Social Media Creative Manager

Pattern; Lehi (UT); Hybrid; USD 60,000 - 85,000; Full time

Benefits offered by this job

Unlimited PTO

Paid Holidays

Onsite Fitness Center

Life Insurance

Casual Dress Code

Competitive Pay

Health Insurance

Vision Coverage

Dental Insurance

401(k) match

Job summary

Pattern seeks a Social Media Creative Manager to be the on-the-ground face of our content at trade shows, events, and brand activations. You will conduct on-camera interviews, edit same-day posts, and bridge event experiences with social engagement. This full-time role is hybrid and based in Lehi, UT.

You will travel about half the time, produce mobile-first content with CapCut, and collaborate with brand teams to integrate Amazon listings and content strategy across channels.

Qualifications

• Proven track record in social content creation or on-camera experience (required).
• Strong instincts for fast-turnaround, mobile-first content creation and editing (CapCut or similar).
• Comfortable traveling frequently (~50%) and long, active show-floor days.
• Natural on-camera presence with ability to put strangers at ease quickly.
• Experience with drone operation (or willingness to get certified).
• Broadcast journalism background or experience as a corporate broadcaster.

Responsibilities

• Travel to industry shows and events (≈50% travel).
• Conduct on-camera interviews with brands, attendees and industry personnel.
• Shoot and edit content in real time using mobile-first tools.
• Tag and feature around 10 brands daily across platform-ready social content.
• Post, manage, and track content performance across social channels during/after events.
• Ensure Amazon listings and product links are integrated into interview content with content teams.
• Support broader media initiatives including podcasts and other programs.

Skills

On-camera presence

CapCut editing

Mobile-first content

Travel readiness

Interviewing

Broadcast journalism

Brand storytelling

Social content creation

Public speaking

Tools

CapCut

Job description

About Pattern

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies headquartered in the US to the top of the list.

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 66 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email [e-mail].

Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

Position Overview

We need a Social Media Creative Manager to be Pattern's boots-on-the-ground presence at trade shows, industry events, and brand activations. You'll act as the face and voice behind our content by conducting on-camera interviews, editing same-day posts, and bridging event experiences with social media engagement. This is a full-time role and will work a hybrid schedule based in Lehi, UT.

Key Responsibilities

• Travel to industry shows and events (estimated 50% travel time).
• Conduct "on the street" broadcast-style interviews with brands, attendees, and industry personnel.
• Shoot and edit content in real time using mobile-first tools like CapCut.
• Tag and feature around 10 brands daily across platform-ready social content.
• Post, manage, and track content performance across social channels during and after events.
• Ensure Amazon listings and product links are integrated into interview content alongside content teams.
• Support broader media initiatives including the Totally SKU'd podcast and Unpacked with our CMO.

Requirements

• Proven track record in social content creation or on-camera experience (required).
• Strong instincts for fast-turnaround, mobile-first content creation and editing (CapCut or similar).
• Comfortable traveling frequently (~50%) and working long, active days on show floors.
• Natural on-camera presence with the ability to make strangers comfortable quickly.
• Experience with drone operation (or willingness to get certified).
• Strong cross-functional alignment skills to connect event output with brand priorities and social strategy.
• Broadcast journalism background or prior experience working in broadcast news (e.g., news anchor or corporate broadcaster).
• Proven track record in social content creation or on-camera experience, with a demonstrated ability to build and grow a personal or corporate social media account over multiple years.

Performance Expectations

• On the street content consistently drives engagement and reach across social channels.
• Brand and product tags lead to measurable traffic and awareness lift.
• Content turnaround is fast, delivering same-day or next-day published posts.
• You follow through with all assignments in a timely manner and take full ownership of projects.
• Interviews feel authentic and on-brand, creating a repeatable content engine show after show.

As a Social Ambassador, you'll build a strong portfolio of on-camera and content creation work while growing your network across brands and the events industry. Strong performers can grow into content strategy, social media management, or on-camera talent roles as Pattern's content team continues to expand.

Timeline

• 30 days: You're up to speed on Pattern's brand voice, content workflows, and editing tools, and have shadowed or co-covered your first event.
• 60 days: You're independently covering events end-to-end—filming, editing, and same-day publishing—while building rapport with brand partners on-site.
• 90 days: You're consistently delivering high-engagement content on a predictable cadence, with a growing library of authentic interviews and a track record of fast turnaround.

You will work with the other members of the Content and Social team and be supervised by the Head of Content Strategy. This team is data driven and results oriented. You will collaborate regularly with members of your team to implement actionable solutions. Ideas and input are encouraged from all members.

Core Values

• Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.
• Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.
• Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.
• Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.

Interview Process

• Initial phone interview with Pattern’s talent acquisition team
• Video interview with a hiring manager
• Onsite interview with a panel of department leaders
• Professional reference checks
• Executive review
• Offer

Interview Focus Areas

• Discuss professional accomplishments with specific data to quantify examples.
• Provide insights on how you can add value and be the best addition to the team.
• Focus on mentioning how you would be partner obsessed at Pattern.
• Share experience on any side projects related to data and analytics.

Interview Focus Areas

• Discuss professional accomplishments with specific data to quantify examples.
• Provide insights on how you can add value and be the best addition to the team.
• Focus on mentioning how you would be partner obsessed at Pattern.
• Share experience on any side projects related to data and analytics.

Why Work at Pattern?

Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives, so we offer awesome benefits that include:

• Unlimited PTO
• Paid Holidays
• Onsite Fitness Center
• Company Paid Life Insurance
• Casual Dress Code
• Competitive Pay
• Health, Vision, and Dental Insurance
• 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.

Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.