Social Services Director SNF

Sweetwater Care; Stockton (CA); On-site; USD 95,000 - 130,000; Full time

Job summary

Sweetwater Care in Stockton, CA seeks a Social Services Director to lead discharge planning, coordinate community-based services, and assist residents and families in navigating financial and legal resources.

You will oversee advance care planning, ensure compliance with policies and regulations, protect resident rights, and mentor staff while serving on quality committees and guiding care coordination.

Qualifications

• High School diploma required.
• Social Service Director Certification required.
• One year of supervised social work experience in a health care setting working directly with individuals.

Responsibilities

• Facilitate residents’ safe transition back into the community through interdisciplinary discharge planning and arranging community-based services and follow-up care.
• Oversee Advance Care Planning upon admission and review any Advance Directives with resident or representative.
• Ensure staff are aware of code status and end-of-life wishes and educate residents about health care options.
• Promote residents’ rights and dignity and maintain confidentiality of protected health information.
• Maintain compliance with facility policies, procedures, and state/federal regulations; report noncompliance and breaches in confidentiality.
• Participate in life safety drills and training; contribute to quality initiatives and committees as needed.

Skills

Team leadership

Communication

Decision making

Education

High School diploma

Social Service Director Certification

Job description

Required Qualifications

• High School diploma
• Social Service Director Certification
• One year of supervised social work experience in a health care setting working directly with individuals.

Key Tasks and Duties

• The Social Services Director will facilitate residents’ safe transition back into the community through interdisciplinary discharge planning and arrangement of community based services and follow-up care. The Director will also assist residents and their representatives in locating and accessing financial, legal, and other community resources.
• The Director will oversee the process of Advance Care Planning for each resident upon admission, and make sure that any Advance Directives are reviewed with the resident/ resident representative on a regular basis.
• The Director will ensure that staff members are made aware of the resident’s code status and end‑of‑life wishes and will assist with informing and educating residents and their representatives about health care options and ramifications.
• Treats all residents with dignity and respect. Promotes and protects all residents’ rights.
• Establishes a culture of compliance by adhering to all facility policies and procedures. Complies with standards of business conduct, and state/federal regulations and guidelines.
• Maintains confidentiality of protected health information, including verbal, written, and electronic communications.
• Reports noncompliance with policies, procedures, regulations, or breaches in confidentiality to appropriate personnel. Reports any retaliation or discrimination to HR or compliance officer.
• Reports any allegations of abuse, neglect, misappropriation of property, exploitation, or mistreatment of residents to supervisor and/or administrator. Protects residents from abuse, and cooperates with all investigations.
• Participates in all life safety and emergency drills and trainings. Fulfills responsibilities as assigned during implementation or activation of the facility’s emergency plan.
• Reports work‑related injuries and illnesses immediately to supervisor.
• As a condition of employment, completes all assigned training and skills competency.
• Interviews residents and/or their responsible party to obtain the resident’s social history.
• Makes arrangements for residents to obtain items such as clothing and personal care supplies.
• Assists residents in obtaining transportation to medical appointments, upon discharge, etc.
• Acts as a resource for staff participating in behavioral interventions with residents.
• Participates in Resident and/or Family Council as needed or requested.
• Assists with, or arranges for, a resident’s communication of needs through the resident’s primary method of communication or in a language that the resident understands.
• Contributes to the facility efforts to maintain and/or improve quality of care through participation in the following:
  • Attends Care Plan meetings.
  • Serves as a member of the QAPI Committee.
  • Serves as a member of the Behavior Management Committee.
  • Attends Department Head/Stand Up Meetings.
  • Attends mandatory in‑services.
  • Successfully completes the facility required training, and any Social Work continuing education and licensing requirements

Personal Skills and Traits Desired/Physical Requirements/Working Conditions

• Ability to read, write, speak and understand the English language.
• Must be a supportive team member, contribute to and be an example of team work.
• Ability to make independent decisions when circumstances warrant such action.
• Ability to deal tactfully with personnel, residents, family members, visitors, government agencies/personnel and the general public.
• Must have patience, tact, and willingness to deal with difficult residents, family and staff.
• Must be able to relay information concerning a resident’s condition.
• Meets general health requirements according to facility policy, including medical and physical exams and checking immunity status to various infectious diseases.
• Ability to work beyond normal working hours and on weekends and holidays when necessary.
• Ability to assist in evacuation of residents during emergency situations.
• May be subject to hostile or emotional residents, family members, visitors or personnel.
• Effective verbal and written communication skills and ability to exercise judgement.
• Ability to maintain composure in stressful situations.
• Resourcefulness.
• Strong leadership skills.
• Positive attitude.
• Ability to coordinate and conduct meetings, set and achieve goals.
• Ability to be organized and efficient.
• Basic computer skills.