Social Services Professional (Substance Use Disorder (SUD) Care Coordinators)

King County, WA; Seattle (WA); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Excellent medical, dental, and vision

Retirement plan

Transit/ORCA pass

Paid holidays and paid time off

Flexible scheduling options

Job summary

Public Health – Seattle & King County seeks three career service Social Services Professionals (SUD Care Coordinators) to screen for substance use disorders, link patients to MOUD, distribute naloxone, and provide overdose prevention education.

These roles engage participants in custody and during reentry, offering trauma-informed, patient-centered care through screening, assessment, brief intervention, counseling, and discharge planning with a focus on equity and reducing stigma.

Qualifications

• Two years of relevant experience with or in contact with people involved in the criminal legal system.
• Registration as a Substance Use Disorder Professional (WAC 440-22-240) is required.
• Experience coordinating continuity of care and linkage to services in jail or post-release settings.

Responsibilities

• Engage with people who use drugs using harm-reduction, trauma-informed and person-centered approaches.
• Screening, assessment, brief intervention, crisis counseling, and discharge planning.
• Facilitate access to care and coordinate referrals to MOUD and community resources.
• Advocate for participants during custody and reentry, including insurance enrollment and benefits.
• Distribute harm-reduction supplies and provide overdose prevention education.
• Document services in the electronic health record with accuracy and timeliness.

Skills

Harm reduction

Trauma-informed care

Case management

Cultural humility

Anti-racist practices

Effective communication

BLS certification

Education

Substance Use Disorder Professional registration

BLS for Healthcare Providers with AED

Tools

Microsoft Outlook

Job description

Summary

Public Health – Seattle & King County is seeking three (3) career service Social Services Professionals (Substance Use Disorder Care Coordinators) to provide a broad range of services, including screening for substance use disorders, connecting patients with community MOUD treatment providers, distributing naloxone, and providing overdose prevention and response education. This is a unique opportunity for someone who wants to be part of a multidisciplinary health team that works to remove barriers to medical, behavioral, treatment and social services and is committed to reducing stigma and building power with people who use drugs.

The SUD Care Coordinators provide patient-centered, trauma-informed care and engage participants while they are in-custody and as they connect with health and social services upon release. Regular tasks include screening, assessment, brief intervention, supportive counseling, and discharge planning. People with lived experience of substance use, incarceration, houselessness, and/or sex work; people of color, women, and members of the LGBTQIA+ communities; and people living with HIV/AIDS and/or hepatitis C are strongly encouraged to apply. The SUD Care Coordinators provide patient-centered, trauma-informed care and engage participants while they are in custody and as they connect with health and social services upon release. Regular tasks include screening, assessment, brief intervention, supportive counseling, and discharge planning.

Why Join Our Team?

This position offers a unique opportunity to make a meaningful impact within a correctional health system that prioritizes dignity, equity, and evidence-based care. As a Substance Use Disorder Professional working in the jail setting, candidates join a mission driven organization committed to improving health outcomes for some of the most underserved individuals in the community. The role provides the chance to deliver person centered, trauma informed care at a critical moment in people’s lives, supporting recovery, stabilization, and continuity of treatment during reentry. The work environment is collaborative and fast paced, supported by a multidisciplinary team that includes medical providers, behavioral health clinicians, nurses, care coordinators, and reentry specialists. Team members benefit from strong clinical leadership, ongoing training, and a culture that values professional growth, shared problem solving, and compassionate care. Because the organization is expanding Coordinated Discharge services, new staff have the opportunity to help shape workflows, contribute to program development, and be part of a team that is actively improving systems of care. For candidates seeking meaningful work, a supportive team culture, and the ability to influence positive change at both the individual and systems level, this role offers a rare and rewarding professional environment.

