Social Work Case Manager - Casual - Daylight Hours - Forbes

Highmark Health; Monroeville (Allegheny County); On-site; USD 60,000 - 90,000; Full time

Job summary

Highmark Health in Monroeville, PA is seeking a licensed Master’s level Social Worker to join the Care Management team, coordinating care and addressing social determinants of health to improve patient outcomes.

You will advocate for patients and families, facilitate safe transitions, provide counseling, and work with interdisciplinary teams to connect with community resources, payers, and post-acute partners.

Qualifications

• Minimum experience in a hospital or health care setting.
• Master's degree in Social Work; PA LSW and/or LCSW required (or eligibility).
• Compliance with Act 34/33/73 and FBI fingerprinting clearances.

Responsibilities

• Contributes to and/or completes initial and ongoing comprehensive assessment and plans.
• Collaborates to ensure safe transition plans for inpatient/ED patients and links to post-discharge resources.
• Educates patients and families on appropriate post-discharge care and access to community support.
• Provides counseling and crisis intervention for a range of issues including abuse and mental health.
• Supports professional development through certification, mentoring, and committee participation.
• Supports department and organizational goals and other duties as assigned.

Skills

Interdisciplinary collaboration

Advocacy for patients and families

Crisis intervention

Counseling services

Education

Master's degree in Social Work

PA LSW and/or LCSW required

Job description

GENERAL OVERVIEW:

This job collaborates with the interdisciplinary team of providers, clinicians, health plans, and external partners while advocating for patients and families/caregivers to coordinate care across the continuum. The incumbent is an integral member of the Care Management team that works to improve the quality of care, patient experience, and the health of populations and individuals by focusing on the social determinants of health impacting wellness.

ESSENTIAL RESPONSIBILITIES

• Contributes to and/or completes initial and ongoing comprehensive assessment. Provides interventions and implements recommendations after engaging patients and their caregivers/families. Focuses on the individual's risk related to social determinants of health to assure successful coordination of care across the continuum. (30%)
• Collaborates to provide the safest transition plan for assigned patients (Inpatient/Observation/ED) to ensure a timely discharge and provide appropriate connection with post-discharge care providers and community-based resources. (25%)
• Educates patient, family/caregiver and physician regarding most appropriate level of care post discharge and how to access community support. Advocates for the patient, family/caregiver through effectively communicating with interdisciplinary team members, payers and post-acute partners to assure the safest transition. (20%)
• Serves as a resource to provide counseling and intervention related to treatment decisions and end-of-life issues. Drives collaborative conversations to establish goals of care. Provides crisis interventions in cases involving Child Abuse and Neglect, Domestic Violence, Adult and Older Adult Abuse, Institutional Abuse Sexual Assault, Mental Health Disorders, Substance Use Disorders, and Identification of a Surrogate Decision Maker/Guardianship. (15%)
• Promotes individual professional growth and development through certification, mentoring/precepting, and/or participation on department/hospital/system committees. (5%)
• Supports Department based goals that contribute to the success of the organization. (5%)
• Other duties as assigned.

QUALIFICATIONS:

Minimum Experience in a hospital or health care setting

Master's degree in Social Work (Incumbents in the role on or before 4/21/2025 have 6 months from hire date to obtain) PA LSW and/or LCSW required (Incumbents in the role on or before 04/21/2025 have 12 months from hire date to obtain)

Additional Employment Requirements:

Master's degree in Social Work (Incumbents in the role on or before 4/21/2025 have 6 months from hire date to obtain) PA LSW and/or LCSW required (Incumbents in the role on or before 04/21/2025 have 12 months from hire date to obtain)

Act 34 Criminal Background Clearance Certificate Act 33 Child Abuse Clearance Certificate Act 73 FBI Fingerprinting Criminal Background Clearance Certificate.

Disclaimer:

The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job.

Compliance Requirement:

This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company’s Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee’s responsibility to comply with the company’s Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements.

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

California Consumer Privacy Act Employees, Contractors, and Applicants Notice Highmark Health is a national, blended health organization that includes one of America’s largest Blue Cross Blue Shield insurers and a growing regional hospital and physician network. Based in Pittsburgh, Pa., Highmark Health’s 35,000 employees serve millions of customers nationwide through the nonprofit organization’s affiliated businesses, which include Highmark Inc., Allegheny Health Network, HM Insurance Group, United Concordia Dental, HM Health Solutions and HM Home & Community Services. Highmark Health’s businesses proudly serve a broad spectrum of health-related needs including health insurance, health care delivery, population health management, dental solutions, reinsurance solutions, and innovative, technology solutions.