Social Services Coordinator - Evenings

Hancock Health; Greenfield (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

Hancock Health in Greenfield, Indiana is seeking a licensed social worker to provide case management, advocacy, and crisis intervention within the hospital’s social services unit. You will collaborate with maternity care, outpatient, and inpatient teams to support patients and families while ensuring quality documentation and compliance.

The role requires a Master’s in Social Work, LSW eligibility and timely licensure, and strong communication and cultural competence to navigate diverse patient

Qualifications

• Master's degree in social work required.
• LSW eligibility and active status requirements described in the posting.
• Experience in case management and social services preferred.

Responsibilities

• Provide case management and coordination for social work patients.
• Support DCS, APS, and SANE collaborations and crisis interventions.
• Document thoroughly in EMR and communicate with care teams.

Skills

Case management

Crisis intervention

Advocacy

Communication

Cultural competence

Education

Master's degree in social work

Tools

EMR systems

Job description

Qualifications

• Pursue advocacy with and on behalf of vulnerable and oppressed individuals and groups of people.
• Treat individuals with respect, dignity and is mindful of individual differences and culture and ethnic diversity.
• Will act honestly, responsibly and promote ethical practices on the part of Hancock Health.
• Will practice within the area of competence and develop and enhance professional expertise.
• Will ensure accurate and timely documentation in addition to internal and external communication.

Job Specific Core Competencies

• Pursue advocacy with and on behalf of vulnerable and oppressed individuals and groups of people.
• Treat individuals with respect, dignity and is mindful of individual differences and culture and ethnic diversity.
• Will act honestly, responsibly and promote ethical practices on the part of Hancock Health.
• Will practice within the area of competence and develop and enhance professional expertise.
• Will ensure accurate and timely documentation in addition to internal and external communication.

Essential Functions and Responsibilities

• Provides support to the Hancock Health emergency room related to DCS, APS, Spiritual Care Collaboration, and SANE.
• Provides case management, education and support within the Andis Women's and Children's Unit related to DCS, NAS reporting, support for parents of infant loss, collaboration with the maternity care companion, and adoption services.
• Provides support to hospital outpatient departments as needed.
• Supports other inpatient units upon request, related to SUD assessments, referrals, placement, crisis mental health assessments, EDO, and social services consults.
• Completes case management and/or biopsychosocial assessments for patients of Hancock Health to identify SDOH needs and provide referrals to community resources to address such needs not limited to housing, food, financial, transportation, safety, medical care.
• Coordinates with Aspire to ensure Psychiatric Risk Assessments are completed for at-risk individuals to determine level of care, provides recommendation for Psychiatric placement in collaboration with medical staff, and completes placement as needed with inpatient acute stabilization.
• Provides Crisis Intervention and utilizes de-escalation skills to address concerns.
• Will arrange transportation services for patients identified as needing transportation support from Hancock Health.
• Develops and maintains thorough knowledge of referral resources throughout the service area as well as developing and maintaining positive working relationships with identified resource groups.
• Provides in-service education and consultation in understanding the social and emotional factors related to health problems for members of the health care team.
• Maintains social service program through ongoing development, implementation and/or revision of policies, procedures, and guidelines for social services.
• Participates in Quality Improvement activities as identified.
• Maintains accurate and timely records and documentation within identified EMR according to department policy.
• Provides mentorship and oversight of Social Work students.
• Adheres to Hancock Regional Hospital Code of Ethics, thereby exemplifying the hospital's values.

Expected Behaviors

• Remains calm, supportive, and practices de-escalation skills in crises and other stressful situations.
• Communicates effectively with patients, families, medical staff, community agencies and team members.
• Practices culturally competent behavior including awareness of DEIB and person first language.

Mandatory License/Registration/Certification

• CPR

Certification/License

• License eligible as LSW.
• Active Temporary LSW required within 90 days of hire
• Active LSW required within one year of temporary licensure of hire date

Additional Licensure/Credential Requirements

• Master's degree in social work required.

Skills

Preferred

• Critical Incident Stress Management Cert

Behaviors

Preferred

• Innovative: Consistently introduces new ideas and demonstrates original thinking
• Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

• Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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