Social Media and External Communications Manager

Google LLC; Seattle (WA); On-site; USD 171,000 - 247,000; Full time

Benefits offered by this job

Health, dental, vision, life, disabled

401(k) with company match

Paid Time Off: 20 days/year

Sick Time: 40 hours/year (Seattle 69)

Maternity Leave: 28-30 weeks

Baby Bonding Leave: 18 weeks

Holidays: 13 paid days/year

Job summary

Google seeks a Social Media and External Communications Manager to lead hyperlocal social media for its data center campaigns across US markets. You will partner with Marketing, Public Affairs, and external agencies to craft messaging that reinforces Google's community benefits and responsible growth.

You will review content, set KPIs, monitor sentiment, and report insights to leadership. The role requires a strategic thinker with excellent writing and project management skills, capable of

Qualifications

• Bachelor's degree or equivalent in communications or related field.
• 10 years of experience in communications, public relations, or public affairs.

Responsibilities

• Develop and execute a targeted social media strategy tailored to hyperlocal audiences in U.S. markets.
• Manage the external social media firm to deliver on landscape monitoring, audits, paid social campaigns, and community communications across channels.
• Review and approve copy, visual assets, and engagement strategies to ensure high quality and brand consistency.
• Ensure all social media activations align with Google’s narratives around innovation, affordability, environmental protection, and community benefits.
• Establish KPIs and sentiment metrics with the agency, using real-time data to optimize social strategies and report insights to leadership.

Skills

Communications experience

Public relations experience

Public affairs experience

Social media strategy

Cross-functional collaboration

Education

Bachelor's degree or equivalent

Job description

Social Media and External Communications Manager

Google Mountain View, CA, USA ; New York, NY, USA ; +3 more

Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
In accordance with Washington state law, we are highlighting our comprehensive benefits package, which is available to all eligible US based employees. Benefits for this role include:

• Health, dental, vision, life, disability insurance
• Retirement Benefits: 401(k) with company match
• Paid Time Off: 20 days of vacation per year, accruing at a rate of 6.15 hours per pay period for the first five years of employment
• Sick Time: 40 hours/year (increased to 69 hours/year for Seattle) including 5 discretionary sick days per instance
• Maternity Leave (Short-Term Disability + Baby Bonding): 28-30 weeks
• Baby Bonding Leave: 18 weeks
• Holidays: 13 paid days per year

Note: By applying to this position you will have an opportunity to share your preferred working location from the following: Mountain View, CA, USA; New York, NY, USA; Seattle, WA, USA; San Francisco, CA, USA; Washington D.C., DC, USA.

• Bachelor's degree or equivalent practical experience.
  
• 10 years of experience in communications, public relations, or public affairs, with a focus on social media.

Preferred qualifications:

• Experience working on political campaigns and other large company initiatives that require cross-functional collaboration.
• Effective team player who can meet project deadlines with exceptional attention to detail.
• Ability to think strategically and develop creative comms strategies that drive results.
• Ability to quickly learn about various areas of public policy and the energy industry.
• Strong project management skills, with the ability to manage multiple projects simultaneously and meet tight deadlines.
• Excellent written and verbal communication skills, with the ability to craft compelling social media messaging and build relationships with key stakeholders.

About the job

As a member of the Global Communications & Public Affairs team, you will work cross-functionally to help communicate with journalists and other thought leaders; devise specific communications materials and campaigns; engage in face-to-face meetings with commentators and other opinion formers; and develop print and web-based material supporting these campaigns. We're looking for great communicators who can understand complex issues and explain them in person and also via well written, simple blog posts, FAQs, video scripts and more.

As a Social Media Manager managing our local data center campaign efforts, you will define and oversee the overall social media strategy to reach hyperlocal audiences across U.S. markets where Google operates data centers. In this role, you will manage an external social media agency of record to execute comprehensive monitoring, paid social, creative asset production, and community management initiatives across various social media platforms.

Working with Google’s Marketing and the Data Center Brand teams, you will serve as the primary advisor, responsible for reviewing social media content to ensure every touchpoint reinforces Google’s core data center narratives of community-focused outcomes, responsible execution, and economic opportunity. Working cross-functionally across Global Communications and Public Affairs and external partners, you will play a central role in demystifying data centers, cultivating local trust, and communicating Google’s long-term support of the communities we call home. Individual pay is determined by factors including job-related skills, experience, and relevant education or training.

US: $171000 - $247000 (USD) + 20% bonus target + equity + benefits
Learn more about benefits at Google .

• Develop and execute a targeted social media strategy tailored to hyperlocal audiences in U.S. markets across various social media platforms, working closely with our agency of record and Google’s community development managers (CDMs).
• Manage the external social media firm to deliver on landscape monitoring, audits, paid social campaigns, and community communications across channels.
• Review and approve copy, visual assets, and engagement strategies to ensure high quality and brand consistency.
• Ensure all social media activations rigorously align with Google’s narratives around innovation, affordability, environmental protection, and community benefits.
• Establish KPIs and sentiment metrics with the agency, using real-time data to optimize social strategies and report insights to leadership.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents-to-be, criminal histories consistent with legal requirements, or any other basis protected by law. See also Google's EEO Policy , Know your rights: workplace discrimination is illegal , Belonging at Google , and How we hire .

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

To all recruitment agencies: Google does not accept agency resumes. Please do not forward resumes to our jobs alias, Google employees, or any other organization location. Google is not responsible for any fees related to unsolicited resumes.

Equity is granted exclusively and discretionarily by Alphabet Inc. on the basis of an agreement concluded between you and Alphabet Inc. Alphabet Inc. is your sole contractual partner with respect to equity grants. GSU grants are not guaranteed, are discretionary, are subject to approval by the Alphabet Inc. board of directors or its delegate, the terms of the relevant Alphabet Inc. stock plan, and your grant agreement. They have no impact on statutory payments. Current or past grants do not confer an acquired right.