Social Services Designee/PRSC

Westland a Villa Center; Westland (MI); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Daily pay

401(k) with company match

Medical Insurance

Dental, Vision & Disability insurance

EAP

Job summary

Westland A Villa Center in Michigan is seeking a Social Services Designee/PRSC to support skilled nursing residents with person-centered social, emotional, and psychological needs, promoting growth and dignity.

You will coordinate admissions and discharges, discuss advanced directives and powers of attorney, document plans, and work with the Case Manager to arrange home care and post-discharge services, ensuring timely, respectful care.

Qualifications

• Ability to read, write, and communicate in English.
• Strong verbal and written communication skills to perform the tasks required.

Responsibilities

• Keeps informed about new and existing community resources.
• Communicates daily with staff regarding admissions and discharges to various units, facilities, hospitals, community and home.
• Demonstrates knowledge of regulations / standards and ability to discuss with resident and/or resident representative concerning choices for advanced directives, financial power of attorney, guardianship, surrogate decision.
• Demonstrates competence in facility abuse prevention program. Identifies, reports, investigates and initiates appropriate interventions according to policy and laws.
• Documents discharge planning as an ongoing review. Initiates ongoing communication with the resident and family to assess discharge needs.
• Treats residents and families with respect and dignity. Addresses psychosocial, cultural, ethnic and religious/spiritual needs.
• Knowledge of advanced directives/POLST and end-of-life care discussions.
• Knowledge of resident’s financial status, diagnosis and discharge needs; cooperates with Case Manager with insurance.
• Home care needs met by discharge, with arrangements completed 24 hours prior to discharge when date is known.
• Completes all required assessments and documentation per resident in a timely manner.
• All other duties as assigned.

Skills

English literacy

Communication skills

Education

High school diploma

Job description

Westland A Villa Center is seeking a Social Services Designee/PRSC to join their team! The Social Services Designee/PRSC will provide person centered social, emotional and psychological needs of skilled nursing residents; promoting continued growth and development to the individual’s full potential.

Social Services Designee/PRSC Duties and Responsibilities:

• Keeps informed about new and existing community resources.

• Communicates daily with staff regarding admissions and discharges to various units, facilities, hospitals, community and home.

• Demonstrates knowledge of regulations / standards and ability to discuss with resident and or resident representative concerning choices for advanced directives, financial power of attorney, guardianship, surrogate decision.

• Demonstrates competence in facility abuse prevention program. Is capable of identifying, reporting, investigating and initiating appropriate interventions according to facility policy and procedures and state and federal related laws.

• Documents discharge planning as an ongoing review. Initiates ongoing communication with the resident and resident’s family to assess discharge needs.

• Treats residents and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of residents and their families.

• Has knowledge of the advanced directives / POLST and ability to discuss with resident, resident family or resident representative end of life care, palliative care and hospice.

• Is knowledgeable of resident’s financial status, diagnosis and discharge needs. Based on individual needs cooperates with Case Manager’s activities with insurance company.

• Is responsible for home care needs being met by the time of discharge, with a goal of arrangements completed 24 hours prior to discharge when date of discharge is known.

• Completes all required assessments and documentation per resident in a timely manner.

• All other duties as assigned.

Social Services Designee/PRSCSkills and Abilities:

• Ability to read, write, and communicate in English.

• Strong verbal and written communication skills to perform the tasks required.

Social Services Designee/PRSC Education and Experience:

• Must have a high school diploma or equivalent.

• Experience working with geriatric residents is preferred.

• Working knowledge of criteria for Medicare, Medicaid, HMO and private insurance coverage.

• Knowledge of accrediting organization standards, IDPH regulations, state and federal regulations related to skilled care facilities.

Physical Requirements:

• Must be able to move intermittently throughout the workday.

• Must be able to push, pull move and/or lift a minimum of 25 pounds to a minimum. height of 5 feet and be able to push, pull, move and/or carry such weight a minimum distance of 50 feet.

• May be necessary to assist in the evacuation of residents during emergency situationsLimited potential for exposure to environmental hazards.

Villa Healthcare Benefits:

• Daily Pay & Competitive Compensation

• Tuition Reimbursement Program

• 401(k) with company match

• Medical Insurance

• Dental, Vision, and Disability insurance

• Employee Assistance Program (EAP)

• Access to Villa Perks, an Employee Discount Program

• Innovative Training Programs

• Opportunity for Growth and Advancement

• MI Bill 690 incentive eligible

• Paid Time Off

• And much more!

*The above company benefits apply to full-time employees working 30 or more hours per week. Eligibility for specific benefits may vary depending on employment status and location.

Why Villa?

At Villa, we believe great care begins with how we treat our people. When our team members feel supported, respected, and empowered, better outcomes follow for residents and their families.

Whether you're at the bedside or behind the scenes, your work matters here because every role contributes to someone’s comfort, dignity, and healing. When you join Villa, you are not just building a career. You are becoming part of a team united by purpose.

We support our team members through mentorship, professional development, and a culture built on collaboration, trust, and growth, so you can continue to learn, contribute, and make a meaningful impact.

Villa Healthcare has a long and successful history of providing both short- and long-term skilled nursing care. We are committed to personalized, integrated care that considers the total well-being of every guest and their family members and goes beyond simply meeting expectations. This commitment is reflected in our empathetic and respectful culture, where we honor individual preferences and needs so each guest can feel at home while working toward optimal health outcomes.

At Villa, we believe in making people better, and our B.E.T.T.E.R. Service Excellence Code of Conduct guides how we show up every day. As a member of the Villa team, employees are expected to uphold these standards by Being welcoming to all, Establishing meaningful relationships, demonstrating Trust and respect, supporting Teamwork, Engaging and communicating openly, and Recognizing one another’s contributions.

Villa Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.