Social Worker

Randstad USA; Zanesville (OH); Hybrid; USD 48,000 - 65,000; Full time

Benefits offered by this job

Medical benefits

Dental

Vision

401K plan

Short-term disability

AD&D

Life insurance

Job summary

Randstad USA seeks a Social Work Case Manager for a hybrid role serving the Central/Southeast Ohio region. The position involves coordinating care, educating members, and collaborating with multidisciplinary teams to achieve optimal health outcomes.

Responsibilities include evaluating member needs, managing care plans, and ensuring quality care across child-serving systems. Requires a bachelor’s degree or non-licensed master level clinician and 2+ years in related fields, with mileage reimbursed.

Qualifications

• Bachelor's degree or non-licensed master level clinician in behavioral health, health services, or related field.
• 2+ years in behavioral health, social services, or human services.
• 2+ years with MS Office Suite (Outlook, Word, Excel, SharePoint).
• 2+ years in children’s mental health, child welfare, or related public sector field.

Responsibilities

• Collaborate to inform the case management process and facilitate healthcare outcomes.
• Provide care coordination, support and education for members.
• Evaluate member needs, eligibility, and develop care plans; monitor progress.
• Coordinate with multidisciplinary teams to overcome barriers and ensure quality of care.

Skills

Behavioral health experience

Case management

Child and family services

Community-based services

Education

Bachelor's degree

Master-level clinician (non-licensed)

Tools

MS Office Suite

SharePoint

Job description

Market leading healthcare organization looking for Social Work Case Manager for hybrid role in Central/SE OH!

Applicants may reside within the Central/Southeast region of Ohio: Franklin, Ashland, Athens, Coshocton, Delaware, Fairfield, Fayette, Gallia, Guernsey, Highland, Hocking, Holmes, Jackson, Knox, Licking, Meigs, Morgan, Morrow, Muskingum, Noble, Perry, Pickaway, Pike, Richland, Ross, Vinton, Washington and Wayne.

Blend of working from home and traveling in the field (mileage reimbursed).

Monday-Friday 8-5pm with flexibility needed to work later to meet member needs.

Responsibilities:

• The Case Management Coordinator utilizes critical thinking and judgment to collaborate and inform the case management process, in order to facilitate appropriate healthcare outcomes for members by providing care coordination, support and education for members through the use of care management tools and resources.
• Be clinically and culturally competent/responsive with training and experience necessary to manage complex cases in the community across child-serving systems.
• Evaluation of Members:
  • Through the use of care management tools and information/data review, conducts comprehensive evaluation of referred member's needs/eligibility and recommends an approach to case resolution and/or meeting needs by evaluating member's benefit plan and available internal and external programs/services. Identifies high risk factors and service needs that may impact member outcomes and care planning components with appropriate referral to clinical case management or crisis intervention as appropriate.
  • Coordinates and implements assigned care plan activities and monitors care plan progress.
• Enhancement of Medical Appropriateness and Quality of Care:
  • Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health/behavioral health programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes.
  • Works collaboratively with the members' Child and Family Teams.
  • Identifies and escalates quality of care issues through established channels.
  • Utilizes negotiation skills to secure appropriate options and services necessary to meet the member's benefits and/or healthcare needs.
  • Utilizes influencing/ motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health.
  • Provides coaching, information, and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices.
  • Helps member actively and knowledgably participate with their provider in healthcare decision-making.
  • Serves a single point of contact for members and assist members to remediate immediate and acute gaps in care and access.
• Monitoring, Evaluation and Documentation of Care:
  • Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures.

Requirements:

• Bachelor's degree or non-licensed master level clinician required.
• 2+ years of experience in behavioral health, social services, or human services.
• 2+ years of experience with personal computers, keyboard and multi-system navigation, and MS Office Suite applications (Outlook, Word, Excel, SharePoint).
• 2+ years of experience in children’s mental health, child welfare, developmental disabilities, juvenile justice, or a public sector human services or behavioral health care field, providing community-based services to children and youth, and their family/caregivers.
• 2+ years experience in one or more of the following areas of expertise: family systems, community systems and resources, case management, child and family counseling/therapy, child protection, or child development.
• 2+ year of experience with Ohio delivery systems, including local community networks and resources.
• Reliable transportation required.
• Mileage is reimbursed per our company expense reimbursement policy.

Education

Bachelor's degree or non-licensed master level clinician required, with either degree being in behavioral health, human services, health services, or public health preferred. (i.e. psychology, social work, marriage and family therapy, counseling, juvenile justice).

Preferred Qualifications

• Case management and discharge planning experience.
• Managed Care experience.
• Medicaid experience.

Equal Opportunity Employer

Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

Benefits

• medical
• prescription
• dental
• vision
• AD&D
• life insurance offerings
• short-term disability
• 401K plan (all benefits are based on eligibility)

Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. Randstad offers a comprehensive benefits package, including: medical, prescription, dental, vision, AD&D, and life insurance offerings, short-term disability, and a 401K plan (all benefits are based on eligibility).

This posting is open for thirty (30) days.