Social Work Case Manager

J.D. McCarty Center; Norman (OK); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Flexible Spending Plan

Defined Contribution Retirement Plan

Annual Leave & Sick Leave

Job summary

The J.D. McCarty Center in Norman, OK seeks a Social Work Case Manager who will provide comprehensive social services, assess patient and family needs, develop care plans, coordinate resources, and advocate for patient well‑being.

You will collaborate with a multidisciplinary team, assist with admissions, connect families to community resources, monitor progress, and maintain confidential records in line with hospital policy.

Qualifications

• BSW from an accredited program.
• Experience in case management or related field preferred.
• Knowledge of social services and public assistance programs.
• Excellent interpersonal and communication skills.
• Ability to work independently and manage time effectively.
• Cultural competence and sensitivity to diverse populations.
• Commitment to ethical practices and maintaining client confidentiality.

Responsibilities

• Field intake calls and connect families/caregivers with referrals.
• Develop individualized care plans with patients, families and teams.
• Act as liaison between patient, guardian and service providers.
• Assist with inpatient admissions scheduling and coordination.
• Coordinate and connect patients with community and state resources.
• Advocate for patient rights and access to services.
• Monitor progress and adjust care plans as needed.
• Maintain confidential client records and reports.

Skills

Case management

Interpersonal skills

Communication skills

Cultural competence

Independent work

Education

Bachelor's in Social Work (BSW)

Master's in Social Work (MSW)

Job description

As a Social Work Case Manager, you will play a pivotal role in providing comprehensive social services and support to individuals and families in need. This position requires a deep commitment to our patients including empathy and a proactive approach to problem-solving. You will work closely with patients and families to assess their needs, develop care plans, coordinate resources, and advocate for their well-being. Children with developmental disabilities is one of the most vulnerable populations in our society so a dedication and passion to ensuring our patients’ well-being and needs are being met is of the utmost importance in the overall operation and mission of the J.D. McCarty Center.

Salary starting at: $50,000 with salary based on education and experience.

Key Responsibilities

• Field intake calls and connect families and/or caregivers with appropriate referrals. Conduct thorough assessments of patient’s social, emotional, financial, and environmental needs. Provide crisis intervention and emotional support to patients and their families as needed.
• Develop individualized care plans in collaboration with patients, families and multi-disciplinary treatment teams, identifying goals and interventions to address their specific needs. Communicate patient progress by facilitating and/or attending interdisciplinary meetings, communicating case status with the treatment team, and identifying barriers to treatment success.
• Act as liaison between the patient’s interdisciplinary treatment team, parent/guardian, and external service providers for patient care needs. Collaborate effectively with interdisciplinary teams including healthcare professionals, social workers, psychologists, and community agencies.
• Aid in the admission identification process including reviewing and reporting on prospective inpatients. Assist with scheduling and coordination of inpatient admissions as assigned.
• Coordinate and connect patients with appropriate support services that are available at J.D. McCarty Center and throughout the state, such as outpatient therapies, Developmental Disability Services, childcare programs, Supplemental Security Income (SSI), and other local and statewide resources
• Advocate for patient’s rights and access to services within various systems including healthcare, education, and social services.
• Monitor patient’s progress towards goals, regularly reassessing needs and adjusting care plans as necessary.
• Work closely with the Oklahoma Department of Human Services (including Child Welfare, Child Protective Services, and Developmental Disability Services) with the care of children in state custody and aiding in the facilitation of transition planning for placement opportunities.
• Maintain accurate and confidential client records, documentation, and reports within the time frame and guidelines specified by hospital and departmental policy.
• Prepare client discharges by reviewing and altering discharge plans as needed, coordinating discharge requirements, outlining goals achieved, and providing resources. Facilitate transition planning for patients upon discharge.
• Assess training needs for families, caregivers, schools, or other service providers related to understating the patient’s treatment plan and coordinates any applicable training with internal and external entities.
• Serves on various agency, community, and state committees which are directed towards the achievement of department and agency goals, mission, and vision.
• May assist with maintaining and assessing QA measures for department.
• Completes other duties as assigned.

Required Qualifications

• Bachelor's degree in Social Work (BSW) from an accredited program.
• Proven experience in case management, social work, or related field preferred.
• Strong knowledge of social services, community resources, and public assistance programs.
• Excellent interpersonal skills with the ability to build trust and rapport with diverse clients.
• Effective communication skills, both verbal and written.
• Ability to work independently, prioritize tasks, and manage time efficiently
• Knowledge of cultural competence and sensitivity to diverse populations.
• Commitment to ethical practices and maintaining client confidentiality.

Preferred Qualifications

• Master’s degree in Social Work (MSW) from an accredited program
• Knowledge and experience with individuals with developmental disabilities

Benefits

• A benefit allowance given to be used for Health, Dental, Life, and Disability Insurance or Opt Out allowance given with proof of health insurance
• Optional insurance includes: Vision, Supplemental Life, and Dependent Health, Dental, and Life
• Flexible Spending plans available
• Defined Contribution Retirement Plan
• 3 weeks of Annual Leave and 3 weeks of Sick Leave per year
• 11 paid holidays per year
• Longevity Bonus after 2nd year of employment

Other benefit opportunities are available such as state employee discounts, continuing education, supplemental insurance plans, credit unions.

About J.D. McCarty Center

At J.D. McCarty Center patients are admitted for a 30-day evaluation during which they are assigned a treatment team consisting of nursing unit, physical therapy, occupational therapy, speech therapy, nutritional services, social services, psychological services, behavioral analysis, and recreational therapy. Our 80-acre campus includes an on-site elementary, intermediate, and high school which is staffed by Norman Public School teachers. Patients may continue treatment needs beyond the 30-days as an in-patient in habilitation status based upon progress or placement needs. We are a tobacco and vape free facility.

Vape and Tobacco Free facility