Social Worker I

CalHR; Salton City (CA); On-site; USD 52,000 - 78,000; Full time

Job summary

CalHR in Imperial County, California seeks a Social Worker I to perform basic social services casework and refer clients to appropriate resources. This entry-level trainee position involves learning casework methods under supervision and gradually handling a larger caseload as skills develop.

The role covers child welfare and adult services with opportunities for advancement to Social Worker II after a year of satisfactory performance. Compliance with NASW ethics is required.

Qualifications

• Minimum qualifications include a four-year college degree or equivalent.
• Experience or coursework in social welfare or related fields is required.
• Applicants must meet examination and training requirements for the class.

Responsibilities

• Conducts client interviews to assess basic social, physical and mental needs and to identify services.
• Performs case studies and evaluates information to determine safety and treatment needs.
• Assesses reports of suspected abuse and may work on-call; may provide information to authorities.
• Develops and carries out non-complex to moderate treatment plans for assigned caseload.
• Refers clients to staff or community resources for direct and intensive services.
• Maintains case records and communicates decisions to clients and service providers.
• May testify in court and participate in staff development activities.
• Maintains client confidentiality according to NASW Code of Ethics.

Skills

Interviews with clients

Case management

Communication

Cultural sensitivity

Confidentiality

Education

Four-year college degree

30 sem units in social welfare related subjects

Job description

If applicants can use education to qualify, add this statement underneath the department picture: Applicants: If you are using education to qualify, please remember to include copies of your transcripts, degree(s), and/or certifications. Foreign degrees must have a U.S. Equivalency Report. Failure to submit, may result in your application being disqualified.

ATTENTION JOB APPLICANTS: Please indicate in the supplemental question section if you are interested in a bilingual position. Job applicants must meet the minimum qualifications as outlined in the job bulletin and be successful in the interview process. If selected for a bilingual position, as a condition of employment, candidates who are selected for hire must receive a qualifying proficiency score on the Social Worker I bilingual certification examination(s) administered by MSS.

Performs basic social services casework; identifies client needs for more intensive casework services and provides referrals; carries a caseload of moderately difficult cases; manages a caseload of increasingly difficult cases; and performs other related work as assigned.

Working under close supervision, Social Worker I is the entry/trainee class in the professional Social Worker series. Employees in this class are learning casework methods, procedures, policies and carry a limited non-complex social services caseload under close supervision and receive in-service training; are given close and constant supervision while learning social work principles, social service programs, basic case work methods and techniques, and departmental rules, regulations and procedures. Typical assignments are within child welfare and adult services programs; however, at the agency's discretion positions may be assigned to employment services to perform social services case work for employment services clients as required by department needs. As requisite skill and knowledge is developed, greater independence and the full scope of responsibility is exercised. Unless a position is permanently allocated to the Social Worker I level due to the nature of the work, employees are expected to advance to the Social Worker II after one year of satisfactory performance at the trainee level.

SUPERVISION EXERCISED AND RECEIVED

Incumbents in the Social Worker I/II classification receive direct supervision from a Social Worker Supervisor, or other higher-level supervisor or manager.

Duties may include, but are not limited to, the following:

Note: For Social Worker I, duties are performed at the entry/trainee level.

• Conducts interviews with clients, family members, and others in their home, in the office, or via telephone to assess the basic social, physical, and mental needs of clients and obtain health information in order to identify and provide social services
• Performs case studies and evaluates individual and family case information to assess the safety of children and adults; determines appropriate types and methods of treatment
• Assesses reports of suspected abuse; may be required to work on-call; may provide information to law enforcement or district attorneys
• Develops and carries out culturally sensitive non-complex to moderate treatment plans for an assigned caseload in conformance with agency, state and federal requirements; assists clients and family members to develop strategies to accomplish case plan goals
• Refers clients to other staff members, or to community resources for direct and intensive services and specialized counseling as necessary; advocates on the clients' behalf for most appropriate services including enabling services
• Assists applicants and recipients in utilizing available resources
• Interprets policies, rules, and regulations of the agency to applicants, clients and others within the scope of their responsibility
• Makes home visits in connection with casework assignments
• Prepares and maintains case records and databases; communicates decisions, timelines, recommendations and case plans to clients, families and service providers
• May testify in court
• May be assigned to specialized functions
• Participates in in-service training and other staff development activities to increase knowledge of the social work processes and achieve technical competence
• Receives casework consultation from professionally trained staff members
• Provides community outreach for various agency programs
• Maintains client confidentiality; performs all duties in conformance with the National Association of Social Workers (NASW) Code of Ethics
• Performs related duties as assigned

EMPLOYMENT STANDARDS

Note: The level and scope of the knowledge and skills listed below are related to job duties as distinguished between the two levels in the Definition Section.

