Social Services Coordinator-Charter House

Mayo Clinic; Rochester (MN); On-site; USD 34,440 - 50,971; Full time

Job summary

Mayo Clinic in Minnesota seeks a Social Services Coordinator to coordinate care planning, psychosocial assessments, admissions and discharge processes, collaborating with residents, families and interdisciplinary teams to ensure appropriate services and support.

The role requires knowledge of community resources, regulatory requirements, and payer programs, plus strong communication and problem‑solving skills to adapt to changing situations.

Qualifications

• Bachelor's degree from an accredited college or university in Social Services or Social Work.
• Experience in healthcare setting, preferably post‑acute rehab or long‑term care.
• Preferred Minnesota Board of Social Work license (LSW).
• One year of work experience in Long Term Care or Home Health is preferred.

Responsibilities

• Coordinate care planning, psychosocial assessments, admissions, and discharge processes with residents, families, and interdisciplinary teams.
• Maintain knowledge of community resources, regulatory requirements, and third‑party payer programs; facilitate care conferences and develop resident care plans.
• Collaborate with others, demonstrate strong communication and problem‑solving; adapt to unpredictable situations.

Skills

Strong communication skills

Education

Bachelor's degree in Social Services or Social Work

Job description

Benefits Highlights

• Medical: Multiple plan options.
• Dental: Delta Dental or reimbursement account for flexible coverage.
• Vision: Affordable plan with national network.
• Pre‑Tax Savings: HSA and FSAs for eligible expenses.
• Retirement: Competitive retirement package to secure your future.

Responsibilities

A Social Services Coordinator coordinates care planning, psychosocial assessments, admissions, and discharge processes by collaborating with interdisciplinary teams, residents, and families to ensure appropriate services, referrals, and support are in place.

Maintains knowledge of community resources, regulatory requirements, and third‑party payer programs, while facilitating care conferences, developing resident care plans, and providing education on resident rights, psychosocial needs, and related topics.

Must be able to work in collaboration with others, be knowledgeable about Medicare and other third‑party payors, possess good communication and human‑relation skills, and demonstrate strong problem‑solving ability while adapting to unpredictable situations.

Qualifications

• Bachelor's degree from an accredited college or university in Social Services or Social Work.
• Prior experience working in a group setting in healthcare, preferably post‑acute rehabilitation and/or long‑term care.
• Preferred license by the Minnesota Board of Social Work at a minimum an LSW (Licensed Social Worker).
• Candidates who have recently taken the Minnesota Board of Social Work license test or have a scheduled test date may apply.
• One year of work experience in Long Term Care or Home Health is preferred.

This vacancy is not eligible for sponsorship; we will not sponsor or transfer visas for this position. Mayo Clinic does not participate in the F‑1 STEM OPT extension program.

Compensation Detail

$25.42 - $36.85 / hour

Benefits Eligible

Yes

Schedule

Full Time, Monday‑Friday; Hours are generally 8:00am‑4:30pm.

Site Description

Just as our reputation has spread beyond our Minnesota roots, so have our locations. Employees are located at our three major campuses in Phoenix/Scottsdale, Arizona; Jacksonville, Florida; Rochester, Minnesota; and at Mayo Clinic Health System campuses throughout Midwestern communities, and at our international locations.

Equal Opportunity

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or disability status. Mayo Clinic participates in E‑Verify and may provide the Social Security Administration and, if necessary, the Department of Homeland Security with information from each new employee's Form I‑9 to confirm work authorization.