guidelines

Responsibilities

• Assess patients' mental, emotional, and social needs to identify barriers and plan care.
• Collaborate with providers, patients, families and team on individualized care plans; facilitate resources and referrals.
• Monitor and evaluate progress; ensure appropriate care progression and continuity.
• Advocate for patients within the healthcare system and coordinate communications with payers when needed.
• Engage in active listening to understand concerns and provide empathetic support.
• Respect diverse backgrounds; tailor interventions to cultural and personal contexts.
• Build trust-based relationships through confidentiality and professionalism.
• Identify risk factors and prioritize interventions based on needs.
• Carry out delegated tasks and interventions as part of the care team.
• Coordinate referrals, follow-ups, and care across providers and settings.
• Communicate with payers for authorization and documentation requirements

Skills

Assessment skills

Communication skills

Interdisciplinary collaboration

Empathy and cultural sensitivity

Organizational skills

Confidentiality & ethics

Education

Master's Degree in Social Work

Job description

Description

Your passion belongs at UNC Health. Join more than 56,000 teammates working together to improve the health and well-being of the communities we serve across North Carolina.

Summary

A Social Worker - MSW (Inpatient) is a crucial member of the healthcare team, providing comprehensive support and services to patients and their families. They are responsible for conducting assessments, supporting patient-centered care plans, facilitating resources, monitoring progress, advocating for patients, actively listening to their concerns, respecting individuality, building trust, performing risk segmentation, carrying out delegated work, coordinating care, and communicating with payers.

Responsibilities

• 1. Assessments: Conduct thorough assessments of patients' mental, emotional, and social well-being to evaluate their needs and identify any barriers to their overall functioning. This includes assessing their support systems, coping mechanisms, mental health conditions, and psychosocial factors.
• 2. Patient-Centered Care Plans: Collaborate with providers, patients, their families, and the healthcare team on individualized care plans that align with patients' goals, preferences, and values. Resource Facilitation: Connect patients and their families with community resources, mental health services, support groups, and other relevant programs. This includes assisting with referrals for psychiatric evaluations, medication management, and coordinating care with other providers.
• 3. Progress Monitoring & Evaluation: Continuously monitor and evaluate the progress of patients' care plans to assess their response to interventions, measure outcomes, and make necessary adjustments. Collaborate with the healthcare team to ensure appropriate care progression, follow-up and continuity of care.
• 4. Advocacy: Advocate for patients' needs within the healthcare system and the community. This involves ensuring access to appropriate treatment, facilitating communication between patients and their healthcare team, and addressing any barriers or concerns that may impact the patient's well-being.
• 5. Active Listening: Engage in active listening to understand patients' experiences, concerns, and emotions. Provide a safe and non-judgmental space for patients to express themselves and offer empathy, validation, and support.
• 6. Respect for Individuality: Recognize and respect the unique values, beliefs, and cultural backgrounds of each patient. Tailor interventions and support to align with their individual needs and preferences, taking into account their cultural, social, and spiritual backgrounds.
• 7. Building Trust: Build trust-based relationships with patients and their families by demonstrating empathy, confidentiality, and professionalism. Foster open communication, collaboration, and a therapeutic alliance.
• 8. Risk Segmentation: Utilize risk segmentation strategies to identify patients who may require additional support or interventions based on their medical, psychological, and social risk factors. This helps prioritize resources and interventions for those who need them most.
• 9. Tasks or Interventions: Carry out specific tasks or interventions as delegated by the healthcare team.
• 10. Delegated Work: Collaborate with other members of the healthcare team to carry out delegated work, such as coordinating referrals, conducting follow-up assessments, and providing ongoing support to patients and their families.
• 11. Care Coordination: Coordinate care across different providers and settings to ensure seamless transitions and continuity of care. This may involve facilitating communication, sharing information, and advocating for the patient's needs.
• 12. Payer Communication: Communicate with payers, such as insurance companies or government agencies, to provide necessary information for authorization of services, reimbursement, or other documentation requirements.

Other Information

Education Requirements:

• Master's Degree in Social Work

Licensure/Certification Requirements:

• None required

Professional Experience Requirements:

• Two (2) years health care experience strongly preferred

Knowledge/Skills/and Abilities Requirements:

• Knowledge of mental health conditions, diagnostic criteria, and evidence-based treatment modalities
• Strong assessment and diagnostic skills
• Excellent communication and interpersonal skills
• Ability to collaborate effectively as part of an interdisciplinary team
• Empathy, compassion, and cultural sensitivity
• Strong organizational and time management skills
• Ability to maintain confidentiality and adhere to ethical guidelines

Job Details

Legal Employer: STATE

Entity: UNC Medical Center Hillsborough

Organization Unit: UNCH Care Mgmt-Hillsborough

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range:$33.37 - $47.97 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Onsite

Work Schedule: Day Job

Location of Job: US:NC:Hillsborough

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities.