Social Worker-Capital Caring Health

Chapters Health System; Fairview Park (OH); On-site; USD 62,000 - 93,000; Full time

Job summary

The Hospice Social Worker at Chapters Health System provides psychosocial support to patients, families, and caregivers in accordance with the plan of care. The role focuses on addressing emotional and biopsychosocial needs of those facing advanced illness at end of life.

Responsibilities include coordination with the care team, crisis intervention, and advocacy to ensure high-quality patient and family care while maintaining strong communication and documentation standards.

Qualifications

• Master’s degree in Social Work (MSW) from an accredited school.
• At least 2 years of MSW experience in a health care setting.
• Current state licensure (DC/MD/VA) to practice social work.
• Strong verbal and written communication, organization and interpersonal skills.

Responsibilities

• Provide psychosocial assessment and counseling to patients, families, and caregivers.
• Coordinate care across disciplines to align with the plan of care.
• Identify emotional and biopsychosocial needs in advanced illness and end-of-life care.
• Work independently and as part of an interdisciplinary team.
• Maintain high standards of patient care and customer service.

Skills

Communication skills

Crisis intervention

Team collaboration

Organizational skills

Interdisciplinary care

Education

Master’s degree in Social Work (MSW)

Tools

Microsoft Office

Job description

It’s inspiring to work with a company where people truly BELIEVE in what they’re doing! When you become part of the Chapters Health Team, you’ll realize it’s more than a job. It’s a mission. We’re committed to providing outstanding patient care and a high level of customer service in our communities every day. Our employees make all the difference in our success!

Role: The Hospice Social Worker provides a wide variety of services to patients/caregivers/families in accordance with the individualized plan of care. The Social Worker actively participates in coordination of all aspects of the patient’s care in accordance with current professional standards and practice. The Social Worker’s expertise lies in identifying and addressing the emotional and biopsychosocial needs in advanced illness at end of life.

Supervisory Responsibilities: The Social Worker will only perform Supervisory duties when recommended and educated to do so by organizational leadership. Staff who are eligible to provide Clinical Supervision will perform that function when mutually agreed upon.

Experience: The Social Worker must have at least 2 years of Master's level Social Work experience in an interdisciplinary or health care setting.

Education Requirements: The Social Worker must have a minimum Master’s degree in Social Work (MSW) from a Social Work accredited school.

Required Certificates and/or Licenses: The Social Worker must have appropriate licensure from the governing body for practice from the applicable state: District of Columbia, State of Maryland, and/or the Commonwealth of Virginia.

Overall Skills: The Hospice Social Worker should possess superlative oral and written communication skills as well as the ability to organize and manage competing patient needs; work both independently and as part of a team; demonstrate excellent interpersonal and collaborative skills; manage multiple tasks and stressful situations with a positive attitude; demonstrate a strong work ethic and attention to detail; demonstrate skills in psychosocial assessment, crisis intervention and counseling; demonstrate and applies knowledge of theoretical basis to social work practice; advocate for patient/family/caregiver across settings; conduct effective community education that enhances understanding of end of life care; demonstrate knowledge of and sensitivity to issues of grief and loss.

Physical/Mental/Emotional Skills: The Hospice Social Worker should possess exceptional leadership skills, including a faculty for conceptual thinking, peer motivation, problem solving, and demonstrated initiative, follow-up and follow-through; work in a fast paced environment utilizing tact, patience, and diplomacy; work independently; resolve conflict and be comfortable with conflict resolution and management; facilitate the development of trusting relationships and partnerships with physicians, payers, patients and coworkers; maintain a positive public image for Capital Caring Health through interactions with patients and employees; communicate respectfully, openly, honestly and directly; push and pull heavy objects; serve as coach, mentor and a positive role model; drive extensively and navigate to new customer locations, on a tight schedule, sometimes in heavy traffic.

Technological Skills: The ability to demonstrate proficiency in Microsoft Office and internet browsers and effectively utilize patient health information systems.

Reasoning Ability: The ability to apply common sense understanding to carry out instructions furnished in written or oral form and deal with problems of various levels of complexity.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is often required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; taste or smell and push, pull, lift/carry 50 lbs. Specific vision abilities required by this job include close vision, distance vision, eripheral vision, depth perception, and ability to adjust focus; effectively manage work related stress and maintain consistent customer service focus skills.

Work Environment: The work environment characteristics for Social Workers is dependent upon their primary role and subject to great variability as many staff will travel daily to see patients in their homes; whereas other staff will travel to facilities to visit patients. This creates increased exposure to variable work environments that could potentially be uncomfortable for staff, to include: temperature fluctuations, unclean living environments, increased volume, and other unforeseen challenges. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. All staff will have access to regional business office space with computers, printers, copy/fax machines and telephones. The expected noise level in the office work environment is usually light to moderate. When in the office environment conditions are that of what is to be expected in a temperature-controlled building.

Compensation Pay Range: $62,249.35 - $92,651.93

This position requires consent to drug and/or alcohol testing after a conditional offer of employment is made, as well as on-going compliance with the Drug-Free Workplace Policy. All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.

Choices. Education. Guidance. As a progressive leader and premier health organization, Chapters Health System is dedicated to delivering innovative care throughout chronic illness progression and beyond. Since 1983 as a community-based, not-for-profit organization, Chapters Health has provided choices, education and guidance through its managed affiliates: Capital Caring Health, Chapters Health Foundation, Chapters Health Hospice, Chapters Health Pharmacy, Chapters Health Staffing, Cornerstone Hospice & Palliative Care, Good Shepherd Hospice, Hope Healthcare, Hospice of Okeechobee, HPH Hospice and LifePath Hospice. Chapters Health offers services throughout the Southeast and Mid-Atlantic regions of the country to improve the patient/family experience well in advance of end-of-life needs.

Chapters Health and its affiliates are licensed in Alachua, Arlington, Bradford, Charlotte, Cherokee, Citrus, Cobb, Collier, Columbia, District of Columbia (all eight wards), Dixie, Fairfax, Fauquier, Fayette, Forsyth, Fulton, Gilchrist, Glades, Gwinnett, Hall, Hamilton, Hardee, Hendry, Hernando, Highlands, Hillsborough, Howard, Lafayette, Lake, Lee, Levy, Loudoun, Marion, Martin, Miami-Dade, Monroe, Montgomery, Okeechobee, Orange, Osceola, Pasco, Pinellas, Polk, Prince George’s, Prince William, Putnam, St. Lucie, Sumter, Suwannee and Union counties.

All Chapters Health System employees performing services for Florida affiliates are submitted through the Florida Care Provider Background Screening Clearinghouse to verify eligibility after a conditional offer of employment is made as well as ongoing eligibility. For more information, please visit https://info.flclearinghouse.com/.

It is the policy of the Organization to provide equal employment opportunities to all employees and applicants for employment. The Organization(s) complies with all civil rights laws and other federal, state and local fair employment laws that prohibit any unlawful employment practices including harassment and discrimination based on race, color, religion, gender, national origin, age, physical or mental disability, marital status, pregnancy, genetic information, status as a covered veteran, sexual orientation, or any other characteristic protected by law. Employment decisions, including hiring and promoting, are based on merit, qualifications, abilities and business needs. This policy applies to all terms and conditions of employment in accordance with applicable federal, state and local laws.