Social Services Assistant

Covenant Retirement Communities & Covenant Care; United States; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

PTO & Holidays

403(b) match

Job summary

Covenant Living seeks a Social Services Assistant to coordinate social services for residents across multiple levels of care and their families.

You will participate in assessments, advocate for residents, and assist with inter-facility transfers while maintaining resident confidentiality and documentation. Prior experience in social services is preferred, with emphasis on communication and organization within a healthcare setting.

Qualifications

• Effective communication, organizational skills, and interpersonal abilities.
• Strong documentation skills and ability to maintain updated files and progress notes.
• Understanding and following confidentiality policies for resident information.

Responsibilities

• Assist as the facility representative with prospective residents, families and discharge planners for skilled nursing care.
• Orient residents to the facility and services and support admission processes.
• Record admission data including social, medical and financial information; address questions and family adjustments.
• Maintain documentation in the resident health record related to social services in the care plan.
• Participate in care planning meetings and coordinate with hospital discharge planners for continuity of care.
• Support residents and families in selecting physicians and communicating with departments about admissions.

Skills

Communication

Documentation

Interpersonal

Confidentiality

Education

High School Diploma

Associates Degree

Certifications

Tools

EHR systems

Job description

We Are Inspired to Serve. Join us! Part of a nationwide family of Continuing Care Retirement Communities is seeking a Social Services Assistant. This position is responsible for directing the social service functions which include the planning, development and implementation of appropriate programs designed to address the emotional and psychological needs of campus residents in multiple levels of care and their families. This position is responsible for actively participating in the resident assessment process and in assisting the facilitating of inter-facility transfers. This position serves as a resident advocate within the campus.

ESSENTIAL RESPONSIBILITIES

• Assist as the facility representative with prospective residents, families and discharge planners for persons in need of skilled nursing care.
• Assist with orientation of residents to the skilled nursing facility and services.
• Collect and accurately record admission data including social, medical and financial information and address questions and concerns and family adjustment.
• Maintain current documentation in resident's health record as it relates to the social services care component of the comprehensive care plan for each resident as identified by the interdisciplinary team.
• Participate in resident care planning meetings for ongoing departmental communication and problem-solving of delivery of Social Services to residents and families.
• Maintain contact with hospital discharge planners to assure continuity of care and continued physician service upon transfer.
• Assist residents and/or families in selecting new physicians as necessary.
• Assist in the communication of appropriate information to departments regarding admission or discharge.
• Assure that appropriate care plan documentation as required by regulations and need is complete.

EDUCATION AND WORK EXPERIENCE

• Required Degree: High School Diploma or the equivalent
• Preferred Degree: Associates Degree
• Certificate(s): Certifications in related areas are highly desirable.
• Experience: Entry Level

KNOWLEDGE, SKILLS, AND ABILITY

• Effective communication, organizational skills, and interpersonal skills
• Strong documentation skills, keep files updated, establish progress reports and collaborate with others in your filed to organize a comprehensive treatment or management plan for clients/patients.
• Understand and follow all regulatory and corporate policies related to confidentiality of the resident's medical, financial and personal information.

PHYSICAL REQUIREMENTS

• Sufficient physical ability and mobility to work in an office/community setting. Ability to stand or sit for prolonged periods of time.
• Ability to occasionally stoop, bend, kneel, crouch, reach, and twist.
• Ability to lift, carry, push, and/or pull light to moderate amounts of weight up to 50 lbs.
• Ability to operate various equipment base on department and weather conditions
• Engaging in repetitive movements of wrists, hands, and fingers – typing and/or writing.
• Clarity of Vision: For near visual acuity Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers.
• For far visual acuity, Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well.
• For peripheral vision, observing an area that can be seen up and down or to right or left while eyes are fixed on a given point.

Compensation Pay Range

Pay Range: $17.52 - $23.06 per hour

Reasonable Pay Estimate A reasonable estimate of the pay range for this position is $17.52 - $23.06 per hour. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

Benefits

For full time employees, we offer a generous benefits package that includes: Medical, dental and vision insurance Employer paid group term life and disability Paid Time Off (PTO) & six paid holidays 403(b) with a 3% employer match Fitness center use at most facilities. Various voluntary benefits: Life, AD&D Tuition assistance and scholarships Employee assistance program Legal services, home/auto insurance, discount purchasing program Pet Insurance

Equal Opportunity & Company Information

For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org. Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.

Covenant Living & CovenantCare at Home are faith-based Continuing Care Retirement Community (CCRC) & Home Health organization. From the establishment of our first community - Covenant Home of Chicago in 1886 - to becoming the fifth-largest not-for-profit CCRC sponsor in the LeadingAge Ziegler Top 150, our goal has been to provide