Social Media Manager

People, Technology & Processes, LLC; Tampa (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

People, Technology & Processes, LLC seeks a Social Media Manager to oversee English and multilingual social platforms for the command, driving content strategy, design, and analytics from MacDill AFB.

The role requires a SECRET clearance with TS/SCI eligibility, U.S. citizenship, and at least five years in social media management, plus a Bachelor's degree.

You will lead a regional team, ensure security across accounts, and develop posting frameworks aligned with SMART goals.

Qualifications

• Secret clearance at time of award, with eligibility for TS/SCI.
• U.S. citizenship; fluent English.
• Minimum five years of experience in a social media management role, with a Bachelor's degree in communications, marketing, or a related field.
• Proven ability to create engaging social media content aligned with command objectives.
• Strong understanding of SEO principles and proficiency with analytics tools such as Google Analytics and social media dashboards.

Responsibilities

• Oversee planning and execution of CCPA English and foreign-language social media platforms and supervise Regional Media Analysts on region-specific plans.
• Develop, synchronize, and publish frequent social media posts, maintaining consistent messaging during crisis events.
• Analyze performance data (viewership, followership, regional trends) and prepare monthly reports with insights and recommendations.
• Ensure security compliance across platforms and regularly review access protocols and account security.
• Develop and implement a comprehensive digital communication strategy with posting frameworks and SMART goals.
• Maintain a database of social media aliases of key individuals and organizations and provide real-time engagement recommendations.

Skills

Social media management

Content creation

SEO

Analytics tools

Crisis communication

Team supervision

Education

Bachelor's degree in communications, marketing, or related field

Tools

Google Analytics

Social media dashboards

Job description

DescriptionPosition Title

Social Media Manager

Location

MacDill AFB, FL.

Clearance required

SECRET clearance minimum, with eligibility for TS/SCI

Scope of Work

Oversees planning, creation, and management of CCPA English and foreign-language social media platforms, leading content strategy, creative design, technical upkeep, and analytics.

Responsibilities Include (but Are Not Limited To)

• Oversee planning and execution of CCPA English and foreign-language social media platforms and supervise Regional Media Analysts on region-specific plans.
• Develop, synchronize, and publish frequent social media posts, maintaining consistent messaging during crisis events.
• Analyze performance data (viewership, followership, regional trends) and prepare monthly reports with insights and recommendations.
• Ensure security compliance across platforms and regularly review access protocols and account security.
• Develop and implement a comprehensive digital communication strategy with posting frameworks and SMART goals.
• Maintain a database of social media aliases of key individuals and organizations and provide real-time engagement recommendations.

Qualifications

• Secret clearance at time of award, with eligibility for TS/SCI
• U.S. citizenship; fluent English
• Minimum five (5) years of experience in a social media management role, with a Bachelor's degree in communications, marketing, or a related field
• Proven ability to create engaging social media content aligned with command objectives
• Strong understanding of SEO principles and proficiency with analytics tools such as Google Analytics and social media dashboards