Knowledge of:

• Principles and practices of organization, workload management and time management
• Principles and practices of note taking, report writing, English composition, grammar, punctuation, and spelling
• Phone etiquette and interview techniques
• Socio-economic conditions and trends
• Basic principles of individual and group behavior
• Current issues in the field of social welfare
• Role and responsibilities of social workers
• Principles of interviewing and problem-solving methodology
• Basic public welfare programs on the Federal, State, and local level
• General principles of public assistance policies and programs
• Developing and preparing court report, case plans, case narratives and safety plans in automated computer systems
• Entering and retrieving data and narratives from automated computer systems
• Basic principles and techniques of interviewing and recording of social casework
• Laws, rules, and regulations governing the operation of the public welfare agency and the role of a social worker
• Community organization and the social problems calling for the use of public and private community resources
• Basic principles involved in the nature, growth, and development of personality and in-group processes
• The medical, legal, economic, and social management needs of individuals and families with special medical needs such as HIV disease, drug dependency, the medically fragile child, Alzheimer's, and the terminally ill
• The strategies and protocols surrounding crisis intervention techniques such as voice modulation and assessing the potential for suicide
• Basic psychopathology, the different types of mental illness diagnoses, how mental illness affects human behavior and mental health services and treatments utilized by clients

Ability to:

• Understand and learn the agency programs, policies, and procedures
• Obtain facts and recognize the relevance and significance
• Organize and maintain work detail
• Establish and maintain effective client rapport and professional working relationships with agency staff, clients, and others
• Communicate effectively, both orally (phone and in person) and in writing
• Analyze situations and adopt effective courses of action
• Interpret and explain to the applicant, recipient, or others public social service programs, policies, rules, and regulations
• Develop skill in interviewing case recording and interpretation
• Work within a community setting and effectively use appropriate resources and services
• Maintain confidentiality in accordance with legal standards and/or county regulations
• Work effectively in emotionally charged or stressful settings/emergencies
• Operate a personal computer and other office equipment and software
• Analyze data, interpret and apply directions, rules, policies, procedures and regulations, and develop appropriate responses
• Accept and use constructive feedback
• Interact professionally and respectfully with clients including difficult, hostile, or distressed clients
• Respect cultural differences
• Work with cases varying in difficulty /clients including clients with dual diagnoses, potentially dangerous clients or legally complex cases
• Analyze data from multiple sources, interpret and apply complex directions, rules, policies, procedures and regulations, and develop appropriate responses

Pattern 1: Graduation from an accredited four-year college or university;

OR

Pattern 2: Successful completion of thirty (30) college semester units or forty-five (45) quarter units from an accredited college or university, including fifteen (15) semester units or twenty-two and a half (22.5) quarter units in social welfare, social/human services, sociology, or other social or behavioral science*;

AND

One (1) year of full-time experience in the Social Service Aide, Eligibility Specialist II, Employment and Training Worker II or comparable classification; ORThree (3) years of full-time experience providing direct client services to disadvantaged adults or children in a private or public agency.

*Examples of acceptable social or behavioral science courses include: anthropology, criminal justice, education, ethnic studies, history, human development, human services, law, nursing, nutrition, psychology, public health, social welfare, sociology, welfare, women's studies.

Examination Information

Training& Experience Examination–Weighted100%

The Training & Experience Examination is designed to elicit a range of specific information regarding each candidate’s knowledge, skill, abilities, and potential to effectively perform the duties relative to the classification. Responses to the questionnaire will be assessed based on pre-determined rating criteria. All applicants must complete the entire examination to receive a score. To obtain a position on the eligible list, candidates must receive a minimum rating of 70% on the examination.

Examination administration and processing time is approximately twoweeks after the closing date of the job bulletin.

Bilingual Examination

The language below is required only for designated bilingual recruitments. Please refer to the link below and confirm the bilingual proficiency requirements for the position(s) you are recruiting for:

This job posting is for a bilingual position. Job applicants must meet the minimum qualifications as outlined in the job bulletin and be successful in the interview process. As a condition of employment, candidates who are selected for hire must receive a qualifying proficiency score on the Spanish bilingual certification examination(s) administered by MSS.

For Social Worker I, the required proficiency level is:

ILR Level 3 - Professional Working Proficiency: At this rating, bilingual persons are able to speak and write the required language effectively with sufficient structural accuracy and vocabulary. Persons can participate effectively in most conversations on practical, social, and professional topics. They can discuss special fields of competence with reasonable ease. Their vocabulary is broad enough that they seldom search for words. Persons at this level may have an obvious foreign accent but have good control of grammar and their errors virtually do not interfere with understanding or disturb native speakers.

