SOCIAL WORK SUPERVISOR 1

State of Nevada; Reno (NV); On-site; USD 65,000 - 85,000; Full time

Job summary

The State of Nevada Aging and Disability Services Division (ADSD) in Reno is seeking a Social Work Supervisor 1 to lead a team of case managers and administrative staff. The role focuses on ensuring timely completion of caseload tasks and program services while coordinating with sister agencies.

Applicants should hold state licensure as a Social Worker and have journey level experience in case management. Strong leadership and training abilities are required to support staff and clients across

Qualifications

• Licensure as Social Worker and one year of journey level professional experience in case management.
• Ability to supervise a unit of Social Workers and oversee performance, scheduling and reviews.
• Experience coordinating services with other agencies and maintaining case documentation.

Responsibilities

• Supervise a unit of Social Workers and manage performance evaluations and scheduling.
• Develop and implement case plans and coordinate services across agencies.
• Provide crisis intervention and supervise staff training and guidance.

Skills

Team supervision

Case management

Staff training

Communication

Interagency collaboration

Education

Social Work licensure (SW, CSW, LCSW)

Job description

The Aging and Disability Services Division (ADSD) is currently recruiting a Social Work Supervisor 1 in Reno, Nevada. This recruitment may be used to fill current and future vacancies as they occur in the following program: Home and Community Based Services (HCBS). The Social Work supervisor position will manage a team consisting of case managers and administrative assistant(s). The supervisor will oversee the team to ensure case management tasks and administrative tasks are completed within required timeframes, program services are established and monitored for program recipients. Developing a productive relationship and open communication with support staff, supervisor staff and sister agencies. The supervisor will complete the duties and tasks of staff during extended absences, staff vacancies and other unforeseen circumstances. Interpret and apply program procedures, policies and methods to train and educate staff. Review, respond and/or complete any reports, program inquiries within required timeframes. Communicate any program issues to designated upper management. Attend mandatory training, classes as required. ADSD fosters a positive, inclusive, and diverse work environment that values innovation, teamwork, and collaboration. The mission of ADSD is to empower individuals and their support systems by providing resources for disabilities and aging - connecting Nevadans to services and improving their quality of life.

Social Workers are licensed professionals who provide case management services to children, families, vulnerable adults with intellectual, developmental, physical disabilities, serious mental illness, and older adults (collectively referred to as “vulnerable adults”) and other individuals within local communities and institutions. Case management is defined as the process by which an individual's needs are identified and the social, habilitative, and medical services designed to meet those needs are located, coordinated, and monitored. Positions in this series may specialize in one service area, or may work in several areas as a generalist, depending upon the needs of the community and the mission of the agency to which it is assigned.Licensure or provisional licensure as a Social Worker, Clinical Social Worker, Independent Social Worker or Associate in Social Work and one year of journey level professional experience providing case management in a social work setting equivalent to a Social Worker II in Nevada State service.Assess and reassess client levels of functioning by interviewing clients, family members and other community contacts; utilize tests, inventories, and other assessment tools; review medical, legal and law enforcement reports; and evaluate client resources for the purpose of identifying the level of assistance needed and services appropriate to meet client emotional, social, financial and health needs.

Develop and implement a case plan that presents intervention strategies to meet client needs including alternative placement, job training, socialization, nursing services, legal and medical intervention, and financial assistance according to federal and State regulatory guidelines and budget limitations.

Locate and coordinate a network of services and resources provided by other State agencies, community organizations and private service providers in areas such as mental health, substance abuse, rehabilitation, developmental, homemaking, financial assistance, and employment programs pertinent to assessing client needs and case plan goals.

Provide ongoing case management services by conducting home visits, monitoring delivery of services and quality of care, and reassessing client needs; track client progress and well-being, evaluate case plan effectiveness, and effectively manage resources; assist clients in identifying strengths and barriers and developing problem- solving and coping abilities; collaborate and coordinate case reviews with families, friends, attorneys and multiple agencies including social and community services and law enforcement to ensure case continuity and prevent conflicting case plans and duplication of services.

May organize multidisciplinary team (MDT) meetings to assist in strategic assessment and planning of protective services, issues regarding the delivery of service, programs, or individual plans for preventing, identifying, remedying, or treating abuse, neglect, exploitation, isolation, or abandonment of children or vulnerable adults; MDT teams may include representatives of other organizations concerned with education, law enforcement, or physical and/or mental health.

Document case activities; maintain written case histories to include client status, progress and assessment results; complete necessary forms and prepare relevant correspondence and case reports according to applicable policies, procedures, laws and regulations.

Provide crisis intervention in the office or community setting to include responding to emergency calls; report instances of neglect or abuse to the appropriate authorities; utilize appropriate controls for individuals who may be aggressive, combative, or hostile by following established protocols and policies.

May provide technical assistance, training, guidance and/or serve as lead workers to other new or experienced Social Workers; may train, supervise, and evaluate the performance of non-professional staff such as Family Support Workers and Administrative Assistants.

Perform related duties as assigned.

Under general direction, incumbents supervise a unit of Social Workers to include, but not limited to, performance evaluations, work performance standards, scheduling, work assignment and review, training, and discipline when necessary. Incumbents routinely review and monitor cases requiring the application of accepted principles and techniques of the social work profession. In addition, incumbents may also participate in formulating policies, procedures, and guidelines for the program assigned; participate in budget preparation by making recommendations regarding staffing, travel, and program needs; and may also negotiate contracts to assist in meeting the specialized needs of clients, families, caregivers, and vulnerable adults. Incumbents may carry a caseload; however, supervision is the primary responsibility.

This job specification lists the major knowledge, skills and abilities of the job and is not all inclusive. Incumbent(s) will be expected to have knowledge, skills and abilities from a previous level.

Working knowledge of:

principles and practices of social work and case management techniques used in the assigned program area.

General knowledge of:

genetic principles; effects of day care, foster care, group care, senior care, and separations from family on individual behavior.

Ability to:

establish and maintain effective working relationships with co-workers, staff in other agencies and the public; provide technical assistance and guidance to subordinates regarding sensitive issues and questions; evaluate, develop and implement policies and procedures for assigned work unit; analyze information, situations, practices and procedures; identify relevant concerns, factors, patterns, or relationships; recognize alternative courses of action and the implications of each; organize material, information and people in a systematic way to optimize program efficiency; coordinate services by determining the time, place and sequence of actions; set priorities which accurately reflect the agency’s mission, goals and objectives; delegate work assignments; collaborate, develop and maintain community resources and contracts; monitor contract compliance; apply advanced principles and techniques of social work applicable to child or vulnerable adult welfare; develop effective plans of care for children or vulnerable adults at risk of serious harm or injury in critically or chronically dysfunctional families and/or unsafe environments; make frequent and regular unannounced home visits which may involve confronting hostile and uncooperative family members, caregivers, guardians, and/or persons of interest and may result in the removal of children or emergency relocation of vulnerable adults for placement in alternate care settings; identify signs and evidence of physical, emotional and sexual abuse of children or vulnerable adults and investigate the circumstances pursuant to State law; analyze family crises and intervene appropriately to protect children or vulnerable adults from imminent danger; identify special needs children or vulnerable adults including physical, medical, behavioral problems, intellectual, developmental, physical disabilities, cognitive impairments and/or serious mental illness.