Social Work Specialist

adventhealth; Georgia; Sur place; USD 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Benefits from Day One

PTO from Day One

403-B Retirement Plan

Paid Parental Leave (4 weeks)

Résumé du poste

AdventHealth is seeking a Social Work Specialist to advocate for patients and families and coordinate discharge planning across inpatient, observation, and ED settings. You will assess psychosocial needs, communicate with payors, and develop comprehensive transition plans to ensure timely care.

You will collaborate with a multidisciplinary team to address emotional, social, and financial impacts of illness and support family empowerment.

Qualifications

• Excellent interpersonal communication and negotiation skills.
• Critical thinking and problem-solving skills.
• Customer service orientation.
• Ability to work with diverse populations.
• Effective organizational skills.
• Computer proficiency with Outlook and EMR systems.
• Flexible in a complex healthcare environment.
• Understanding of pre- and post-acute care and community resources.
• Knowledge of local community services for patients with limited resources.
• Psychosocial assessment and interventions knowledge.
• Ability to assess risk factors and coordinate care transitions.
• Advocacy for patient and family empowerment in decision making.
• Grief counseling and crisis intervention skills.
• De-escalation skills and motivational support.

Responsabilités

• Advocates for patients and families and supports discharge planning.
• Communicates with payors for post-acute care authorization as needed.
• Documents discharge planning evaluations, ongoing assessments, and plans.
• Assesses psychosocial factors affecting discharge and progression of care.
• Participates in multidisciplinary rounds to optimize discharge plans.
• Educates patients and families on emotional, social, and financial impacts of illness.
• Coordinates post-acute care services and community resources.

Connaissances

Interpersonal communication

Negotiation

Critical thinking

Problem solving

Customer service

Cultural competence

Organizational skills

Outlook & EMR proficiency

Adaptability

psychosocial assessment & Interv

Discharge planning

End-of-life support

De-escalation

Motivation techniques

Outils

Outlook

Electronic Medical Records

Description du poste

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule: Full time

Shift: Day (United States of America)

Address: 1035 RED BUD RD NE

City: CALHOUN

State: Georgia

Postal Code: 30701

Job Description:

The Social Work Specialist provides patient and family advocacy, and support patient's choice and patient rights during hospitalization. Communicates with Payors patient's needs for authorization for post-acute care as needed. Documents discharge planning evaluation, ongoing assessment, discharge plans, MDRs, barriers to progression of care, avoidable days, and patient and family needs according to standard work. Other duties as assigned. Assesses patients' and families' wholistically for discharge planning needs in the inpatient, observation and/or emergency departments, including prior functioning, support systems, financial, and psychosocial in a timely fashion to avoid delays in discharge planning. Reviews the medical record, including medications, history and physical, labs, and progress notes and incorporates the clinical, social, and financial factors into the transition of care plan. Develops discharge plans with appropriate contingency plans throughout the hospital stay to ensure timely care coordination and progression of care, making arrangements for post-acute care services and facilities as well as community care for social needs. Leverages technology and follows standard work and best practices to communicate with post-acute care services and facilities to ensure patient care information is communicated for continuity of care, medical records are complete, and discharge reconciliation is accurate. Actively participates in multi-disciplinary rounds to review changes in patient status, progression and level of care, and discharge plans for all assigned patients to identify resources necessary at discharge and ensure a timely transition, escalating care delays to leadership as appropriate. Communicates with and educates patients and families regarding emotional, social, and financial impacts of illness and mobilizes family/community resources to meet identified needs while advocating for patient and family empowerment in making health care decisions and accessing needed services. Assesses readmitted patients for the patient's and family's perceived reasons for the readmission. Organizes and facilitates patient and family care conferences with the multidisciplinary team.

Knowledge, Skills, and Abilities:

• The Social Work Specialist possesses excellent interpersonal communication and negotiation skills Required
• Critical thinking and problem-solving skills Required
• Customer service skills Required
• Ability to work and communicate with people of all social, economic, and cultural backgrounds; be flexible, open-minded and adaptable to change Required
• Effective organizational skills Required
• Computer proficiency with Outlook e-mail and electronic medical records Required
• Flexible in a complex and changing healthcare environment Required
• Understanding of pre-acute and post-acute venues of care and post-acute community resources Required
• Maintains a current working knowledge of services available in the local community, particularly services available to patients with limited or non-existent payment resources Required
• Psychosocial Assessment and Interventions Required
• Assesses patient's and family's psychosocial risk factors through evaluation of prior functioning levels, appropriateness and adequacy of support systems, reaction to illness and ability to cope Required
• Intervenes with patients and families regarding emotional, social, and financial consequences of illness and/or disability; accesses and mobilizes family/community resources to meet identified needs Required
• Serves as a resource to provide information and intervention related to treatment decisions and end-of-life issues Required
• Provides grief counseling and crisis intervention skills Required
• Advocates for patient and family empowerment and independence to make autonomous health care decisions and access needed services within the healthcare system Required
• Provides de-escalation services for patients as appropriate Required
• Provide Motivational