Social Services Review Specialist

Office of Shared Administration (WV); Charleston (WV); On-site; USD 42,000 - 65,000; Full time

Job summary

Office of Shared Administration (WV) is seeking a Social Services Review Specialist to conduct child welfare and social service reviews, evaluate outcomes, and support continuous quality improvement across the West Virginia social services system.

The role involves conducting federal-level Child and Family Services Reviews, implementing improvement plans, and monitoring progress statewide. Strong communication and a valid WV driver’s license are required.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Three (3) years full-time or equivalent part-time paid experience in an area related to social work, social services, or child welfare.
• Valid driver’s license.
• Applicants hired into this classification must obtain licensure as a Social Worker from the West Virginia Board of Social Work within a timeframe established by the appointing agency.

Responsibilities

• Conduct child welfare and social service reviews to evaluate outcomes within the social services system.
• Act as liaison to facilitate problem resolution and support continuous quality improvement.
• Conduct Child and Family Services Reviews for the Federal Government, implementing improvement plans and monitoring completion at district, regional and state levels.
• Review critical incidents involving children and compile information into a Legislative report.
• Conduct reviews for other continuous quality improvement processes within the Bureau for Social Services.

Education

Bachelor’s degree from an accredited college or university

Job description

Under general supervision, the Social Services Review Specialist will perform work conducting child welfare and social service reviews to evaluate outcomes within the social services system. They act as liaisons to facilitate problem resolution and are an essential part of continuous quality improvement through evaluating the quality of services provided, identifying strengths and needs of the social services system, and developing and implementing strategies for improvement. They are responsible for conducting Child and Family Services Reviews for the Federal Government, implementing improvement plans, and monitoring the plans for completion at the district, regional and state levels. These positions review critical incidents involving children and compile information into a Legislative report. They also conduct reviews for other continuous quality improvement processes within the Bureau for Social Services.

Applicants must possess a valid WV driver’s license and reliable transportation, as frequent statewide travel is required. Applicants also must have strong communication skills, both oral and written, and maintain detailed records and extensive documentation. Successful completion of a background check is required for employment.

Preference will be given to candidates who have child welfare experience.

Posting Number: BSS27OQI002

Counties of work: Statewide

Position Number: 0511P06146

Education

Bachelor’s degree from an accredited college or university.

Experience

Three (3) years full-time or equivalent part-time paid experience in an area related to social work, social services, or child welfare.

Experience Substitution

Additional education may substitute based on a year-for-year basis or as determined by the Office of Shared Administration Equivalency Chart.

Internal Applicants Only

Two (2) years of full-time or equivalent part-time experience in Bureau for Social Services’ Field Operations or Field Support positions may substitute for the required experience.

Special Requirement

Valid driver’s license.

Note: Applicants hired into this classification must obtain licensure as a Social Worker from the West Virginia Board of Social Work within a timeframe established by the appointing agency. Until licensure is obtained, they may not perform duties that require a licensed social worker under state law or Board regulation

The Bureau for Social Services champions the security, permanence, and welfare of children and vulnerable adults, empowering individuals and strengthening families. Formerly the Bureau for Children and Families, the Bureau for Social Services operates under the West Virginia Department of Human Services, serving children, adolescents, and vulnerable adults facing abuse, neglect, or financial exploitation. Equipped with extensive training to handle delicate situations with compassion and dignity, these workers contribute to the advancement of a vibrant and healthy West Virginia by facilitating access to crucial healthcare, essential social services and benefits, and fostering safe, supportive, and healthy environments. Through this hard work, at risk populations can begin to thrive within the community.