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Mission Hospital in Asheville, North Carolina, seeks a Social Worker (MSW) to perform biopsychosocial assessments, intervene, and support discharge planning for patients across inpatient floors and the ED. The MSW will guide families, coordinate post-acute care, and connect patients with community resources and financial assistance as needed.
The role emphasizes collaboration with the care team, compliance with payer rules, and compassionate, patient-centered problem solving to support discharge
Do you have the career opportunities as a Social Worker MSW you want with your current employer? We have an exciting opportunity for you to join Mission Hospital which is part of the nations leading provider of healthcare services, HCA Healthcare.
The Social Worker (MSW) is responsible for non-clinical, biopsychosocial assessments and interventions as needed for both the inpatient floors and the outpatient emergency department. The MSW performs crisis intervention, patient/family interventions, high risk screening, focused emotional support, and referrals for financial assistance or other identified resource needs. The MSW will also assist in post-acute care placement on all discharges, primarily with those patients identified with post-discharge behavioral health and patient assistance/resource needs and arranges and facilitates Family Care Conferences to support patient, family, and discharge planning goals. The MSW is dedicated to patient and family centered care that values personal self-determination, prioritization, and engaging in creative, compassionate problem-solving. The MSW maintains a thorough working knowledge of the rules of Medicare, Medicaid, and private payer regulations and processes, and possesses a thorough understanding of managed-care concepts and length-of-stay management relating to patient and organizational fiscal responsibility.
The scope of this role includes intensive care units, Trauma, Oncology, NICU, Transplant, ED, and responds to physician, non-discharge planning social work consults throughout the facility.
Works collaboratively with RN case managers, acute care nurses, physicians, insurance companies, and other staff members to proactively identify and address patient needs. Maintains effective communication between members of the care team.
Identifies and addresses barriers to discharge and recovery, including financial, emotional, psychosocial, medical, and spiritual.
Performs thorough assessments and develops appropriate discharge plans for high-risk patients with discharge planning or psychosocial needs.
Obtains input from the RN case manager to ensure the discharge plan is appropriate and aligns with the patient care plan. Reassesses and modifies patient discharge plan as needed, in conjunction with the clinical team.
Participates in the interdisciplinary care planning process and performs proactive discharge planning.
Provides education to patients and caregivers regarding community resources and post-acute level of care criteria, benefits, and coverage.
Coordinates and facilitates meetings between the care team and patients/families/caregivers. Assists patients and families in making difficult decisions while honoring their preferences and values.
Engages in community outreach and program development to support patients/families/caregivers.
Provides expertise in post-acute services and community resources.
Demonstrates knowledge of patient rights, advance directives, ethical issues, and confidentiality requirements.
Provides expertise in ethics cases.
Responds promptly to referrals from RN CM or other staff who identify risk factors for social determinants of health, emotional support, and coping.
Intervenes with patients/families/caregivers for psychosocial needs, assistance, and support in coping with chronic acute terminal illness. Engages in consultation, discharge planning, education, counseling, advocacy, and information referrals to meet the emotional, social, and financial aspects of care.
Provides emotional support to patients and family members during complex and/or emotionally charged issues, such as end of life, terminal illness notifications, death notification (with physician), and crisis interventions.
Comply with all facility and regulatory policies and standards related to ethical practices and discharge planning.
Performs other duties as assigned.
Practices and adheres to the “Code of Conduct” and “Mission and Value Statement.”
Master’s degree in social work
1+ years’ experience or MSW internship
Licensed Clinical Social Worker (LCWS)
Certification in Social Work
Mission Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:
Learn more about Employee Benefits
Note: Eligibility for benefits may vary by location.
Mission Hospital, a member of Mission Health, an operating division of HCA Healthcare, located in Asheville, North Carolina, serves as the regional tertiary and quaternary care center in Western North Carolina and the adjoining region. Mission Hospital is licensed for 853 beds and is the region’s only trauma center, comprehensive stroke center, Level III neonatal intensive care unit, and includes the only children’s hospital in Western North Carolina. Mission Hospital is also a Magnet® designated hospital for nursing excellence.
HCA Healthcare has been recognized as one of the Worlds Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated 3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
Bricks and mortar do not make a hospital. People do.\" - Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.