Social Work Practitioner

University of North Carolina at Chapel Hill; Chapel Hill (NC); On-site; USD 55,000 - 75,000; Full time

Job summary

The University of North Carolina at Chapel Hill seeks a Care Manager for the Center for Excellence in Community Mental Health (CECMH). The role supports adults with serious mental illness through care coordination with UNC providers, insurers, and community partners.

You will conduct field visits, arrange referrals to psychiatry and therapy, and develop individualized care plans; travel and reliable transportation are expected to deliver services in community settings.

Qualifications

• Bachelor’s degree in a Human Services discipline with coursework related to the area of assignment.
• Some positions may require certification to practice as a certified or licensed Clinical Social Worker as required by the North Carolina Social Work Certification Board.
• Must complete required trainings including HIPAA/confidentiality and EMR usage.

Responsibilities

• Provide care management services to an assigned panel of adults with serious mental illness and other behavioral health needs.
• Engage with beneficiaries through frequent contact and ensure referrals to psychiatry/medication management, therapy, and care team participation; develop individualized care plans.
• Monitor care and ensure timely hospital follow-up appointments and transitions of care; conduct field visits in community-based settings; reliable transportation required.

Education

Bachelor’s degree in a Human Services discipline with coursework related to the area of assignment.

Job description

Career Area Health Professional (Physician/Nurse/Other)

Is this an internal only recruitment?

Is this an internal only recruitment? No

Posting Open Date

Posting Open Date 08/26/2026

Application Deadline

Application Deadline 09/09/2026

Position Type

Position Type Permanent Staff (SHRA)

Position Title

Salary Grade Equivalent

Salary Grade Equivalent NC11 / GN10

Working Title

Position Number

Position Number 20068390

Vacancy ID

Vacancy ID P021325

Full-time/Part-time Permanent/Time-Limited

Full-time/Part-time Permanent/Time-Limited Full-Time Permanent

If time-limited, estimated duration of appointment

This position is not eligible for H-1B sponsorship.

One of the best college towns and best places to live in the United States, Chapel Hill has diverse social, cultural, recreation and professional opportunities that span the campus and community.

University employees can choose from a wide range of professional training opportunities for career growth, skill development and lifelong learning and enjoy exclusive perks for numerous retail, restaurant and performing arts discounts, savings on local child care centers and special rates on select campus events. UNC -Chapel Hill offers full-time employees a comprehensive benefits package , paid leave, and a variety of health, life and retirement plans and additional programs that support a healthy work/life balance.

Primary Purpose of Organizational Unit

Our mission is to improve the health and well-being of North Carolinians and others whom we serve. We accomplish this by providing leadership and excellence in the interrelated areas of patient care, education and research.

Patient care: We promote health and provide superb clinical care while maintaining our strong tradition of reaching underserved populations and reducing health disparities across North Carolina and beyond.

Education: We prepare tomorrow’s healthcare professionals and biomedical researchers from all backgrounds by facilitating learning within innovative and integrated curricula and team-oriented interprofessional education to ensure a highly skilled workforce.

Research: We develop and support a rich array of outstanding health sciences research programs, centers and resources. We provide infrastructure and opportunities for collaboration among disciplines throughout and beyond our university to support outstanding research. We foster programs in the areas of basic, translational, mechanistic and population research.

Position Summary

This position will serve as a Care Manager for the Center for Excellence in Community Mental Health ( CECMH ). The care management team at the CECMH offers robust and effective service models to address the comprehensive health needs of eligible beneficiaries through collaboration with insurance providers, UNC providers, and community partners.

This position will provide care management services to an assigned panel of adults with serious mental illness and other behavioral health needs. The Care Manager will engage with assigned beneficiaries through frequent contact based on client need and acuity and will be responsible for ensuring referrals to psychiatry/medication management, therapy, participation in care team huddles, and development of individualized care plans. The Care Manager will also be responsible for monitoring care and ensuring timely hospital follow-up appointments and transitions of care.

Due to the nature of this role, the Care Manager is expected to provide services in community-based settings and conduct field visits as needed. Reliable transportation is required to successfully perform the essential functions of the position.

This position will complete required trainings and learning activities through UNC CECMH on topics including HIPAA /confidentiality, proficient use of the electronic medical record, corporate compliance and ethics, cultural competence, client rights, workplace safety, and other areas relevant to the population served. In collaboration with the Care Management Program Supervisor, this position will maintain current knowledge of the care management model, policies, procedures, and expectations as disseminated through relevant partners.

Minimum Education and Experience Requirements

Bachelor’s degree in a Human Services discipline with coursework related to the area of assignment. Some positions may require certification to practice as a certified or licensed Clinical Social Worker as required by the North Carolina Social Work Certification Board.

Management Preferences

• Work experience with the population served (adults with serious, persistent mental illness).
• Experience in case management or care coordination.
• Knowledge of service systems and community resources.

Required Documents

• Curriculum Vitae / Resume
• List of References

Optional Documents

• Cover Letter

Posting Supplemental Questions

Required fields are indicated with an asterisk (*).

• * Please select the response below that best describes your experience/education for the Social Work Practitioner position.
  • Bachelor's, Master's or Doctoral degree in a Human Services discipline with coursework related to the area of assignment.
  • None of the above
• * How many years of experience do you have working with people with serious mental illness?

  (Open Ended Question)

• * Are you a licensed clinical social worker?
  • Yes
  • No

Equal Opportunity Employer Statement

The University is an equal opportunity employer and welcomes all to apply without regard to age, color, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, or sexual orientation. We encourage all qualified applicants to apply, including protected veterans and individuals with disabilities.