Social Services Director

IEP Corp; Pasadena (CA); On-site; USD 70,000 - 110,000; Full time

Job summary

IEP Corp in Pasadena, CA seeks a qualified Social Services Supervisor to oversee the social services department, supervise staff, and ensure residents’ quality of life and psychosocial well-being. You will enforce policies, coordinate discharge planning, and serve as a role model while promoting a calm, effective work environment.

The role requires California certification, strong communication, organization, and the ability to train staff, conduct interviews, and participate in committees.

Qualifications

• Possesses a valid and current Social Services Certification.
• 1-2 years experience in long term care preferred.
• Possesses effective written and verbal communication skills.
• Good physical and mental health.
• Is capable of following oral and written instructions.
• Training, knowledge and experience which allows for general supervision of responsibilities.
• Possesses good organizational skills.

Responsibilities

• Supervise employees in the social services department and the overall functioning of the department.
• Analyze data related to quality of life statistics and information gathered by the facility quality control committee and staff.
• Serve as a role model for staff in social services.
• Promote a positive, calm effective work environment.
• Makes and enforces Policy and Procedures; ensuring that an ongoing program of assessments of interest and the physical, mental, psychosocial well being of each resident, with the advice and consent of the Administrator.
• Monitor for non-compliant trends and make recommendations.
• Conduct the interview process and hire all staff in social services with the advice and consent of the Administrator.
• Train all newly hired staff in the social services department, and provide ongoing training.
• Conducts verbal and written counseling staff and completes the termination process with the advice and consent of the Administrator.</br>
• Evaluates social services for efficiency and productivity and recommends wage increases to the Administrator.
• Investigates employee complaints and makes recommendations to the Administrator.
• Makes recommendations on the various merchandise, materials and supplies needed for the functioning of the Social Services and Activities Departments
• Analyzes operating practices, such as record keeping systems, forms control, and work environment layout systems and performance standards to create new systems or revise established procedures.
• Studies methods of improving work measurements or performances standards.
• Coordinates collection of time and attendance records.
• Serves on committees as assigned by the Administrator.
• Coordinate and manage discharge planning in accordance with California Title 22 and all other Federal regulations.
• Oversee the overall development and execution of psychosocial care plans to obtain and maintain highest practicable, physical, mental/and psychosocial wellbeing of each resident.
• Coordinates discharges with HMO’s residents/families, DME suppliers, Home Health Agencies, transportation, and Adult Protective Services, to ensure safe discharges.
• Coordinate and maintain a system to ensure residents off campus transportations needs are met.
• Educate residents, families, and staff on resident rights in accordance with all California Title 22 and Federal regulations.
• Ensures comprehensive social psychosocial assessments are completed in accordance with established Social Services Policies.
• Ensure that progress notes, updates and care plans are completed in a timely manner.
• Involve residents and families in care planning including their attendance at care conference if they desire.
• Work with relevant staff to implement each resident’s care plan.
• Coordinate medically related social services to assist residents in maintaining or improving their ability to manage their everyday physical, mental and psychosocial needs.
• Provide linkage with community resources by maintaining knowledge of other systems, making referral and contacts and identifying unmet needs.
• Train and consult with staff and volunteers regarding psychosocial needs of both individual residents and the resident group as a whole.
• Attend all required in-service training annually.
• Help residents and their families cope with the immediate and ongoing effects of moving to and living in a nursing center.
• Coordinate room changes, manage bed assignments and provide appropriate contact with the resident, roommates and responsible party.
• Plan discharges with residents and family participation to assure continuity of care for transfers and discharges from the center.
• Schedule appointments with Ombudsman and family for Durable Power of Attorney for Health Care.
• Schedule family conferences with families as needed.
• Follow up on Advance Directives with resident, family and/or Power of Attorney for Health Care.
• Annual Residents Rights review with resident, family and/or POA for Health Care.
• Attend and participate in committee meetings as directed.
• Perform other duties as assigned by the Administrator.
• Assure enhanced customer service through timely follow up to resident and family concerns.
• Maintains Theft and Loss
• Conducts post discharge follow up.
• Other duties as assigned by the Administrator.

