Social Media Manager

Tombras; Knoxville (TN); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Dog-friendly offices

Unlimited PTO

Generous parental leave

Medical coverage for employee + depend

Promotions from within

Job summary

Tombras in Knoxville seeks a Social Media Manager to oversee client relationships and lead project execution within a creative agency. You’ll guide social strategy, coordinate with internal teams, and ensure timely, on-budget delivery for client programs.

You will craft content, manage communities, track campaigns, and collaborate with clients to capitalize on social opportunities. Travel to shoots may be required.

Qualifications

• 1+ years in agency social media, account exec, or project management.
• Strong written and verbal communication and organizational skills.
• Passion for social media and pop culture; team player in fast-paced settings.

Responsibilities

• Develop client relationships and lead project implementation.
• Advise status of ongoing projects with internal teams and clients.
• Brainstorm tactics to achieve client objectives and manage social content.
• Create and post social content using best practices and SOW.
• Provide community and reputation management; respond to comments and messages.
• Travel to content shoots as needed.
• Perform other duties as assigned by account management.

Skills

Social media management

Client relationships

Communication

Team collaboration

Time management

Education

Advertising or Communications degree

Tools

Google Docs

Mac environment

Job description

Tombras, a 600+ person, full-service, national advertising agency with a digital mindset, is seeking a Social Media Manager.

You’ll be joining one of the top independent agencies in North America.Connecting Data & Creativity for Business Results® is working for our clients and creating a flywheel affect fueling both client and agency growth.You’ll be a part of a highly creative agency that has been recognized by AdAge, Adweek, Communication Arts, Fast Company, Forbes and Fortune. Tombras was recently named 2025 AdAge Agency of the year and 2024 AdAge Independent Agency of the Year.

Where you'll be working: Knoxville

What you will be doing:

• Responsible for developing strong client relationships, providing leadership with assigned clients regarding project implementation
• Interface with internal team and clients to advise status of on-going projects and ensure the smooth cooperation between resources, and the flow of the projects to track them on time, and on budget
• Participate in brainstorming and planning sessions to develop tactics that achieve client objectives
• Conduct competitive research to identify opportunities to capitalize on social trends that are relevant to our client’s needs and objectives
• Manage jobs related to social media content creation and posting
• Develop content and post social media content based on best practices and our SOW
• Work with clients to provide community management and reputation management by responding to comments, direct messages, and online reviews
• Travel to content shoots as needed
• Perform other related duties as required and assigned by account management

What you bring:

• 1+ years of Social Media Management/Account Executive/Project Management work in an agency with experience working with and managing creative teams and paid social media
• Strong written and verbal communication and organizational skills
• A passion for social media and pop culture
• You work well as a team player in a flexible, dynamic, and fast-paced environment
• Exceptional time management, attention to detail, proofreading and organizational skills
• Experience managing and tracking multi-phase projects
• Strong working knowledge of Google Docs and working in a Mac environment
• Equivalent experience or a degree in advertising, communications, or communication studies

Why you'll want to work at Tombras:

• Family - It comes first, on every list.Tombras has been family-run since day 1, we strive to facilitate a family-oriented environment rooted in supporting one another.
• Dog-friendly offices
• Unlimited PTO
• Generous parental leave for primary and non-primary caregivers
• Medical (PPO or High Deductible option) for employee + dependents
• A company culture of promotions from within and an atmosphere allowing for varied and rapid career development.

Tombras is proud to be an equal opportunity employer dedicated to pursuing and hiring a diverse workforce.

Tombras is an E-Verify employer and participates in the E-Verify program.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. Job may require traveling overnight, driving long distances as required and sitting for extended periods of time with occasional walking and standing and occasionally lifting or carrying articles weighing less than 10 pounds.

Remote employees must be based in the United States.