Social Work Care Manager, MSW

Post Acute Partners, LLC; Buffalo (NY); Hybrid; USD 60,000 - 74,000; Full time

Benefits offered by this job

Weekday schedule

Hybrid work options

Medical/Dental/Vision insurance start

401(k) with employer match up to 4%

Free parking

Job summary

Elderwood Independent Practice Association (IPA) seeks a Social Work Care Manager with an MSW to join our growing team of professionals in Buffalo, NY. You will collaborate with the Registered Nurse and act as a key resource for members, coordinating medical, social, educational, psychosocial, and other services as needed.

Responsibilities include direct engagement with individuals, assessment-based planning, linking to community resources, EMR documentation, and participation in

Qualifications

• MSW required for the role.
• Minimum of 1 year social work experience with at-risk populations.
• Experience with frail/elderly populations and/or chronic illness.
• Managed Care experience preferred.
• Valid NYS driver’s license with safe driving record and reliable transportation.
• In good standing with Medicare/Medicaid programs.
• Free of communicable diseases.
• Bilingual skills preferred.

Responsibilities

• Direct telephonic and in-person engagement with individuals with chronic medical illness or mental health issues and their families.
• Use assessment tools to determine the needs of our member population.
• Link members to community resources beyond MLTC scope to support social determinants of health.
• Interact with members, family, physicians, and other resources to determine appropriate actions.
• Review benefits options, research resources, coordinate services and create routines for participation.
• Document encounters in the EMR and report changes to the RN Care Manager.
• Participate in Interdisciplinary Team meetings, Disease Management, Utilization Management and Quality Improvement activities; submit reports.
• Provide coaching and education to members and their caregivers on health care issues.
• Provide discharge planning and continuous care management across care settings; coordinate transitions.
• Participate in shared on-call, after-hours coverage with Elderwood staff.

Skills

MSW experience

One year social work experience

Experience with at-risk populations

Bilingual skills (preferred)

Education

Master’s degree in social work (MSW)

Job description

Salary

Starting at $67,000 / yr

Overview

Elderwood Independent Practice Association (IPA) is seeking a Social Worker Care Manager who has their MSW to join our incredible growing team of professionals.

Why should you join Elderwood IPA?

• Voted Buffalo Business First Best Places to Work 2020 & 2021!
• Monday-Friday Schedule w/ no weekends or overnights
• Hybrid working options
• Medical, Dental & Vision upon 1st of month following 60 days of hire
• 401(k) retirement plan with vested employer match up to 4%
• Free Parking & convenient parking

Join Our Team

Are you looking to take the next step in your career?

Responsibilities

In the role of an Social Work Care Manager, you will partner with the Registered Nurse and are a critical resource for our members as you are responsible for obtaining needed medical, social, educational, psychosocial, financial, and other services, irrespective of whether the needed services are covered Elderwood IPA.

• Direct telephonic and in-person engagement with individuals with chronic medical illness or mental health issues and their families.
• Utilize assessment tools to determine the needs of our member population
• Link members to resources in the community outside of the scope of services MLTC provides to support social determinants of health.
• Interacts continuously with members, family, physician(s), and other resources to determine appropriate behavioral action needed to address/support medical needs.
• Reviews benefits options, research community resources, coordinates services, trains/creates behavioral routines and enables members to be active participants in their own healthcare.
• Documents in the EMR each encounter or routine contact with members, providers or caregivers and reports changes in conditions to the RN Care Manager, which may require interventions.
• Participate in Interdisciplinary Team meetings, Disease Management, Utilization Management, and Quality Improvement activities and prepare/submit activity reports.
• Provide coaching and education to members and their caregivers on health care related issues
• Provide discharge planning and continuous care management across care settings and coordinate the transition planning
• Participate in shared on-call, after-hours coverage along with other Elderwood staff.

Qualifications

• Master’s degree in social work (Required)
• Minimum of one (1) year Social Work experience with at risk populations in home care, case management, discharge planning or managed care.
• Minimum of one (1) year experience working with a frail or elderly population and/or members with chronic illness or behavioral health issues.
• Previous Managed Care experience, within a MLTC or working with special needs populations preferred.
• Must have a valid NYS Driver’s license, a safe driving record and dependable transportation
• Must be in good standing with the Medicare and Medicaid programs.
• Must be free of communicable disease.
• Bilingual skills (preferred)

EOE Statement

WE ARE AN EQUAL OPPORTUNITY EMPLOYER. Applicants and employees are considered for positions and are evaluated without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.