Background

About Jail Health Service (JHS)

JHS works to assure that basic health and human services are available to individuals who are incarcerated in the King County adult correctional facilities. They provide a broad range of health care—including screening for substance use disorders, prescribing medications for Opioid Use Disorder (MOUD), distributing naloxone, and providing overdose prevention and response education. This is a unique opportunity for someone who wants to be part of a multidisciplinary health team that works to remove barriers to medical, behavioral, treatment and social services and is committed to reducing stigma and building power with people who use drugs.

JHS provides needed health and social services to the incarcerated population located in the King County jails – King County Correctional Facility (KCCF) in Seattle, WA and Maleng Regional Justice Center (MRJC) in Kent, WA. The primary services we provide include medical, dental, mental health, social and release planning services, treatment of substance use disorders, and pharmaceutical services. We care about the patients we serve and their health outcomes. Our division includes over 250 employees and an annual budget of over $60 million.

The purpose of JHS is to assure that high-quality health and human services are available to the incarcerated population in the King County adult correctional facilities: the King County Correctional Facility (KCCF) in Seattle and the Maleng Regional Justice Center (MRJC) in Kent. The JHS vision is Opening doors to healthier, happier lives, and the mission is to assess and stabilize serious health problems for the detained population of the King County Correctional Facility and the Maleng Regional Justice Center with a focus on transition from jail.

Staffed 24 hours per day, 7 days per week, 365 days per year, JHS provides a broad range of health care to all individuals booked into the jails. For patients with serious mental health or medical conditions, special housing units (psychiatric and infirmary) along with a higher level of services and medical monitoring are provided. Since the patient population varies both in numbers as well as in acuity of health conditions, staffing is adapted and flexed to meet the constantly changing needs of the population.

JHS staff manage the complex health needs of underserved populations, many of whom come to the facility without access to care in the community and with decompensated acute and chronic health conditions.

Note: This recruitment will be used to create an eligibility pool to fill additional Career Service, Term-Limited Temporary (TLT), or Special Duty Assignment (SDA) vacancies that may occur over the next six months.

Commitment To Equity and Social Justice

Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures.

The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts.

We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities.

To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx

Work Schedule

Typical work schedule is 40-hour work week, 4/10 schedule, working hours are 8:00 am to 6:30 pm. Future program expansion may involve weekend work and expanded hours. This position is non-exempt and eligible for overtime.

Work Location

This position will be based at the King County Correctional Facility in Seattle at 500 Fifth Avenue, Seattle, WA 98104 and at the Maleng Regional Justice Center located at 401 Fourth Avenue N, Kent, WA 98032. However, candidates will need to be available to work at either site if needed. There will also be minimal work in community locations to meet with patients.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

This position is posted as open until filled. Next review will be conducted of applications received by September 8, 2026 at 11:59 pm PST.

Job Duties

• Engage with people who use drugs (including alcohol) using a collaborative, person-centered approach grounded in harm reduction and trauma-informed practice.
• Promote diverse cultural health beliefs and practices, patient preferred languages, health literacy, and other communications needed for participants referred to care.
• Conduct standardized screenings to identify emergent social, physical, and behavioral health needs and determine if referrals are necessary.
• Facilitate access to care, including access to community and recovery resources using standard case management practices (e.g., outreach, screening, assessment, brief-intervention, crisis counseling, and psycho-educational support services).
• Facilitate shared treatment decision making with participants by sharing information and providing education on the in-jail and in-community options to treat opioid use disorder.
• Advocate for participants while in custody and as they transition back to the community, to include assisting with enrollment in healthcare coverage and disability-related benefits, linkage to substance use disorder treatment, accessing community resources, and communicating with partners in the criminal legal system.
• Distribute harm reduction supplies and provide accurate health and safety information using established messages on safer drug use and overdose safety planning. Adapt health information based on clients’ priorities, cultural beliefs, and value systems using accessible realistic language to convey pertinent, complex information.
• Assist participants as they release from custody with resources, referrals, and scheduling same-day or next day appointments.
• Document patient contact and services delivered in electronic health record system.

