Social Services - Social Services Coordinator

Active Day; Lowell (MA); On-site; USD 42,000 - 65,000; Full time

Job summary

Clear Destination Inc. is seeking a Social Services Coordinator to plan, organize, develop, and deliver essential social services for members and their families or caregivers.

You will manage social service assessments, summaries, and case management to address psychosocial and socio-economic needs in compliance with HIPAA and state laws. You will work with the Center Director and clinical team, coordinating with internal and external services, coordinating member plans of care, and supporting

Qualifications

• Active licensure/certification required by state board.
• Experience in health care social work preferred, especially with seniors or disabled.
• Ability to navigate HIPAA, regulatory requirements and documentation.

Responsibilities

• Coordinate social services and case management for members and families.
• Collaborate with Nurse Manager and clinical team to develop care plans.
• Lead or participate in Safety and Quality Committees and Caregiver groups.
• Evaluate referrals and determine appropriateness for admission or continued participation.
• Assist members with financial resources and access to services.
• Ensure compliance with company policies and regulatory authorities.
• Maintain accurate files and records and provide referral information as needed.
• Engage in community outreach and marketing activities.
• Provide direct support to members in activities of daily living as needed.

Skills

Verbal and written communication

Interpersonal and customer service

Organizational skills

Time management

Team collaboration

Computer skills

Member support

Cross-level collaboration

Education

Licensed/certified by NJ State Board of Social Work Examiners

Job description

Job Summary

The Social Services Coordinator is responsible to plan, organize, develop and deliver all required social services to meet the needs of our members and their families/caregivers. The Social Services Coordinator will be responsible for all Social Service Assessments and Summaries as well as provide case management services to address the psychosocial and socio-economic needs of members and their families or caregivers. The Social Services Coordinator communicates regularly with the Center Director and clinical team to ensure members receive the most comprehensive and quality of care possible and that all care is conducted within HIPAA regulations and in accordance with all state required laws and regulations.

Qualifications

1. Must be licensed or certified by the New Jersey State Board of Social Work Examiners, pursuant to N.J.S.A 45:15BB-1 et seq.


2. Minimum one (1) year social work experience in a health care facility, preferably working with seniors and/or adults with disabilities strongly preferred.


3. Knowledge of applicable state and federal environmental and OSHA regulations


4. Extremely strong collaborate skills across all levels of staff


5. Excellent verbal and written communication skills


6. Excellent interpersonal and customer service skills


7. Excellent organizational skills and attention to detail.


8. Excellent time management skills with a proven ability to meet deadlines.


9. Thrives in a collaborative and team environment


10. Good Computer skills


11. Ability to step in and help the team as needed to support our members.

Job Responsibilities

1. Provides case management to coordinate with internal and external ancillary services for members and families.


2. Coordinates with Nurse Manager and/or members of the clinical team in the development and implementation of member plans of care.


3. Participates on Safety and Quality Assurance Committees and establishes and schedules Member Council meetings, Caregiver Support Groups. Participates in Care Plan for Interdisciplinary Team and records clinical notes as required.


4. Evaluates members referred to the Center to determine appropriateness for admission. Assists with referrals to other agencies when a member is not appropriate or becomes inappropriate to participate as a member at the Center.


5. May explore and evaluate financial situations and assist members in using appropriate resources.


6. Ensures compliance with all company policies and procedures and applicable regulatory authorities (ie: State Department of Health and Senior Services, state and federal environmental agencies, OSHA, USDA) and prepares paperwork as required.


7. Maintains formal written communication with members and families and facilitates counseling through support groups and one-on-one sessions.


8. Maintains accurate files and records of member and social services information. Provides billing, transportation and member referral information as needed.


9. Participates in community outreach programs, including communication with other health and social service providers and inquiries from prospective members. Participates in Center marketing activities.


10. Provides active assistance with members as needed (ie: hygiene, meals, ambulation, arrivals and departures, and social activities).


11. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to include other duties or responsibilities that management may deem necessary from time to time