Social Work Case Manager

Partner's Healthcare; Salem (MA); On-site; USD 100,000 - 146,000; Full time

Job summary

Mass General Brigham is seeking a Social Work Supervisor to lead social work services for inpatients, outpatients, and ED patients. The role emphasizes supervision, assessments, discharge planning, and collaboration with a multidisciplinary team to enhance patient care.

Required are a Master's in Social Work or Mental Health and LICSW/LCSW MA licensure, with 5–7 years of clinical social work experience. Onsite location at 81 Highland Ave, with full-time hours.

Qualifications

• Master's in Social Work or Mental Health required; experience cannot replace degree.
• LICSW or LCSW MA licensure preferred or required.
• Minimum 5–7 years of clinical social work experience.

Responsibilities

• Supervise interns, LCSWs and staff in absence of Manager/Supervisor.
• Perform psychosocial assessments and develop treatment plans.
• Conduct mandated safety assessments and plan discharge from care.
• Collaborate with interdisciplinary team to evaluate patient needs.
• Monitor progress and document outcomes per care plan.
• Apply HIPAA knowledge and ensure patient rights compliance.
• Lead and mentor staff; foster education and training.

Skills

Leadership

Communication skills

Mentoring staff

Teamwork

Crisis intervention

Education

Master's degree in Social Work or Mental Health

Job description

Site: North Shore Medical Center, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

This position provides leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned social work staff. This position is responsible for performing social work assessments and interventions as needed for inpatients, outpatients, and emergency department patients. Does this position require Patient Care? Yes

Essential Functions

• Provide supervision to interns, LCSW's and other Staff in the absence of Manager and/or Supervisor.
• Provides psychosocial assessments of patients and families with social, emotional, interpersonal and/or environmental issues. Formulates biopsychosocial assessment, disposition, and treatment plans.
• Provides mandated assessments when abuse is suspected (child, disabled adult, elder) and specialized safety assessment when violence is suspected Plan discharge from care facility to home or other care facility.
• Collaborate with other professionals to evaluate patients' medical or physical condition and to assess client needs as part of the interdisciplinary team.
• Monitor, evaluate, and record client progress according to measurable goals described in the treatment and care plan.
• Knowledgeable in therapeutic behavioral interventions, replacement skill-building strategies, crisis assessment, management, and interventions.
• Strong knowledge of HIPPA, Patient Rights & Responsibilities, Joint Commission standards, and Centers for Medicare / Medicaid regulations.
• Completes required documentation and paperwork including biopsychosocial assessments and treatment planning and implementation in a timely manner.
• Ability to communicate and resolve issues effectively with a broad population of patients, staff and physicians.
• Ability to work as part of a multidisciplinary team with a varied population of clients.
• Display strong leadership and communication skills to clearly guide peers.

Qualifications

Education Master's Degree Social Work required or Master's Degree Mental Health required. Can this role accept experience in lieu of a degree? No

Licenses and Credentials

Licensed Independent Clinical Social Worker [LICSW - MA] preferred. Licensed Clinical Social Worker [LCSW - MA] required

Experience

Clinical social work experience 5-7 years required.

Knowledge, Skills and Abilities

• Exemplifies expert depth of specialized clinical diagnoses and interventions.
• Is routinely sought out by team members for consultation on complex cases and conflict resolution.
• Demonstrates expert clinical assessment and diagnostic skills. Acts as role model; mentors other staff on this skill.
• Demonstrates advanced utilization of clinical skills and interventions and consistently contributes to training and education of staff. Acts as a role model for others, mentoring and training staff in skills.
• Demonstrates highest degree of leadership, flexibility, communication, independence, and teamwork. Is expected to provide significant contributions to education, training and clinical supervision.
• Leads or actively participates in clinical practice inquiries, teaching, projects, or research demonstrating expertise and depth of knowledge of social work practice and skills.
• May participate in the recruitment, onboarding and retention processes.
• Completed LICSW/LCSW requirements.
• Leads department/service initiatives; participates in initiatives at an Enterprise and Professional Association level.
• Uses data to define baseline issues and measure progress.
• Oversees collaboration and education among all disciplines and outside stakeholders to enhance patient care.

Additional Job Details (if applicable)

Pay range listed represents full-time hours. Pay will be prorated for part-time role.

Physical Requirements

Standing Frequently
Walking Frequently
Sitting Occasionally
Lifting Frequently
Carrying Frequently
Pushing Occasionally
Pulling Occasionally
Climbing Rarely
Balancing Frequently
Stooping Occasionally
Kneeling Occasionally
Crouching Occasionally
Crawling Rarely
Reaching Frequently
Gross Manipulation (Handling) Frequently
Fine Manipulation (Fingering) Frequently
Feeling Constantly
Foot Use Rarely
Vision - Far Constantly
Vision - Near Constantly
Talking Constantly
Hearing Constantly

Remote Type Onsite

Work Location 81 Highland AvenueScheduled Weekly Hours 16Employee Type RegularWork Shift Day (United States of America)Pay Range $100,484.80 - $146,224.00/AnnualGrade 9

Benefits

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.