Social Media Associate

SupportFinity™; New York (NY); On-site; USD 31,822 - 45,323; Full time

Benefits offered by this job

401(k)

Medical, dental & vision insurance

Paid parental leave and vacation

Employee Meal Program discounts

Monthly social activities

Job summary

Join Joe & the Juice as a Social Media Associate, where you'll be integral to our Brand Marketing team. In this dynamic role, you'll support marketing efforts across social media and aid in creatively bringing our brand to life.

Your responsibilities include managing social media content, creating campaigns for product launches, and engaging with our community. We value creativity, organization, and a passion for brand storytelling.

Qualifications

• Passion for social media and brand marketing.
• Strong attention to tone, detail, and clarity in communication.
• Organized with the ability to manage multiple tasks.

Responsibilities

• Support daily operations and campaign execution.
• Assist with social media management and content organization.
• Create and optimize short-form content for social media.
• Monitor and engage with followers on social platforms.
• Plan and execute community activations and local campaigns.

Skills

Social media passion

Strong written communication skills

Understanding of social media platforms

Creative mindset

Highly organized

Team collaboration

Proactive and self-motivated

Figma proficiency

Capcut proficiency

Adobe Premier Pro experience

Job description

Job Summary

The role of Social Media Associate is part of the Brand Marketing team. You will support local and global marketing efforts to bring the JOE & THE JUICE brand to life across social media, community activations, and creative campaigns. The role is hands‑on, dynamic, and perfect for someone passionate about culture, creativity, and lifestyle branding.

Key Responsibilities

• Support the Brand Marketing team with daily operations, coordination, and campaign execution for local and global initiatives
• Assist with social media management, including scheduling posts, organizing assets, and maintaining brand consistency across platforms
• Contribute creative ideas for highlighting in‑store moments, brand activations, product launches, and community events
• Create, edit, and optimize short‑form content for Instagram and TikTok, maintaining a consistent and on‑brand tone
• Support the planning and rollout of social content for new product launches
• Monitor and engage with followers across external platforms, responding to comments and DMs to strengthen community and brand loyalty
• Assist with managing content and engagement on the internal employee social platform
• Help plan and execute community activations, local campaigns, and events
• Review feedback and performance metrics, and communicate learnings to support more effective future campaigns
• Collaborate with influencers and brand ambassadors, coordinating content, campaigns, and activations to amplify brand reach

Key Qualifications

• Passion for social media, digital content, and brand marketing
• Strong written communication skills with attention to tone, detail, and clarity
• Strong understanding of social media platforms (Instagram, TikTok, etc.) and trends
• Creative mindset with eagerness to generate ideas for content and campaigns
• Highly organized and able to manage multiple tasks and deadlines in a fast‑paced environment
• Comfortable working collaboratively in a team and taking direction from multiple stakeholders
• Proactive, self‑motivated, and eager to learn about marketing, content creation, and brand storytelling
• Proficiency with Figma & Capcut
• Experience with Adobe Premier Pro (Preferred)
• Compensation: $28 per hour

Benefits

• 401(k)
• Medical, dental & vision insurance
• Paid parental leave and vacation
• Employee Meal Program – discounts on all JOE & THE JUICE products
• Monthly social calendar with activities such as running club and Friday lunch/bar events

Equal Opportunity Employer

Joe & the Juice is proud to be an equal opportunity employer. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants — no matter your race, gender, age, religion, sexual orientation, or background.

Company Overview

Joe & the Juice is a healthy fast‑casual concept founded in Copenhagen in 2002; since then, we have grown to more than 450 locations across 20 countries and employ more than 4,500 people worldwide. We serve high‑quality, freshly prepared juices, shakes, coffee, and sandwiches in relaxed, contemporary cafés that create a consistent experience for guests and staff. Our internal development focus and culture of learning support career advancement for staff, many of whom begin as front‑line employees.