Social Worker Care Manager I

Harris Health; Houston (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

Harris Health in Houston, TX seeks an Inpatient Social Worker Care Manager I to support assessment, planning, and discharge coordination in a hospital setting.

The role focuses on addressing social, financial, and psychosocial needs, advocating for services, and coordinating care with an interdisciplinary team across complex cases.

Qualifications

• Master's degree in Social Work from an accredited program.
• Licensed Master Social Worker (LMSW) or Licensed Clinical Social Worker (LCSW) with Texas license.
• CCM or ACM certification preferred.

Responsibilities

• Facilitate assessment, planning, facilitation, care coordination, and evaluation in hospital care.
• Assist patients and families with social, financial, and psychosocial needs.
• Identify options and advocate for services to meet comprehensive needs.
• Provide crisis intervention and mental health assessment when needed.
• Coordinate multidisciplinary discharge plans for high‑risk patients.
• Assist with eligibility for social programs and community resources.
• Participate in quality improvement activities and interdisciplinary team meetings.

Skills

Verbal communication

Written communication

Analytical skills

Spanish (preferred)

Education

Master of Social Work (MSW)

Tools

MS Word

PC

Job description

About Us Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet® nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

Job Summary

The Inpatient Social Worker Care Manager I (SWCM I) facilitates the collaborative interdisciplinary process of case management encompassing assessment, planning, facilitation, care coordination, and evaluation appropriate to the scope of licensure in a hospital setting. The SWCM I helps patients and their families address and resolve the social, financial, and psychological problems related to their health condition. The SWCM I identifies options and advocates for services to meet the patient's and family's comprehensive needs with available resources to promote quality cost-effective outcomes. SWCM I help people assess and solve problems in their lives. Challenges range from physical and mental illness to domestic violence; additional duties depend on the type of population served. The SWCM I systematically intervenes to provide clinical social work and complex discharge planning assistance to patients and their families who experience complex psychosocial needs. The SWCM I will provide assistance with eligibility determination for social programs, as well as assist in qualifying for community assistance from a variety of sources or agencies. The SWCM I offers crisis intervention and/ or mental health assessment to patients and families, coordinates and facilitates the development of a multidisciplinary discharge plan of care for high-risk patient populations. This role will participate in an interdisciplinary team meetings to ensure that psychosocial issues are addressed as required across the continuum of care.

The SWCM I participates in quality improvement activities, exemplifies professionalism, and promotes a customer-friendly environment by utilizing ServiceFIRST behaviors in interactions with patients, families, and staff members.

Minimum Qualifications

Degree: Graduation from an accredited school of Social Work with a Master's degree in Social Work

Licensure/Certification

• Licensed Master Social Worker (LMSW) or (LCSW)
• Holds a current licensure in the State of Texas
• Certified Case Manager (CCM) or Accredited Case Manager (ACM) (both preferred)
• Basic Life Support

Work Experience: Prior experience as Social worker preferred

Communication Skills: Above Average Verbal (Heavy Public Contact), Exceptional Verbal (e.g., Public Speaking), Writing /Composing (Correspondence/Reports)

Bilingual Skills Required: No, Spanish preferred

Proficiencies: PC, MS Word

Job Attributes

Knowledge/Skills/Abilities: Analytical, Medical Terms, Mathematics

Work Schedule

Weekends, Holidays, Flexible, Travel, On-Call

Equipment Operated: PC and office equipment related to job duties