SOCIAL PROGRAM COORDINATOR - APS & CHILD CARE

Summit County Munis Self‑Service Portal; Ohio; On-site; USD 55,000 - 75,000; Full time

Job summary

Summit County Munis Self-Service Portal seeks a Social Program Coordinator for APS & Child Care in Akron, OH. The role monitors delivery of social services, guides development and expansion of programs, and coordinates administration with local, state, and federal agencies.

Will liaise with providers and the public. Requires a BA in social/behavioral science or public administration and 2+ years of relevant experience.

Qualifications

• Completion of bachelor's degree in social or behavioral science or public administration, plus two (2) years of experience in service delivery in a social program area, or combination of related coursework and experience.

Responsibilities

• Provides support to Child Care Licensing and Adult Protectives Services programs, and supports implementation of programs, policies, and procedures for compliance with statutes and regulations.
• Provides initial and ongoing training for staff and ensures training for compliance for agency, county, and state.
• Serves as a backup for APS hotline and screening.
• Assists with coordination of records requests.
• Performs QA for APS hotline and caseloads.
• Performs QA for Child Care Licensing inspections and reviews database reports for case compliance.

Skills

Program coordination

Communication

Public relations

Budgeting

Policy analysis

Education

Bachelor's degree in social or behavioral science or public administration

Job description

SOCIAL PROGRAM COORDINATOR - APS & CHILD CARE

Job Description

General Overview

Under direction, monitors the delivery of various social, rehabilitative and/or medical services and programs within the community; provide technical assistance and guidance in the development, monitoring, streamlining, and/or expansion of services and programs; coordinates the administration and integration of programs and services and the monitoring of program compliance; consults with and serves as liaison with local, state, and federal government agencies/personnel community agencies, providers, and the general public. Performs other related duties as required.

Required Qualifications

Any combination of training and work experience which indicates possession of the skills, knowledge and abilities listed below.

Completion of bachelor's degree in social or behavioral science or public administration, plus two (2) years of experience in service delivery in a social program area, or combination of related coursework and experience.

Knowledge, Skills, and Abilities

Thorough knowledge of government structure and process; public relations; grants administration; budgeting; supervision. Comprehensive knowledge of agency, state, and federal rules, regulations, and laws governing program areas and components, departmental policies and procedures; social program planning; social program and policy analysis; management information, evaluation, and monitoring systems; available community resources. Ability to understand, interpret, and apply laws, rules and/or regulations to specific situations; deal with many variables and determine specific action; communicate effectively; develop effective working relationships; handle sensitive inquiries from and contacts with officials and the general public; prepare concise, meaningful, and accurate reports, (calculate fractions, decimals, and percentages); write and/or edit documents for publication; prepare and deliver speeches and presentations.

Job Duties

The duties listed below are intended to depict tasks performed by this classification.

• Provides support to the Child Care Licensing and Adult Protectives Services programs, and supports implementation of programs, policies, and procedures to ensure compliance with federal and state statutes and regulations.
• Provides initial and ongoing training for staff, ensures training for compliance for agency, county, and state.
• Serves as a backup for APS hotline and screening.
• Assists with coordination of records requests.
• Performs QA for APS hotline and caseloads.
• Performs QA for Child Care Licensing inspections, schedules and assigns childcare inspections, and reviews database reports to ensure case compliance.

Work Environment

The work environment characteristics described here are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work is performed in an office environment, and employee will be regularly exposed to normal hazards associated with an office environment. The employee may experience a client’s anger and frustrations.

Physical Demands

The physical demands described here are representative of those that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this position, the employee may be required to travel to and access the various work sites or other offices and agencies.
• Job is physically comfortable. Typically requires sitting, walking, standing, bending, keying, talking, hearing, seeing, and repetitive motions; use of hands to finger, handle, or feel.
• May occasionally be required to reach with hands and arms and climb or balance. The employee must regularly lift up to 10 pounds and occasionally lift and/or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and peripheral vision. Employees may not apply for vacancies of their own currently held job classification. Internal transfers will be subject to an updated background check.

Work Location

1180 South Main Street
Akron, Ohio 44301

Work Hours

Monday – Friday, 7:30 am - 4:00 pm or 8:00 am - 4:30 pm.
Some evening and weekend hours may be required.

Contact

For more information, please contact Program Manager, Lena Huff.