Social Services Assistant

Life Care Centers of America; Riverview (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Life Care Centers of America in Michigan seeks a Social Services Assistant to support the Social Services department, addressing patients' emotional and social needs in line with laws and Life Care standards. The role emphasizes collaboration with care teams and ensuring compassionate, compliant service.

The assistant prepares documentation, assists social workers, and helps families navigate resources, while upholding confidentiality and professional conduct daily.

Qualifications

• High school diploma or equivalent is required.
• Experience in health care or social services is preferred.
• Ability to interpret department programs, policies, and procedures.

Responsibilities

• Assist the social services program to meet patients' medically related social and emotional needs.
• Document accurately and timely according to state law.
• Support patients and families through education and liaison with community agencies.

Skills

Independent decision making

Knowledge of laws and guidelines

Confidentiality

Professionalism

Harassment/compliance awareness

Education

High school graduate or equivalent

Job description

Live the Mission

Position Summary

The Social Services Assistant provides assistance to the Social Services department to ensure all medically related emotional and social needs of patients are met in accordance with all applicable laws, regulations, and Life Care standards.

Education, Experience, And Licensure Requirements

• High school graduate or equivalent


• Prior health care experience preferred

Specific Job Requirements

• Make independent decisions when circumstances warrant such action


• Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility


• Implement and interpret the programs, goals, objectives, policies, and procedures of the department


• Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation


• Maintains professional working relationships with all associates, vendors, etc.


• Maintains confidentiality of all proprietary and/or confidential information


• Understand and follow company policies including harassment and compliance procedures


• Displays integrity and professionalism by adhering to Life Care’s Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training

Essential Functions

• Assist with the social services program to meet the medically related social and emotional needs of patients as well as Federal, State, corporate, and division guidelines


• Document appropriately and timely, according to State law


• Assist social worker(s) in supporting patients and families through education, financial planning assistance, liaison with community agencies, etc.


• Exhibit excellent customer service and a positive attitude towards patients


• Assist in the evacuation of patients


• Demonstrate dependable, regular attendance


• Concentrate and use reasoning skills and good judgment


• Communicate and function productively on an interdisciplinary team


• Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours


• Read, write, speak, and understand the English language

An Equal Opportunity Employer