Social Work Services Manager 2

City of Philadelphia; Philadelphia (Philadelphia County); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision, and prescription coverage

13 paid holidays, vacation leave, and personal days

Wellness platform and programs

Job summary

The City of Philadelphia is seeking a full-performance Social Services role focused on counseling, referral, and case management for diverse clients. Key duties include developing treatment plans and performing assessments for children, adults, and the homeless.

A Bachelor’s degree in social work or a closely related field is required, alongside three years of case management experience. The position also offers a comprehensive benefits package and a commitment to equity and inclusion.

Qualifications

• Completion of a Bachelor’s degree in social work or related.
• Three years of case management experience.
• Ability to understand and speak fluently in English and another language.

Responsibilities

• Perform case management activities.
• Assess client and family needs.
• Develop service or treatment plans.
• Create group activities and provide ongoing counseling.

Skills

Counseling

Case Management

Referral Services

Assessment

Service Planning

Bilingual Skills

Education

Bachelor's degree in Social Work or related field

Job description

Overview

The City of Philadelphia values inclusion, integrity, innovation, empowerment, and hard work. We offer a vibrant work environment, comprehensive health care and benefits, and the experience you need to grow and excel. If you’re interested in working with a passionate team of people who care about the future of Philadelphia, start here.

Equity and Inclusion Statement

The City of Philadelphia is an Equal Opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information, or domestic or sexual violence victim status. For more information, visit www.phila.gov/humanrelations.

Equal Access to Civil Service Testing

The City of Philadelphia is committed to ensuring access to Civil Service examinations by providing appropriate accommodation for candidates with documented medical or religious reasons. Applicants may request accommodation by contacting the Office of Human Resources.

Responsibilities

This is a full‑performance social services role that involves counseling, referral, placement, and/or adoptive functions related to services for children, youth, adults, the aging, the homeless, and incarcerated individuals. Key duties include performing case management activities, assessing client and family needs, developing service or treatment plans, creating group activities, providing ongoing counseling and referral services, and determining appropriate placement actions. The role requires independent judgment and a deep understanding of professional standards and departmental policies. Work is conducted under the general supervision of a technical superior and involves significant interaction with individuals, families, professional agencies, and the general public.

Qualifications

• Education: Completion of a bachelor’s degree in social work, social services, sociology, psychology, criminal justice, behavioral health, public health, human services, human or child development, education, or a closely related field at an accredited college or university.
• Experience: Three years of case management experience performed after the bachelor’s degree, involving a variety of social services related to children and youth, adults and the aging, and/or correctional rehabilitation.
• Alternative Path: An equivalent combination of education and experience acceptable to the Office of Human Resources, with a bachelor’s degree as a minimum.
• Additional Requirement for Bilingual Specialty: Training and/or experience to understand and speak fluently in English and the designated non‑English language.
• Master’s Degree Alternative: A master’s degree in Social Work may substitute for two years of experience.
• Physical Requirements: Ability to physically perform job duties and work under required environmental conditions. (Specific requirements for Juvenile Justice Services Center positions may apply.)
• Licenses: For certain positions, possession of a valid Pennsylvania motor vehicle operator’s license or development of trainer (DOT) certification may be required.

Benefits

• Medical, dental, vision, and prescription coverage
• Life insurance and flexible spending account
• Hybrid defined benefit/defined contribution plan
• Voluntary deferred compensation plan
• Employee assistant program
• 13 paid holidays, vacation leave, paid sick leave, and paid personal days
• 8 weeks paid parental leave
• Backup child and adult care
• Wellness platform and programs, retiree health benefits
• Qualified student loan forgiveness employer status
• Tuition discounts for city employees