Social Services Designee

Northgate Care Center; Iowa (LA); On-site; USD 42,000 - 62,000; Full time

Job summary

Northgate Care Center is seeking a Social Worker to ensure the medically related emotional and social needs of Guests are met in accordance with federal, state, and local regulations. You will coordinate admissions, discharges, and care planning while engaging with families and community resources to support Guest well-being.

Responsibilities include psychosocial assessments, interdisciplinary team participation, and ongoing consultation to enhance guest-centered care, dignity, and quality of

Responsibilities

• Keeps up-to-date evaluation documentation on Guests that complies with Federal, State, and Local regulations.
• Develops a comprehensive social history and psychosocial assessment including problems, strengths, preferences and care plan implications.
• Orients Guests and families to the facility, services, limitations, and Guests' rights.
• Attends care conferences and identifies psychosocial needs for inclusion in the care plan.
• Assists with coordination, intake, admission and Guest transfer within the facility.
• Discusses facility rules with Guests’ families and answers questions about these rules.
• Coordinates inspection of Guest belongings for labeling and inventory.
• Attends Interdisciplinary Team and Unit Care conferences and supervises psychosocial group implementation and documentation.
• Completes mandatory documentation within required timelines.
• Provides consultations to Guests to discuss problems and aids in solutions.
• Mediates issues among Guests, families and staff.
• Maintains knowledge of community resources and makes referrals for unmet needs.
• Develops a comprehensive discharge plan in collaboration with Guests and staff.
• Provides informal counseling to address problems affecting socialization and activity participation.
• Maintains an organized Social Services filing system.
• Reports hazardous conditions, damaged equipment, accidents and supply issues to appropriate personnel.
• Ensures infection control and standard precautions are maintained at all times.
• Adheres to safety precautions when performing tasks and using equipment and supplies.
• Maintains Guests’ comfort, privacy and dignity with warmth, respect and care.
• Communicates effectively and tactfully with Guests, visitors, families, peers and supervisors.
• Ensures each Guest receives person-centered care.
• Responds promptly to call lights in Guest care areas.
• Attends departmental meetings and in-services as directed.
• Recognizes involvement in Quality Assurance and Performance Improvement (QAPI) efforts.
• Attends trainings to build understanding of QAPI.
• Carries out QAPI roles and responsibilities as assigned.
• Follows policies and procedures supporting QAPI efforts.
• Shares opportunities for improvement with leadership.
• Communicates positive QAPI outcomes to leadership and addresses barriers to project success.
• Supports QAPI efforts through actions and attitudes aligned with findings.

Job description

In keeping with our organization’s goal of improving the lives of the Guests we serve, the Social Worker ensures that the medically related emotional and social needs of the Guests are met and maintained on an individual basis and in accordance with current federal, state, and local regulations.

Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. Responsible for keeping up-to-date evaluation documentation on each Guest’s activities at the facility which complies with Federal, State, and Local regulations.

2. Develops a comprehensive social history and psychosocial assessment that includes the Guest's problems and strengths and preferences, including cultural, religious, and ethnic background and implications for the care plan.

3. Orients Guests and families to the facility, its services, its service limitations and Guests' rights.

4. Attends scheduled care conferences and identifies and interprets psychosocial needs of Guests for inclusion in the care plan, addressing in particular issues of schedule, treatment and environment that express and reinforce individuality and identity.

5. Assists with the coordination, intake, admission and Guest transfer within the facility.

6. Discusses the facility rules and regulations with Guests’ families and responds to questions with regard to these rules.

7. Coordinates the inspection of Guest’s belongings to ensure they are properly labeled and inventoried.

8. Attends Interdisciplinary Team and Unit Care conferences, Assesses Guests for psychosocial groups, and supervises implementation and documentation.

9. Completes mandatory documentation within timelines established by applicable regulations.

10. Provides consultation to Guests on a regular or as needed basis to discuss problems encountered by Guests and assists with the implementation of solutions.

11. Mediates issues that arise among Guests, families and staff. Social Services Designee

12. Provides linkage with appropriate community resources by maintaining knowledge of other systems, making referrals and identifying unmet needs (e.g., recreational transportation, adaptive phone equipment, etc.)

13. Develops a comprehensive discharge plan in collaboration with Guests, Guests' families, multidisciplinary staff, and referral agencies.

14. Provides informal counseling when needed to uncover any problems which might interfere with the Guests’ socialization and participation in activities.

15. Establishes, develops, maintains and updates filing system for the Social Services Department.

16. Reports all hazardous conditions, damaged equipment, accidents/incidents and supply issues to appropriate persons.

17. Assure that established infection control and prevention practices and standard precautions are maintained at all times.

18. Follows established safety precautions when preforming tasks and using equipment and supplies.

19. Maintains the comfort, privacy and dignity of Guests and interacts with them in a manner that displays warmth, respect and promotes a caring environment.

20. Communicates and interacts effectively and tactfully with Guests, visitors, families, peers and supervisors.

21. Ensure each Guest receives person centered care.

22. Answers and respond to call lights promptly and courteously when working in Guest care areas.

23. Attend and participate in departmental meetings and in-services as directed.

24. Recognize your role as part of the Quality Assurance and Performance Improvement (QAPI) efforts of your organization.

25. Attend trainings to build understanding and capacity to undertake QAPI work.

26. Carry out QAPI roles and responsibilities as assigned.

27. Follow established policies and procedures in support of QAPI efforts.

28. Any noted opportunities for improvement will be shared with leadership in the organization.

29. Communicate to leadership upon witnessing a positive outcome of a QAPI project or detecting barriers preventing project success.

30. Support QAPI efforts both verbally and non-verbally (i.e., via actions and attitude), including adjusting performance and practice in accordance with QAPI initiatives and findings.

31. Participate in compliance trainings as scheduled and adhere to compliance plan.