Social Services Supervisor

Washington County (MN); Minnesota; On-site; USD 96,000 - 131,000; Full time

Job summary

Washington County (MN) seeks a Social Services Supervisor to oversee Community Services programs and the Homeless Outreach Services Team (HOST). The role includes policy interpretation, assessment, and staff supervision across multiple community service areas with various missions and goals.

The ideal candidate has a Bachelor's in Social Work or related field and five years of relevant public or contracted experience; a Master’s may substitute for up to one year.

Qualifications

• This position requires supervisory/management experience.
• Experience in MN homeless response systems including shelters and case management.
• Knowledge of state and federal funding/mandates for homeless services.
• Experience supporting grant and budget management activities.
• Experience implementing DEI and person-centered approaches.

Responsibilities

• Provide program administration and supervision of Community Services.
• Develop and administer Community Services programs and set standards.
• Implement, monitor and evaluate procedures for assigned services.
• Prepare and administer budgets for assigned services.
• Develop plans for specialized program grants and monitor unit budgets.
• Supervise assigned staff and conduct performance reviews.

Skills

Supervisor experience

MN homeless system experience

Grant & budget management

Diversity, Equity, Inclusion

Person-centered approach

Education

Bachelor's in Social Work or related field

Master's may substitute for up to 1 year

Job description

The Social Services Supervisor is responsible for the administration and supervision of Community Services programs, the interpretation, assessment and recommendation of policies and the supervision of assigned staff. Work may be assigned within different community service areas and have differing missions and goals.

This position is supervising the Homeless Outreach Services Team (HOST). This team manages a housing phone line, street outreach, referrals to the Emergency Housing Services Building, housing case management, landlord outreach and is present in court for residential evictions.

DESIRABLE EXPERIENCE

• Work experience as a supervisor or manager
• Paid work experience working in the MN homeless response system including working at a shelter, providing case management services to homeless individuals or planning/developing homeless services
• Knowledgeable about the State of MN and federal funding and mandates for homeless services
• Paid work experience supporting grant and budget management, such as submitting grant applications, preparing reports or tracking spending
• Experience with creating and/or implementing strategies around Diversity, Equity, Inclusion and Belonging, and person-centered approach into all facets of work

SELECTION TECHNIQUE

Your training and experience will be rated based on the required application material submitted and the top scoring candidates will be forwarded to the hiring department for further consideration.

HOURS / DAYS

8:00 a.m. - 4:30 p.m., Monday - Friday. Work schedules (hours and days) and location are subject to change based on department needs.

ANTICIPATED HIRING RATE

$96,033.60 - $131,123.20 Annually

E-Verify Participation

Washington County participates in the federal E-Verify program. This means that Washington County will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. If the Government cannot confirm that you are authorized to work, Washington County is required to give you written instructions and an opportunity to contact DHS and/or the SSA before taking adverse action against you, including terminating your employment. Employers may not use E-Verify to pre-screen job applicants and may not limit or influence the choice of documents you present for use on the Form I-9.

The Social Services Supervisor is responsible for the administration and supervision of Community Services programs, the interpretation, assessment and recommendation of policies and the supervision of assigned staff. Work may be assigned within different community service areas and have differing missions and goals.

MINIMUM QUALIFICATIONS: This position requires a Bachelor's Degree in Social Work or related field (public administration, public health, community health, environmental health, nursing, behavioral science etc.) and five years of full-time professional work experience in a public human services/public health agency and/or a private human services/public health agency that contracts services with a public agency, or equivalent. A Master's Degree in Social Work or related field may substitute for up to one year of required Social Worker experience. Additional requirements for specific unit assignments may be identified when a vacancy occurs.

CORE COMPETENCIES, JOB SPECIFIC KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR SUCCESSFUL JOB PERFORMANCE

Core Competencies outline essential business and professional traits necessary to perform this job.

• Support and prioritize a welcoming and respectful workplace that fosters diversity and encourages contributions from all individuals.
• Provide inclusive and equitable service to all members of the community with dignity and respect.
• Demonstrate support for the County’s diversity, equity and inclusion program.
• Promotes a culture of continuous quality improvement in the workplace.
• Demonstrates knowledge of continuous quality improvement.
• Promotes the engagement of staff and use of data in continuous quality improvement.
• Demonstrates knowledge of principles, techniques, practices and ethics of social work and social work supervision.
• Demonstrates knowledge of the federal program for social service as expressed in the Social Security Act.
• Demonstrates knowledge of functions of other social service and financial agencies.
• Knowledge of social and economic problems.
• Demonstrates knowledge of the state social welfare program and laws relevant to social service programs.
• Demonstrates ability to translate complex information into understandable messages.

1. Provide program administration.
2. Develop and administer Community Services programs and set standards.
3. Implement, monitor and evaluate procedures.
4. Prepare and administer budgets for assigned services.
5. Develop plans for specialized program grants.
6. Monitor unit budgets.
7. Review service trends to help project expenses.
8. Authorize service expenditures.
9. Compile program statistical activity reports.
10. Assist in development, implementation and monitoring of program/client data.
11. Develop, coordinate and monitor working agreements and contracts with service providers.
12. Maintain knowledge of state and federal rules and regulations and stay current on what related agencies are doing.
13. Interpret and implement state and federal rules and regulations.
14. Recommend policies and develop programs and procedures required to carry out objectives and requirements.
15. Coordinate, lead and/or participate on task force committees and multi-disciplinary teams at the state and local level to represent County program needs.
16. Provide information, education and policy recommendations on service programs for stakeholders needing program expertise in policy setting.
17. Participate in agency management policy and program development via scheduled management meetings, program proposal evaluation, team meetings and other management team activities.
18. Supervise assigned staff.
19. Interview and make staff recommendations.
20. Create and manage work schedules.
21. Provide work direction and review work for accuracy.
22. Provide program supervision, clinical supervision and case consultation to staff.
23. Develop and facilitate staff training.
24. Guide staff through changes in laws, processes, services or programs.
25. Respond to grievances or special issues.
26. Conduct performance reviews.

Performs other duties as assigned. Essential functions: 1, 2, 3, 4, 5, 6, 7, 8, 9, 10, 11, 12, 13, 14, 15, 16, 17, 18, 19, 20, 21, 22, 23, 24, and 26.

WORK ENVIRONMENT

Sedentary work involving office and limited fieldwork. Lifting requirement may include occasional lifting of up to 20 pounds. Exposures to infectious diseases, bodily fluids, and persons with behavioral challenges are rare to occasional in nature. Use of general office equipment to include, but not be limited to personal, laptop, or handheld computers, pagers, cellular phone, telephone, fax and copy machines, calculator, audio and video recording equipment. Additional physical/mental requirements that occur may not be listed above but are inherent in performing the position's essential functions.

This job description is intended to describe the kinds of tasks and level of work difficulty being performed by people assigned to this classification. The list of responsibilities is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The County retains the discretion to add or change the contents of this job description at any time.