Social Work Specialist

1103 Team Member Services; United States; On-site; USD 29,000 - 53,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth seeks a Social Work Specialist to advocate for patients and families during hospitalization and to coordinate discharge planning and post-acute care arrangements. You will document plans, assess needs, and ensure timely transitions while engaging with multidisciplinary teams.

Strong interpersonal skills, problem-solving, and customer service orientation are essential. This on-site role emphasizes compassionate care within a faith-based health system across Georgia locations.

Qualifications

• Bachelor's degree in Social Work required.
• Master's degree in Social Work preferred.
• Experience in discharge planning and care coordination is highly valued.

Responsibilities

• Advocate for patients and families during hospitalization.
• Coordinate discharge planning and post-acute care arrangements.
• Educate patients and families on options and resources.

Skills

Interpersonal skills

Negotiation skills

Customer service

Diversity & inclusion

Organizational skills

Outlook proficiency

EMR systems familiarity

Education

Bachelor's in Social Work

Master's in Social Work (Preferred)

Tools

Outlook

Electronic Medical Records

Job description

Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Medical, Dental, Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift: Day (United States of America)

Address: 1035 RED BUD RD NE

City: CALHOUN

State: Georgia

Postal Code: 30701

Job Description

The Social Work Specialist provides patient and family advocacy, and support patient’s choice and patient rights during hospitalization. Communicates with Payors patient’s needs for authorization for post-acute care as needed. Documents discharge planning evaluation, ongoing assessment, discharge plans, MDRs, barriers to progression of care, avoidable days, and patient and family needs according to standard work. Other duties as assigned. Assesses patients’ and families’ wholistically for discharge planning needs in the inpatient, observation and/or emergency departments, including prior functioning, support systems, financial, and psychosocial in a timely fashion to avoid delays in discharge planning. Reviews the medical record, including medications, history and physical, labs, and progress notes and incorporates the clinical, social, and financial factors into the transition of care plan. Develops discharge plans with appropriate contingency plans throughout the hospital stay to ensure timely care coordination and progression of care, making arrangements for post-acute care services and facilities as well as community care for social needs. Leverages technology and follows standard work and best practices to communicate with post-acute care services and facilities to ensure patient care information is communicated for continuity of care, medical records are complete, and discharge reconciliation is accurate. Actively participates in multi-disciplinary rounds to review changes in patient status, progression and level of care, and discharge plans for all assigned patients to identify resources necessary at discharge and ensure a timely transition, escalating care delays to leadership as appropriate. Communicates with and educates patients and families regarding emotional, social, and financial impacts of illness and mobilizes family/community resources to meet identified needs while advocating for patient and family empowerment in making health care decisions and accessing needed services. Assesses readmitted patients for the patient’s and family’s perceived reasons for the readmission. Organizes and facilitates patient and family care conferences with the multidisciplinary team.

Knowledge, Skills, and Abilities

• The Social Work Specialist possesses excellent interpersonal communication and negotiation skills Required
• Critical thinking and problem-solving skills Required
• Customer service skills Required
• Ability to work and communicate with people of all social, economic, and cultural backgrounds; be flexible, open-minded and adaptable to change Required
• Effective organizational skills Required
• Computer proficiency with Outlook e-mail and electronic medical records Required
• Flexible in a complex and changing healthcare environment Required
• Understanding of pre-acute and post-acute venues of care and post-acute community resources Required
• Maintains a current working knowledge of services available in the local community, particularly services available to patients with limited or non-existent payment resources Required
• Psychosocial Assessment and Interventions Required
• Assesses patient’s and family’s psychosocial risk factors through evaluation of prior functioning levels, appropriateness and adequacy of support systems, reaction to illness and ability to cope Required
• Intervenes with patients and families regarding emotional, social, and financial consequences of illness and/or disability; accesses and mobilizes family/community resources to meet identified needs Required
• Serves as a resource to provide information and intervention related to treatment decisions and end-of-life issues Required
• Provides grief counseling and crisis intervention skills Required
• Advocates for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the healthcare system Required
• Provides de-escalation services for patients as appropriate Required
• Provide Motivational Interview techniques for patients with substance use and addictive disorders Required
• Provides patient/family education, adjustment-to-illness counseling, grief counseling and crisis intervention. Provides education to patients/families/caregivers regarding resource options and coping with diagnosis, treatment and prognosis Required
• Works in collaboration with hospital and community agencies to obtain needed services and resources for patients/families/caregivers Required
• Current working knowledge of discharge planning, utilization management, care management, performance improvement and managed care reimbursement Preferred
• Preferred Knowledge of state and federal guidelines pertinent to Care Management Preferred
• Preferred Education: Bachelor's Required Master's Preferred Field of Study: in Social Work Required Work Experience: 1+ care management experience Preferred 1+ years experience in social work Required Licenses and Certifications: Accredited Case Manager (ACM) Preferred Certified Case Manager (CCM) Preferred Physical Requirements: (Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/msy4mja2 Pay Range: $20.80 - $38.69

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.