Social Services Designee/PRSC

Citadel Healthcare LLC; Rockford (IL); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Daily Pay & Competitive Compensation

401(k) with company match

Medical Insurance

Dental, Vision, and Disability

Employee Assistance Program (EAP)

Employee Discount Program

Innovative Training Programs

Opportunity for Growth and Advancement

Paid Time Off

Job summary

Citadel Healthcare LLC seeks a Social Services Designee/PRSC to support The Citadel at Saint Anne Place in Rockford, IL. You will provide person-centered social, emotional, and psychological support to skilled nursing residents, promoting growth and full potential.

Responsibilities include coordinating admissions and discharges, guiding directives and powers of attorney, and ensuring compliance with state and federal laws. Strong communication and regulatory knowledge are essential.

Qualifications

• Must have a high school diploma or equivalent.
• Experience working with geriatric residents is preferred.
• Working knowledge of Medicare, Medicaid, HMO and private insurance coverage.
• Knowledge of accrediting organization standards, IDPH regulations, state and federal regulations related to skilled care facilities.

Responsibilities

• Keeps informed about new and existing community resources.
• Communicates daily with staff regarding admissions and discharges to various units, facilities, hospitals, community and home.
• Discusses choices for advanced directives, financial power of attorney, guardianship, surrogate decision with resident and/or representative.
• Identifies, reports, investigates and initiates appropriate interventions according to policy and laws.
• Documents discharge planning as an ongoing review; initiates ongoing communication with resident and family to assess discharge needs.
• Addresses psychosocial, cultural, ethnic and religious/spiritual needs of residents and families.
• Discusses advanced directives / POLST and end of life care with resident/family.
• Cooperates with Case Manager regarding insurance and financial status for discharge needs.
• Ensures home care needs are met by discharge; aims for arrangements completed 24 hours prior to discharge.
• Completes all required assessments and documentation per resident in a timely manner.
• All other duties as assigned.

Skills

English proficiency

Education

High school diploma or equivalent

Job description

The Citadel at Saint Anne Place is seeking a Social Services Designee/PRSC to join their team! The Social Services Designee/PRSC will provide person centered social, emotional and psychological needs of skilled nursing residents; promoting continued growth and development to the individual's full potential.

Don't miss out on this incredible opportunity to join the Citadel Healthcare team and make a real difference in the lives of others.

Social Services Designee/PRSC Duties and Responsibilities:

• Keeps informed about new and existing community resources.
• Communicates daily with staff regarding admissions and discharges to various units, facilities, hospitals, community and home.
• Demonstrates knowledge of regulations / standards and ability to discuss with resident and or resident representative concerning choices for advanced directives, financial power of attorney, guardianship, surrogate decision.
• Demonstrates competence in facility abuse prevention program. Is capable of identifying, reporting, investigating and initiating appropriate interventions according to facility policy and procedures and state and federal related laws.
• Documents discharge planning as an ongoing review. Initiates ongoing communication with the resident and resident's family to assess discharge needs.
• Treats residents and their families with respect and dignity. Identifies and addresses psychosocial, cultural, ethnic and religious/spiritual needs of residents and their families.
• Has knowledge of the advanced directives / POLST and ability to discuss with resident, resident family or resident representative end of life care, palliative care and hospice.
• Is knowledgeable of resident's financial status, diagnosis and discharge needs. Based on individual needs cooperates with Case Manager's activities with insurance company.
• Is responsible for home care needs being met by the time of discharge, with a goal of arrangements completed 24 hours prior to discharge when date of discharge is known.
• Completes all required assessments and documentation per resident in a timely manner.
• All other duties as assigned.

Social Services Designee/PRSCSkills and Abilities:

• Ability to read, write, and communicate in English.
• Strong verbal and written communication skills to perform the tasks required.

Social Services Designee/PRSC Education and Experience:

• Must have a high school diploma or equivalent.
• Experience working with geriatric residents is preferred.
• Working knowledge of criteria for Medicare, Medicaid, HMO and private insurance coverage.
• Knowledge of accrediting organization standards, IDPH regulations, state and federal regulations related to skilled care facilities.

Physical Requirements:

• Must be able to move intermittently throughout the workday.
• Must be able to push, pull move and/or lift a minimum of 25 pounds to a minimum. height of 5 feet and be able to push, pull, move and/or carry such weight a minimum distance of 50 feet.
• May be necessary to assist in the evacuation of residents during emergency situationsLimited potential for exposure to environmental hazards.

Citadel Healthcare Full-Time Benefits:

• Daily Pay & Competitive Compensation
• 401(k) with company match
• Medical Insurance
• Dental, Vision, and Disability insurance
• Employee Assistance Program (EAP)
• Employee Discount Program
• Innovative Training Programs
• Opportunity for Growth and Advancement
• Paid Time Off
• And much more!

Why Citadel?

At Citadel, it's personal. We're more than a workplace. We're a community of caregivers, leaders, and changemakers who show up every day with heart and purpose. Whether you're at the bedside or behind the scenes, your work matters here because every role contributes to someone's comfort, dignity, and healing. When you join Citadel, you're not just building a career. You're becoming part of something bigger.

We've been honored as a Certified Great Place to Work for three years in a row and named one of Fortune's Best Workplaces in Aging Services, but the real reward is the difference we make together. Our people are the heart of our mission, and we invest in you with mentorship, growth opportunities, and a culture that sees you, supports you, and celebrates your impact.

Citadel Healthcare has a long and successful history of providing long and short-term skilled nursing care. At Citadel, we are committed to personalized, integrated care that factors in the total well-being of every guest and their family members, and that does not just meet, but exceeds, their expectations. As part of this empathetic, respectful culture of care, we are dedicated to meeting individual preferences and needs in order to help each guest feel at home and achieve an optimal health outcome- our number one goal.

Citadel Healthcare has been nominated as a Great Place to Work.

We don’t offer care for you-we care about you.

Citadel Healthcare Facilities are Equal Opportunity Employers and do not discriminate based on any protected right such as race, color, nationality, gender, age, disability or any protected applicable right under the National Labor Relations Act.