Social Service Designee

PACS Group; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

PACS Group seeks a dedicated Social Services Coordinator to assist in planning, developing, organizing, and directing our facility's social service programs. You will work with administration and medical staff to ensure residents receive comprehensive social and emotional support aligned with federal, state, and local standards.

The role emphasizes coordinating with other departments, documenting progress, and guiding discharge planning while ensuring residents and families understand

Qualifications

• Minimum high school diploma; associate or bachelor’s degree preferred but not required.
• Ability to read, analyze, and interpret general business materials and regulations.
• Ability to write reports and correspondence; present information to managers and staff.
• Strong interpersonal and problem-solving skills essential for coordinating social services.

Responsibilities

• Assist Social Service Director in planning and directing social service programs.
• Meet with administration and staff to plan social services.
• Develop, administer, and coordinate department policies and procedures.
• Review policies annually and propose changes.
• Identify residents' medically related social and emotional needs.

Skills

Communication skills

Reading & writing

Problem solving

Interpersonal skills

Education

High school diploma

Associate or Bachelor's Degree preferred

Job description

General Purpose

The primary purpose of your job position is to assist in planning, developing, organizing, implementing, evaluating, and directing our facility's social service programs in accordance with current existing federal, state, and local standards, as well as our established policies and procedures, to assure that the medically related emotional and social needs of the resident are met/maintained on an individual basis.

Essential Duties

• Assist the Social Service Director/Consultant in the planning, developing, organizing, implementing, evaluating, and directing of the social service programs of this facility.
• Meet with administration, medical and nursing staff, and other related departments in planning social services, as directed
• Assist in the development, administering, and coordinating of department policies and procedures.
• Review department policies and procedures, at least annually, and participate in making recommended changes.
• Assist in developing and implementing policies and procedures for identifying the medically related social and emotional needs of the resident.
• Participate in community planning related to the interests of the facility and the services and needs of the resident and family.
• Assist residents in achieving the highest practicable level of self-care, independence and well-being.
• Assist with providing medically related social services so that the highest practicable physical, mental and psychosocial well-being of each resident is attained or maintained.
• Perform administrative requirements, such as completing necessary forms, reports, etc., and submitting such to the Director.
• Provide information to residents/families as to Medicare/Medicaid, and other financial assistance programs available to the resident.
• Provide consultation to members of our staff, community agencies, etc., in efforts to solve the needs and problems of the resident through the development of social service programs.
• Record and maintain regular Social Service progress notes indicating response to the treatment plan and/or adjustment to institutional life.
• Coordinate social service activities with other departments as necessary.
• Work with emotional problems including assisting resident/family with anxieties and stress caused by illness and admission to the facility, difficulties in coping with residual physical disabilities, fears related to helplessness and death, and the need for institutional and specialized care.
• Evaluate social and family information and assist in determining plan for social treatment.
• Meet with department personnel, on a regularly scheduled basis, to assist in identifying and correcting problem areas, and/or the improvement of services
• Assist in obtaining resources from community social, health and welfare agencies to meet the needs of the resident.
• Assist in making outpatient appointments as ordered and schedule on-site ancillary patient services to include optometry, podiatry, dentistry and psychiatric services.
• Assists in discharge planning with appropriate agencies, entities or individuals to include agency services, equipment and agency referrals.
• Develop and maintain a good working rapport with other departments within the facility, and outside community health, welfare and social agencies, to assure that social service programs can be properly maintained to meet the needs of the residents.
• Assist in the development of and participate in regularly scheduled orientation and in-service training programs in relation to the social, emotional and medical needs of the residents.
• Assist in the development of the department's budget.
• Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc.
• Maintain the confidentiality of all resident care information including protected health information. Report known or suspected incidents of unauthorized disclosure of such information.

Supervisory Requirements

This position has no supervisor responsibilities

Qualification

Education and/or Experience

Must possess, as a minimum, a high school diploma or its equivalent Associate or Bachelor's Degree preferred but not required.

Prior health-care experience preferred

Language Skills

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from managers and employees.

Mathematical Skills

• Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Physical Demands

The physical deman