Social Work Supervisor III - Child Protective Services

JCI

Smithfield (NC)

On-site

USD 55,000 - 75,000

Full time

2 hours ago

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Benefits offered by this job

Medical benefits

NC Retirement System

Tuition reimbursement

Job summary

Johnston County Department of Social Services is seeking a Family-Centered CPS Supervisor to oversee an Investigator unit and ensure safe outcomes for children under 18. The role involves supervising staff, reviewing reports, training, and ensuring adherence to policies and timelines.

The position requires a Master’s in social work (or related field) and relevant experience; preference for prior Child Welfare experience and local NC knowledge.

Qualifications

Knowledge of methods and principles of casework supervision, training, and services.
Strong understanding of social work laws, regulations, and policies.
Ability to supervise, train, and orient staff, students, or interns.
Excellent written and verbal communication; ability to plan and execute work.

Responsibilities

Supervise CPS Investigator unit and staff.
Assign CPS reports daily and monitor compliance with timelines.
Provide on-the-job training and arrange formal training as needed.
Attend court as part of mandatory DSS duties and contribute to case decisions.

Skills

Case supervision knowledge

Staff training

Policy knowledge

Communication skills

Education

Master's degree in social work

Bachelor's degree in social work

Master's degree in a human services field

Bachelor's degree in a human services field

Job description

Johnston County is an Equal Opportunity Employer.

Description

This position is being advertised until filled.**

The primary purpose of the Johnston County Department of Social Services (JCDSS) is to provide mandatory and non-mandated programs and services to citizens of Johnston County. JCDSS is responsible for providing Child Protective Services, Foster Care and Adoptions, LINKS, ICPC, Services for Adults and Disabled individuals, Adult Protective Services, Guardianship, determining eligibility for Public Assistance (TANF, Medicaid, Food and Nutrition Services, LIEAP, Crisis Intervention, Daycare, General Assistance) and a full range of social and support services to eligible recipients.

Johnston County Department of Social Services has an immediate opening for a Social Work Supervisor III - ChildProtective Services Unit. Preference will be given to applicants with prior Child Welfare experience and/ or completion of mandatory Child Welfare training within the last 3 years. Internal applicants must apply online to be considered.

It is preferred that a copy of an unofficial transcript be attached to the application at time of submission for qualification purposes. Please note should a transcript not be attached, it may be requested.

Note: If selected for an interview you will need to bring a copy of your most recent annual performance evaluation to the interview.

Duties and Responsibilities

Johnston County Department of Social Services is seeking a Family-Centered, policy-driven Child Protective Services (CPS) Supervisor to supervise a CPS Investigator unit.

The primary purpose of this position is to supervise a staff whose duty is to keep children under the age of 18 safe by investigating allegations of abuse, neglect, and dependency, front-load services, and monitor compliance of services that will enable parents to provide a nurturing environment for their children when the case is closed. The supervisor will serve as a second-level decision-maker regarding the next steps in case decisions are made through the current process when removal of children from their parents/caregivers' home is necessary.

The supervisor will assign CPS reports daily after reviewing the report and ensure that the case is assigned and initiated within the required timeframe. Monitor the work or staff through weekly or as‑needed case reviews, progress reports, conferences, informal discussions, and coaching sessions to assure compliance with operational standards and established policies. Review and ensure that documentation and day sheets are completed in a timely manner, as per policy. Provide on-the-job training for staff and arrange for staff to receive formal training when needed and offered. Train staff, assist with problem resolution, and ensure qualified services are provided. Supervisors may provide input to higher-level management on administrative, personal, and budget issues.

This position will need to attend court. This position would have altered hours, when/if the county operated emergency shelters, as this is a mandatory duty of DSS and all staff must participate, as assigned.

Knowledge, Skills And Abilities

Knowledge of methods and principles of casework supervision and training, considerable knowledge of social work principles, techniques and practices and their application to specific casework and community problems, considerable knowledge of behavioral and socioeconomic problems and their treatment and governmental and private organizations and community resources. Considerable knowledge of the laws, regulations, and policies, which govern social work programs. Must possess the ability to supervise, train/orient lower-level social workers, students, interns, or other staff. Ability to express ideas clearly and concisely and to plan and execute work effectively.

Desired Education and Experience

Master's degree in social work from an appropriately accredited institution and two years of directly related experience; or a bachelor's degree in social work from an appropriately accredited institution and three years of directly related experience.

A master's degree in a human services field from an appropriately accredited institution and three years of directly related experience; or a bachelor's degree in a human services field from an appropriately accredited institution and four years of directly related experience; or a bachelor's degree from an appropriately accredited institution and five years of directly related experience; or an equivalent combination of education and experience.

Preferred Qualifications

Applicants with a strong policy background in Child Welfare & previous supervisory experience in a social work program within a county department of social services; extensive front‑line experience in a county department of social services in North Carolina preferably in Child Welfare.

**Please document all work history relevant to the position for which you are applying. Determination of qualifying for the position and salary may be based on years of experience listed on the application itself, not in supplemental documents attached. Failure to document complete work history may affect qualification determination and salary. Electronic applications cannot be amended once submitted.**

NOTE: This job description is not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with the job. Other duties may be assigned.

Important Pre-Employment Information

If the position requires a degree, official transcripts must be submitted within 30 days of hire.
A pre-employment reference check will be conducted.
A background check may be required and may include criminal history, motor vehicle records, sex offender registry checks, pre-employment drug screening, SBI fingerprinting, and, if applicable, a National Practitioner Data Bank (NPDB) check.
A conviction record does not automatically disqualify you from employment, unless otherwise required by state law. Each situation is reviewed on a case‑by‑case basis.

Johnston County provides a comprehensive, affordable insurance and benefits program.

Employees are offered a diverse selection of benefits including medical (no‑cost for the employee plan), dental, life, and supplemental benefit coverages. Employees can also take advantage of our on‑site wellness clinic and virtual telehealth program, both at no‑cost!
Additional benefits include participation in the NC Retirement System, a 401(k) match option, generous paid leave and holiday schedule, tuition reimbursement, and more! To learn more, visit www.myjcbenefits.com
This description applies to benefits eligible positions.

Please select your highest level of education completed.