Please review the bilingual examination information below:

LANGUAGE ORAL EXAMINATION

The oral examination is designed to elicit the full range of the target language to identify how well candidates use and control the language. The oral examination is administered over the phone and consists of a series of prompts (such as providing a description, discussing a hypothetical event, providing an opinion, etc.) requiring an oral response. Candidates will be evaluated on comprehension, communication, grammar, and vocabulary.

LANGUAGE WRITTEN EXAMINATION

The written examination is designed to evaluate the reading and writing proficiency of the candidate. The written examination is administered online and consists of several prompts presented in the target language. Candidates are required to provide a written response and will be evaluated on comprehension, expression, and mechanics.

ELIGIBLE LIST INFORMATION

A departmental open eligible list will be established for the county of Imperial. The list will be utilized for 12 months after it is established unless the needs of the service and conditions of the list warrant a change in this period.

RETEST PERIOD

Once you have taken the examination, you may not retest for SIX (6) MONTHS from the established eligibility date.

SPECIAL TESTING ARRANGEMENTS

Special testing arrangements may be made to accommodate applicants for disability, military, or religious reasons. If you require such arrangements, please contact CalHR at [e-mail] or 916-909-3701 upon notification that your application has been approved. Documentation from medical, military, school or church officials outlining the accommodation request must be received by our office a minimum of five business days prior to a scheduled examination.

EDUCATION DOCUMENTS

If you are using education to meet the minimum qualifications, you must attach your transcripts to your application. Applicants with foreign transcripts must provide a transcript evaluation that indicates the number of units to which the foreign course work is equivalent. Transcripts and evaluations may be unofficial; official transcripts may be required upon appointment. Please redact birthdates and social security numbers.

GENERAL INFORMATION

This position is not eligible for visa sponsorship. Applicants must be authorized to work in the United States without the need for visa sponsorship by the start date of employment.

MSS reserves the right to revise the examination plan to better meet the needs of the recruitment if the circumstances under which this examination was planned change. Such revision will be in accordance with civil service laws and rules, and all competitors will be notified.

If you meet the requirements stated on this bulletin, you may take this examination. Your performance in this examination will be rated against predetermined rating criteria. All competitors who pass will be added to the eligible list. Meeting the entry requirements does not ensure success in the examination or placement on the eligible list.

General Qualifications: Applicants must possess essential personal qualifications including integrity, initiative, dependability, good judgement, the ability to work cooperatively with others, and a state of health consistent with the ability to perform the assigned duties of the class. A medical examination may be required. As part of the hiring process, a background investigation may be required.

EQUAL EMPLOYMENT OPPORTUNITY

The Merit System Services program is committed to equal employment opportunity for all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.

ADDITIONAL INFORMATION

• A valid driver's license is required at the time of appointment and employees may also be required to drive their own car, provide proof of car insurance. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
• This position will require pre-employment drug testing, a physical examination, and fingerprinting for a background investigation.
• Government agencies accessing U.S. government information, which include federal tax information must ensure that background investigation requirements for all agency employees and contractors that have access to federal tax information are consistent to the IRS background investigation requirements for access to federal tax information.
• Employees in this position will be required to drive in and out of the county to conduct business. Travel will include an airplane commute.
• Employees may be required to work with clients of various age groups and clients with disabilities, mental health issues, physical health issues, substance abuse issues, victims of abuse and/or domestic violence, at risk of abuse, and financial instability.
• Employees may encounter hostile and emotionally troubled clients, including children and parents under the influence of controlled substances and alcohol.
• Employees may be required to work overtime.
• Employees will be required to represent the County in administrative appeals and fair hearings.
• The ability to speak, read, and write Spanish in addition to English would be an asset in this position. Applicants for English/Spanish bilingual designated positions must take and pass the bilingual proficiency examination administered by the California Department of Human Resources, Merit System Services.
• Employees may be required to change diapers, carry infants/toddlers, and secure children in car seats.
• Employees may be required to visit clients at their homes to conduct safety and risk assessments.
• Employees may be required to be assigned to a specific geographical area or functional area such as Protective Services, Children and Family Services, Welfare to Work, In Home Supportive Services, etc.
• All Imperial County employees are considered Disaster Service Workers and might be required to take the associated FEMA training.

ABOUT IMPERIAL COUNTY

Imperial County is located in the Imperial Valley in the southeast of California, bordering Arizona and Mexico, with the Colorado River forming the County's eastern boundary. Imperial County is a major agricultural center, producing half of the nation's winter vegetables, as well as extensive renewable resources, such as geothermal, wind, and solar. Off-road enthusiasts are drawn to the Imperial Sand Dunes Recreation area, and the Colorado River is a popular destination for watersports, including fishing, boating, and water skiing. Fans of the popular movie, The Return of the Jedi, will recognize the Algo Dones Sand Dunes, where the movie was filmed.