Social Services Associate

Holland America-Princess (Holland America Dawson City Inn); Kenai (AK); On-site; USD 42,000 - 54,000; Full time

Job summary

The Kenai Peninsula Youth Facility in Kenai, Alaska is seeking a Social Services Associate to support Juvenile Probation Officers with clerical tasks and limited intake duties. You will establish and maintain case files and JOMIS records to meet compliance guidelines.

Responsibilities include managing office supplies, timesheets, travel bookings, and other duties as assigned. This is a full-time, Monday through Friday position with a 7.5-hour workday at the Kenai facility.

Qualifications

• One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services.
• Some positions require a valid Alaska driver's license, a background check, and fingerprinting.
• Background check includes state and FBI fingerprint-based screening.

Responsibilities

• Assist Juvenile Probation Officers with clerical/support services and limited intake and field supervision duties.
• Establish and maintain case files and Juvenile Offender Management Information System files to meet compliance guidelines.
• Maintain office supplies and equipment, assist with timesheets, travel booking, and other duties as assigned.

Skills

Integrity/Honesty

Interpersonal Skills

Stress Tolerance

Flexibility

Job description

Job Description

This position is open to Alaska Residents only.

Please check our residency definition to determine if you qualify.

The Division of Juvenile Justice is recruiting to fill a Social Services Associate position located in Kenai at the Kenai Peninsula Youth Facility.

What you will be doing

Assisting Juvenile Probation Officers by providing a full range of clerical/support services and limited intake and field supervision duties. Establish and maintain case files and Juvenile Offender Management Information System files to meet compliance guidelines. Maintain office supplies and equipment, assist with timesheets, travel booking, and other duties as assigned.

Our organization, mission, and culture

• Prioritizing Safety – of our youth, staff, families, and communities
• Responsiveness – providing timely response to youth, families, victims, staff, and justice partners.
• Professional Relationships – recognizing that successful treatment services provided to our clients, coworkers, victims, and others rely on positive, respectful, and collaborative relationships and a spirit of inclusiveness.
• Dedication – doing the right things for the right reasons and modeling relentless integrity and leadership.
• Respect – for the inherent value of each person's unique strengths and individual differences.

The benefits of joining our team

Our team is committed to making a meaningful difference in youths’ lives using cutting‑edge, evidence‑based, and trauma informed practices. Our staff work closely with the courts to hold youth accountable, victims of juvenile offenses to repair the harm caused, and with youths’ families and the broader community to monitor youth and create an environment where youth can thrive. We take pride in working closely with the local entities including law enforcement, the court, attorneys, the school district, and many residential‑and community‑based treatment providers. We believe in enhancing the strengths of our staff by promoting training and professional development. Take advantage of a unique opportunity to learn and grow professionally while serving Alaska’s youth and families and making our communities better.

The working environment you can expect

This position is co‑located with the Kenai Peninsula Youth Facility, a 24‑hour juvenile detention facility, located at 405 Marathon Rd Kenai AK. The Kenai Juvenile Probation Office is comprised of four probation officers and one supervisor. In addition to the office covering the surrounding smaller communities of Sterling, Nikiski, Kasilof, and Clam Gulch, the office covers Homer and their surrounding communities and Seward. This is a full‑time position, Monday through Friday, with a 7.5‑hour workday. Social Services Associates may have the opportunity to travel in‑and out‑of‑state periodically to assist in the duties of the office.

Who we are looking for

In addition to the Minimum Qualifications below, we are looking for a candidate with the following competencies:

• Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
• Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
• Stress Tolerance: Deals calmly and effectively with high stress situations (for example, tight deadlines, hostile individuals, emergency situations, dangerous situations).
• Flexibility: Is open to change and new information; adapts behavior or work methods in response to new information, changing conditions, or unexpected obstacles; effectively deals with uncertainty.

A cover letter is NOT required for this position.

Your complete application, including supplemental questions, will be used to determine which applicants will advance to the interview phase of the recruitment and selection process.

Minimum Qualifications

One year of any combination of postsecondary or vocational education and/or experience in assisting clients, customers, the general public, or other staff in the explanation and application of guidelines, policies, or services.

Special Note

Some positions require a valid Alaska driver's license, a background check, and fingerprinting. These requirements will be indicated at the time of recruitment.

Additional Required Information

At time of interview applicant must submit

• Copy of transcripts if using to meet MQs (unofficial are okay, please ensure that the institution name/URL is listed on the transcripts).
• Three (3) names & phone numbers of professional references.
• Two (2) performance evaluations from previous employers, if available.

Background Check

The successful candidate must pass a comprehensive background investigation, which includes a state and FBI fingerprint‑based background check.