Skills

Leadership in social services

Policy compliance

Staff training

Communication skills

Time management

Education

Social Services Certification

Job description

Job Description:

• Supervise employees in the social services department and the overall functioning of the department.
• Analyze data related to quality of life statistics and information gathered by the facility quality control committee and staff.
• Serve as a role model for staff in social services.
• Promote a positive, calm effective work environment.
• Makes and enforces Policy and Procedures; ensuring that an ongoing program of assessments of interest and the physical, mental, psychosocial well being of each resident, with the advice and consent of the Administrator.
• Monitor for non-compliant trends and make recommendations.
• Conduct the interview process and hire all staff in social services with the advice and consent of the Administrator.
• Train all newly hired staff in the social services department, and provide ongoing training.
• Conducts verbal and written counseling staff and completes the termination process with the advice and consent of the Administrator.
• Evaluates social services for efficiency and productivity and recommends wage increases to the Administrator.
• Investigates employee complaints and makes recommendations to the Administrator.
• Makes recommendations on the various merchandise, materials and supplies needed for the functioning of the Social Services and Activities Departments
• Analyzes operating practices, such as record keeping systems, forms control, and work environment layout systems and performance standards to create new systems or revise established procedures.
• Studies methods of improving work measurements or performances standards.
• Coordinates collection of time and attendance records.
• Serves on committees as assigned by the Administrator.
• Coordinate and manage discharge planning in accordance with California Title 22 and all other Federal regulations.
• Oversee the overall development and execution of psychosocial care plans to obtain and maintain highest practicable, physical, mental/and psychosocial wellbeing of each resident.
• Coordinates discharges with HMO’s residents/families, DME suppliers, Home Health Agencies, transportation, and Adult Protective Services, to ensure safe discharges.
• Coordinate and maintain a system to ensure residents off campus transportations needs are met.
• Educate residents, families, and staff on resident rights in accordance with all California Title 22 and Federal regulations.
• Ensures comprehensive social psychosocial assessments are completed in accordance with established Social Services Policies.
• Ensure that progress notes, updates and care plans are completed in a timely manner.
• Involve residents and families in care planning including their attendance at care conference if they desire.
• Work with relevant staff to implement each resident’s care plan.
• Coordinate medically related social services to assist residents in maintaining or improving their ability to manage their everyday physical, mental and psychosocial needs.
• Provide linkage with community resources by maintaining knowledge of other systems, making referral and contacts and identifying unmet needs.
• Train and consult with staff and volunteers regarding psychosocial needs of both individual residents and the resident group as a whole.
• Attend all required in-service training annually.
• Help residents and their families cope with the immediate and ongoing effects of moving to and living in a nursing center.
• Coordinate room changes, manage bed assignments and provide appropriate contact with the resident, roommates and responsible party.
• Plan discharges with residents and family participation to assure continuity of care for transfers and discharges from the center.
• Schedule appointments with Ombudsman and family for Durable Power of Attorney for Health Care.
• Schedule family conferences with families as needed.
• Follow up on Advance Directives with resident, family and/or Power of Attorney for Health Care.
• Annual Residents Rights review with resident, family and/or POA for Health Care.
• Attend and participate in committee meetings as directed.
• Perform other duties as assigned by the Administrator.
• Assure enhanced customer service through timely follow up to resident and family concerns.
• Maintains Theft and Loss
• Conducts post discharge follow up.
• Other duties as assigned by the Administrator.

Requirements:

• Possesses a valid and current Social Services Certification.
• 1-2 years experience in long term care preferred.
• Possesses effective written and verbal communication skills.
• Good physical and mental health.
• Is capable of following oral and written instructions.
• Training, knowledge and experience which allows for general supervision of responsibilities.
• Possesses good organizational skills.