Experience, Qualifications, Knowledge, Skills

Our ideal candidate will demonstrate the following (Minimum):

• Demonstrate an ongoing commitment to honing your clinical skills, especially those related to cultural humility, anti-racist practices, and shared decision making.
• Must possess registration as a Substance Use Disorder Professional under WAC 440-22-240.
• At least two (2) years of recent, relevant work experience with people involved in the criminal legal system within King, Pierce, or Snohomish County with priority given to people with experience providing harm reduction and recovery-related services for participants with substance use disorders.
• At least two (2) years’ full-time work experience as a Substance Use Disorder Professional (SUDP) within the last 5 years including experience coordinating continuity of care treatment options for adult populations experiencing severe and persistent behavioral health conditions.
• Demonstrated skills, experience and knowledge of anti-racism concepts and approaches.
• Knowledge of specific challenges, trauma responses, behavior and needs for people experiencing legal involvement, housing instability, poverty, substance use disorder and mental health diagnoses that are compounded by discrimination and systemic oppression.
• Demonstrated clinical skills, experience, and knowledge of: participant-centered concepts and approaches to case management, including outreach, screening, intake, assessment, intervention, and referral; trauma-informed care concepts, approaches, and trauma responses; recovery-oriented concepts and approaches; crisis intervention and suicide risk assessment; building and maintaining appropriate boundaries with participants.
• Familiarity with Microsoft programs such as Outlook, and the ability to use drop down menus, point and click software, and multiple screens.
• Demonstrated ability to communicate effectively.
• Ability to travel on a flexible schedule as needed.
• A current BLS for Healthcare Providers with AED certification before hire.

The most competitive applicants will have the following experiences and qualifications (Desired):

• Bilingual/ bicultural/ individuals with diverse backgrounds, including people with lived experience with behavioral health and recovery, incarceration, houselessness, people of color, and members of the LGBTQIA+ communities.
• Experience working in a position where you routinely coordinated medical, mental health, substance use, and other social service resources in KING COUNTY for Medicaid-eligible adults.
• Experience working in a position where you routinely coordinated with the criminal legal system in either King County, Pierce, or Snohomish (courts, defense attorneys, prosecution, probation, correctional institutions).

Supplemental Information

Forbes named King County as one of Washington State's best employers.

Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play.

Guided by our "True North", we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles - we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans.

King County is an Equal Employment Opportunity (EEO) Employer

No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation.

Additional Information

Public Health - Jail Health Services follows and maintains federal and state requirements standards including, but not limited to, Prison Rape Elimination Act (PREA) standards which apply to all public and private institutions that house adult or juvenile offenders. PREA standards preclude the department from hiring or promoting anyone who has engaged in, or been convicted of any conduct which would violate PREA standards related to sexual assault including:

• Sexual abuse in a prison, jail, lockup, community confinement facility, juvenile facility, or other institution.
• Convicted of engaging or attempting to engage in sexual activity in the community facilitated by force, overt or implied threats of force, or coercion, or,
• Has been civilly or administratively adjudicated to have engaged in the activity described above.

Additionally, PREA standards require that the department consider any incidents of sexual harassment involving an inmate or detainee in determining whether or not to hire or promote anyone.

The above is in compliance with PREA and its implementing regulations, 28 C.F.R. Part 115, Subpart A, Section 115.17, Hiring and Promotion Decisions.

Union Membership

This position is represented by the PROTEC17 labor union.

Benefits

King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:

• Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what’s best for themselves and their eligible dependents
• Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
• Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
• Transportation program and ORCA transit pass
• 12 paid holidays each year plus two personal holidays
• Generous vacation and paid sick leave
• Paid parental, family and medical, and volunteer leaves
• Flexible Spending Account
• Wellness programs
• Onsite activity centers
• Employee Giving Program
• Employee assistance programs
• Flexible schedules and telecommuting options, depending on position
• Training and career development programs

For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page.

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.